Raymour & Flanigan - Rockaway Reviews 

156
TrustScore 4.5 out of 5

4.4

301 Mt. Hope Ave, Suite 002, 7866 Rockaway, NJ, US


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Rated 1 out of 5 stars

I haven’t been in your store in well over a year. Why the survey now? I have however been waiting for two cushions since requesting replacement last February. We also had a “to-do” with a lift chai... See more

Rated 5 out of 5 stars

We had a very good experience shopping at Raymour and Flanagan for a new couch and side table. We were very fortunate to have an excellent sales associate, she was very helpful and knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

Another perfect purchase at Raymour & Flanigan in Rockaway thanks to the EXCELLENT sales & planning help from Annmarie Bakovic! She took her time and applied her expertise in designing a new dining ro... See more

Rated 5 out of 5 stars

Great selection with a lot to look at. The salesperson, Anna Marie was very low key and showed me some options based on what I was looking for. No hard sell and very accommodating. Felt more like a... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 301 Mt. Hope Ave, Suite 002, 7866, Rockaway, NJ, United States

  • 9733430940

4.4

Excellent

TrustScore 4.5 out of 5

156 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(156)

4,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Large store with plenty of options

Large store with plenty of options. Sales person was helpful but not pushy.

January 8, 2020
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Eileen! We are thrilled to hear you had an excellent experience at Raymour & Flanigan! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Our salesperson is knowledgeable

Our salesperson is knowledgeable. nice customer service at the counter.

December 29, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Francis! Thank you for the kind words! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Raymour and Flanagan made good on a…

Raymour and Flanagan made good on a purchase from last year that was having problems with a table peeling. We really appreciate them handling the issue as well as they did. We worked with Eveline and she was so helpful.

December 7, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi James! We want to thank you for taking the time to tell us about your experience! Thank you for furniture shopping with us! -MR

Rated 3 out of 5 stars

I ordered a chair after purchasing one…

I ordered a chair after purchasing one chair the day before I was told to come in between 1200 noon and 5 o clock I went there around 130pm the chair was on its way I was asked if anyone called me to let me know the would be there to later. no problem to run another errand and came back they were unloading the truck. no problem . The find out the chair was given to me pieces for me to put together now we have a problem I inquired they told that is the way they would not put it together. I was angry after spending 13000 -14000 thousand dollars the year before I would expect at least some more money off the purchased of the 2 chairs I bought was told I already received 10 per cent off I was really not happy Please respond rockaway store

November 29, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Ronald. We are very sorry to hear about this issue you encountered and we sincerely apologize for the inconvenience this has caused. We'd like to get you in touch with our management team to help resolve the issue you're facing. Please email us at rfcare@raymourflanigan.com and we'd be happy to help. -MR

Rated 5 out of 5 stars

Emily my salesperson was very helpful…

Emily my salesperson was very helpful without being pushy which I appreciated so much.
The delivery was efficient and delivery men were polite and helpful.

November 28, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Joanne! We are happy to see your experience shopping at Raymour & Flanigan was enjoyable! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Friendly no pressure

I didn't feel under any pressure as some furniture stores make you feel. Staff was very helpful without being pushy.

November 16, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Carol! It's nice to see you had an awesome experience! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Salesman was very knowledgeable He was…

Salesman was very knowledgeable He was polite and courteous making our experience pleasant. We were very happy and awaiting our delivery tomorrow. We give u a 5 !

November 8, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hello Nancy! It's nice to see you had a great experience furniture shopping at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Excellent

Excellent visit. Bought a mattress

November 3, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Kevin! We want to thank you for leaving a review about your fantastic experience. We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Bed and nightstand purchase

Sales folks and delivery and set up were well done. No complaints. Headache free. Very professional. And delivery and setup came on time as promised and couldn’t have been nicer. Kudos to the sale folk, too.

July 2, 2019
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hello Patricia! Thanks so much for taking the time to leave us such a well-thought-out review about your shopping experience! We are looking forward to seeing you again soon! -MR

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