Tina in the Scranton store. She took a deep interest in helping me design the livingroom for my new condo, and we communicated extensively by text with pictures and sizing information on the sofas and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zaire B. (Home Furnishing and Sleep Consultant) possessed great knowledge on our Black Beautyrest C-Class Plush mattress with split twin advanced motion TXL bedding questions at Raymour & Flanigan. H... See more
I had to go to the store several times just to order this as the first time when I was ready to check out your computers went down and I could not order the merchandise. It was a waste of gas and two... See more
We are at the end of a major renovation. We are sleep deprived and stressed out people. Carol, Raymour's Scranton store saved us. She was patient, honest, personable, knowledgeable, and made our shopp... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
85 Viewmont Mall, 18508, Scranton, PA, United States
- 5703461622
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
John was thoughtful and kind and knew…
John was thoughtful and kind and knew what he was talking about

Reply from Raymour & Flanigan - Scranton
Will only shop at Raymour & Flanigan!
Beth Gatto of your Scranton store has helped us buy many pieces of furniture, mattresses and room sets for many years. We only shop when we know she is working! She is extremely helpful and knowledgeable!

Reply from Raymour & Flanigan - Scranton
The salesman was friendly and very…knowledgeable. Made shopping pleasant.
The salesman was friendly and very knowledgeable. Asked questions about what we were looking for and made shopping a pleasure.

Reply from Raymour & Flanigan - Scranton
Sales person listened,communicated,as…Big Red
Sales person listened,communicated,as we could greatly understand,after explaining why were at your facility,looking for a specific Bed ,and additional pieces,after selecting the unit...Checking out,was straight forward,with explainations,that were to the point...
Thankyou,
Mike

Reply from Raymour & Flanigan - Scranton
The entire experience was smooth
The entire experience was smooth. The sales rep John was very helpful and knew his way around the showroom. All in all a very positive experience.

Reply from Raymour & Flanigan - Scranton
Area rug hunt
Went looking for an area rug at the Dickson City store and our favorite salesman Chris. We’ve dealt with Chris on a couple of previous occasions and he’s use to our antics when we shop. Chris gets 5 stars for his sense of humor and putting up with us. Also the ladies at the check out desk get 5 stars for their help.

Reply from Raymour & Flanigan - Scranton
Professional Sales
Only normal sales pressure we were allowed to look first, then discuss with sales rep. We were given good advice, and closed the sale.

Reply from Raymour & Flanigan - Scranton
Jessica was very helpful
Jessica was very helpful. The entire process went very smoothly.
Anna G
Anna G. was friendly, attentive and very helpful, without being pushy. She gave us very valuable information and was a pleasure to work with.

Reply from Raymour & Flanigan - Scranton
We ordered online and it was great
We ordered online and it was great. We chatted with a store representative and he was able to give us the discount towards delivery. Very helpful and great customer care and service.

Reply from Raymour & Flanigan - Scranton
Good experience
Service and knowledge was spot on!Anna was very helpful and knows her products.We are very comfortable and happy with our purchase.

Reply from Raymour & Flanigan - Scranton
Great service
Carole was fantastic, so helpful, very professional. Knew what we wanted and showed us other to help us make up out mind.

Reply from Raymour & Flanigan - Scranton
The salesperson actually new her stuff…
The salesperson actually new her stuff snd did not try to sell me something I didn’t want.
She you now have a happy repeat customer.

Reply from Raymour & Flanigan - Scranton
From the salesman to the delivery the…
From the salesman to the delivery the next day everyone was so professional and I’m very happy with our purchase

Reply from Raymour & Flanigan - Scranton
Carole Dougherty was so good and…
Carole Dougherty was so good and helpful in purchasing our furniture. I would never use anyone else but her in the future. She really knows her job!
Also, Raymour and Flanigan takes care of their Veterans. My husband is a Vietnam Veteran and they honored his service by giving him a discount.
Franco was very helpful
Franco was very helpful, courteous and friendly. He offered suggestions and seemed to offer fair deals.

Reply from Raymour & Flanigan - Scranton
Beth always thankful for your assistance making our house a home!
I have had the pleasure of working with Beth Gatto since at least 2006-2007. She has always been so helpful with her expertise assisting with decorating tips and help making our home cozy. Mike the sales manager stepped in to complete our order as Beth had 2-3 other customer who requested her when they entered the store. God Bless!
Knowledge of product
Franco Calderon was friendly and Knew Immediately my price range and showed me only items I was interested in buying.
Good experience
John aka Big Red was very helpful in answering questions and our concern. He guided us with his knowledge and experience regarding aiding our decisions in the purchase of our new furniture.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







