Raymour & Flanigan - Scranton Reviews 

163
TrustScore 5 out of 5

4.8

85 Viewmont Mall, 18508 Scranton, PA, US


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Rated 5 out of 5 stars

Tina in the Scranton store. She took a deep interest in helping me design the livingroom for my new condo, and we communicated extensively by text with pictures and sizing information on the sofas and... See more

Rated 5 out of 5 stars

Zaire B. (Home Furnishing and Sleep Consultant) possessed great knowledge on our Black Beautyrest C-Class Plush mattress with split twin advanced motion TXL bedding questions at Raymour & Flanigan. H... See more

Rated 1 out of 5 stars

I had to go to the store several times just to order this as the first time when I was ready to check out your computers went down and I could not order the merchandise. It was a waste of gas and two... See more

Rated 5 out of 5 stars

We are at the end of a major renovation. We are sleep deprived and stressed out people. Carol, Raymour's Scranton store saved us. She was patient, honest, personable, knowledgeable, and made our shopp... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 85 Viewmont Mall, 18508, Scranton, PA, United States

  • 5703461622

4.8

Excellent

TrustScore 5 out of 5

163 reviews

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Replied to 0% of negative reviews

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4.8

All reviews

(163)

3,817 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The gentleman an asset to your company

The gentleman an asset to your company. Helpful knowledgeable and great to deal with

September 15, 2023
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Hello Kim Paduck! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and knowledgeable! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great experience

John was very helpful. He placed our order but also gave some very helpful hints for future purchases. We will definitely be back.

August 21, 2023
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Thank you for your review. It's great to hear that your sales person, John, was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Helpful as always

We are always met at the door and the staff is always kind and helpful. We had Chris Bain helping us this time. He was very patient while my daughter and I tried every couch in the place.

August 1, 2023
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Thank you Martin for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

great experience

great experience, Carol Dougherty was very knowledgable

July 7, 2023
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Thank you for your review, Mary! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 5 out of 5 stars

Awesome Black Beautyrest C-Class Plush Mattress!!!

Zaire B. (Home Furnishing and Sleep Consultant) possessed great knowledge on our Black Beautyrest C-Class Plush mattress with split twin advanced motion TXL bedding questions at Raymour & Flanigan. He provided uplifting energy and positivity including creative ideas according to comfort, fit and quality for our parents. Would deftly buy again from Raymour & Flanigan in the future. My parents are very pleased on those purchases!!!!! Delivery guys were rock stars! Thanks for making it easy Zaire!
~ Dr. Lee D. ~

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Jessica was patient

Jessica was patient, courteous, and knowledgable.

May 24, 2023
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Thank you for your review John Bottjer We are happy to hear that your sales person was knowledgeable, courteous, and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I had the best experience with my…

I had the best experience with my delivery the guys were Josh and John. They came in here I had some issues with getting a bed the way that I wanted it they came in and said do this do this do this and when they left oh my gosh it was exactly what I wanted I send so much thanks to them they are truly customer oriented people they want you to be happy.

April 14, 2023
Unprompted review
Rated 3 out of 5 stars

It was a re-pick

It was a re-pick. And the biggest thing I wasn’t happy with was that we weren’t able to get the protection plan. I feel we should have been able to get the plan on the new table.

April 16, 2023
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Hi Pauline. We are so sorry you aren't satisfied with your Platinum Protection Plan. We'd be happy to discuss this further. Please email us your order details, including phone number associated with your sale, to RFCare@raymourflanigan.com. We will follow up shortly. Thank you!

Rated 5 out of 5 stars

John Rothstein

John Rothstein, or big red did a great job with my selection. He took his time while we were shopping and helped us select our new dining room set.

March 27, 2023
Rated 5 out of 5 stars

Carole is a furniture Rock Star!

Your Associate Carole was a pleasure to work with. She assessed my needs and preferences so that she could locate the furniture that would suit me best. Carole did not make me feel pressured and offered options for purchasing pieces that worked for my space. She was honest and knowledgeable. Because of my good experience with her I would definitely come back to this store in the future.

March 19, 2023
Rated 5 out of 5 stars

Outlet store has amazing prices and quality!!

I went into the outlet store to browse and ended up find a set that was cheaper all around vs one I almost purchased. Easy check out, fast & cheap delivery and a protection plan that didn't break my wallet. I will definitely return for future furniture shopping as well as recommend to anyone!!!

March 4, 2023
Rated 5 out of 5 stars
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Hi customer,Thank you for your excellent review! We're happy to hear your sales person was friendly and efficient!! Enjoy your new furniture. -Jeff V.

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