Raymour & Flanigan - Scranton Reviews 

163
TrustScore 5 out of 5

4.8

85 Viewmont Mall, 18508 Scranton, PA, US


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Rated 5 out of 5 stars

Tina in the Scranton store. She took a deep interest in helping me design the livingroom for my new condo, and we communicated extensively by text with pictures and sizing information on the sofas and... See more

Rated 5 out of 5 stars

Zaire B. (Home Furnishing and Sleep Consultant) possessed great knowledge on our Black Beautyrest C-Class Plush mattress with split twin advanced motion TXL bedding questions at Raymour & Flanigan. H... See more

Rated 1 out of 5 stars

I had to go to the store several times just to order this as the first time when I was ready to check out your computers went down and I could not order the merchandise. It was a waste of gas and two... See more

Rated 5 out of 5 stars

We are at the end of a major renovation. We are sleep deprived and stressed out people. Carol, Raymour's Scranton store saved us. She was patient, honest, personable, knowledgeable, and made our shopp... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 85 Viewmont Mall, 18508, Scranton, PA, United States

  • 5703461622

4.8

Excellent

TrustScore 5 out of 5

163 reviews

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Replied to 0% of negative reviews

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4.8

All reviews

(163)

3,844 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

John Rothstein was very helpful and knowledgeable in helping us pick out our new mattress. A very large selection of mattresses to choose from. Next day delivery is great.

January 31, 2023
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Reply from Raymour & Flanigan - Scranton

Thank you David Battaglia for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

The young woman who met us at the door

The young woman who met us at the door, Jessica, was very helpful with directing towards the different patterns for chairs that we purchased.

January 13, 2023
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Reply from Raymour & Flanigan - Scranton

Thank you so much for taking the time to write this great review! It is great to hear that your sales person was able to provide you with excellent customer service during your visit. We truly appreciate your business and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

The sales person meet me at the door

The sales person meet me at the door, understood her inventory, walked me to the beds that meet my request, and understood my needs. She was awesome.

January 3, 2023
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Reply from Raymour & Flanigan - Scranton

Thank you Elizabeth Favini for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We hope you are enjoying your new mattress! -Jeff V.

Rated 5 out of 5 stars

Great Salesman!

Big Red is a very detailed and friendly salesman!

December 27, 2022
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Reply from Raymour & Flanigan - Scranton

Hi Joseph,Thank you for your excellent review! We're happy to hear your sales person was knowledgeable and detailed oriented!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mike was extremely helpful and not at…

Mike was extremely helpful and not at all pressuring!

December 26, 2022
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Reply from Raymour & Flanigan - Scranton

Thank you Justinfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Scranton

Thank you Mary Ann for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great Experience

Our Sales Representative,Carole, is exceptional! Kind, honest, knowledgeable and always going above and beyond to help us! We have worked with her a few years ago and thrilled to be working with her again! Thank You!!

October 19, 2022
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Reply from Raymour & Flanigan - Scranton

Thank you Ann Marie U. for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Carole is so friendly and makes you…

Carole is so friendly and makes you feel like a friend rather than a customer. So easy to talk to and certainly knowledgeable and makes us laugh 😊

September 13, 2022
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Reply from Raymour & Flanigan - Scranton

Thank you for your review Alma Custer We are happy to hear that your sales person was knowledgeable and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I will compliment those who assisted me…

I will compliment those who assisted me on my visit there. John P. salesperson and Dave Manager...........I need to let you know I was assisted by both. I wouldn't hesitate to recommend Raymour & Flanigan 5 stars. Thank You Kindly.

September 9, 2022
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Reply from Raymour & Flanigan - Scranton

Thank you Marydesales Clark for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Scranton

Thank you for taking the time to leave a review, Rosemarie! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mike one of your managers was very nice…

Mike one of your managers was very nice helped me pick out a lift chair and set up delivery and pickmup'of chair I’m returning ..

August 31, 2022
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Reply from Raymour & Flanigan - Scranton

Thank you for your review, Judy! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Salesman John helped me as soon as I…

Salesman John helped me as soon as I arrived in the store. Impeccable assistance throughout the entire sale. Thank you. And this is why I’m a repeat customer at Raymour and Flanigan.

August 21, 2022
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Reply from Raymour & Flanigan - Scranton

Thank you Maribeth Cowley for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Took care of us right away,very…

Took care of us right away,very pleasant to deal with

July 5, 2022
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Reply from Raymour & Flanigan - Scranton

Thank you for taking the time to leave a review, John! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

RAY FERNANDEZ HELP…

RAY FERNANDEZ HELPED US DECIDE WHICH SOFA AND LOVESEAT WOULD BEST FILL OUR NEEDS. HE WAS VERY CORDIAL AND DID NOT PUSH US AS WE SAT ON SOFAS THROUGHOUT THE STORE. HE WAS A GENTLEMAN AND A CREDIT TO YOUR STAFF. WE HAD A WONDERFUL EXPERIENCE AT YOUR STORE.

November 2, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Vincent! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Helpful and knowledgeable

Beth was super helpful, welcoming, and knowledgeable. I will definitely return to work with Beth.

November 2, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Christine! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Beth did a good job in helping me…

Beth did a good job in helping me decide on appropriate furniture. I have further shopping to do and I will be back.

October 25, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Patrick,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

furniture was on time delivery personal…

furniture was on time delivery personal were very friendly and professional would buy again

October 24, 2021
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Reply from Raymour & Flanigan - Scranton

Thank you for taking the time to leave a review, Michael! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 1 out of 5 stars

Horrible service

Horrible service, salesperson belittled my wife, he was yelling at her and talking down to her , went up to cancel our order because of that and no one would even talk to us a little him . Very sad service!

September 15, 2021
Rated 5 out of 5 stars

Fast and easy!!!

July 8, 2021
Raymour & Flanigan - Scranton logo

Reply from Raymour & Flanigan - Scranton

Hi there! We want to thank you for leaving us a 5-star review! We hope you enjoy your new furniture! -CE

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