Tina in the Scranton store. She took a deep interest in helping me design the livingroom for my new condo, and we communicated extensively by text with pictures and sizing information on the sofas and... See more
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Zaire B. (Home Furnishing and Sleep Consultant) possessed great knowledge on our Black Beautyrest C-Class Plush mattress with split twin advanced motion TXL bedding questions at Raymour & Flanigan. H... See more
I had to go to the store several times just to order this as the first time when I was ready to check out your computers went down and I could not order the merchandise. It was a waste of gas and two... See more
We are at the end of a major renovation. We are sleep deprived and stressed out people. Carol, Raymour's Scranton store saved us. She was patient, honest, personable, knowledgeable, and made our shopp... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
85 Viewmont Mall, 18508, Scranton, PA, United States
- 5703461622
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Very good experience
John Rothstein was very helpful and knowledgeable in helping us pick out our new mattress. A very large selection of mattresses to choose from. Next day delivery is great.

Reply from Raymour & Flanigan - Scranton
The young woman who met us at the door
The young woman who met us at the door, Jessica, was very helpful with directing towards the different patterns for chairs that we purchased.

Reply from Raymour & Flanigan - Scranton
The sales person meet me at the door
The sales person meet me at the door, understood her inventory, walked me to the beds that meet my request, and understood my needs. She was awesome.

Reply from Raymour & Flanigan - Scranton

Reply from Raymour & Flanigan - Scranton
Mike was extremely helpful and not at…
Mike was extremely helpful and not at all pressuring!

Reply from Raymour & Flanigan - Scranton
Great Experience
Our Sales Representative,Carole, is exceptional! Kind, honest, knowledgeable and always going above and beyond to help us! We have worked with her a few years ago and thrilled to be working with her again! Thank You!!

Reply from Raymour & Flanigan - Scranton
Carole is so friendly and makes you…
Carole is so friendly and makes you feel like a friend rather than a customer. So easy to talk to and certainly knowledgeable and makes us laugh 😊

Reply from Raymour & Flanigan - Scranton
I will compliment those who assisted me…
I will compliment those who assisted me on my visit there. John P. salesperson and Dave Manager...........I need to let you know I was assisted by both. I wouldn't hesitate to recommend Raymour & Flanigan 5 stars. Thank You Kindly.

Reply from Raymour & Flanigan - Scranton
Mike one of your managers was very nice…
Mike one of your managers was very nice helped me pick out a lift chair and set up delivery and pickmup'of chair I’m returning ..

Reply from Raymour & Flanigan - Scranton
Salesman John helped me as soon as I…
Salesman John helped me as soon as I arrived in the store. Impeccable assistance throughout the entire sale. Thank you. And this is why I’m a repeat customer at Raymour and Flanigan.

Reply from Raymour & Flanigan - Scranton

Reply from Raymour & Flanigan - Scranton
RAY FERNANDEZ HELP…
RAY FERNANDEZ HELPED US DECIDE WHICH SOFA AND LOVESEAT WOULD BEST FILL OUR NEEDS. HE WAS VERY CORDIAL AND DID NOT PUSH US AS WE SAT ON SOFAS THROUGHOUT THE STORE. HE WAS A GENTLEMAN AND A CREDIT TO YOUR STAFF. WE HAD A WONDERFUL EXPERIENCE AT YOUR STORE.

Reply from Raymour & Flanigan - Scranton
Helpful and knowledgeable
Beth was super helpful, welcoming, and knowledgeable. I will definitely return to work with Beth.

Reply from Raymour & Flanigan - Scranton
Beth did a good job in helping me…
Beth did a good job in helping me decide on appropriate furniture. I have further shopping to do and I will be back.

Reply from Raymour & Flanigan - Scranton
furniture was on time delivery personal…
furniture was on time delivery personal were very friendly and professional would buy again

Reply from Raymour & Flanigan - Scranton
Horrible service
Horrible service, salesperson belittled my wife, he was yelling at her and talking down to her , went up to cancel our order because of that and no one would even talk to us a little him . Very sad service!
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