Tina in the Scranton store. She took a deep interest in helping me design the livingroom for my new condo, and we communicated extensively by text with pictures and sizing information on the sofas and... See more
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Zaire B. (Home Furnishing and Sleep Consultant) possessed great knowledge on our Black Beautyrest C-Class Plush mattress with split twin advanced motion TXL bedding questions at Raymour & Flanigan. H... See more
I had to go to the store several times just to order this as the first time when I was ready to check out your computers went down and I could not order the merchandise. It was a waste of gas and two... See more
We are at the end of a major renovation. We are sleep deprived and stressed out people. Carol, Raymour's Scranton store saved us. She was patient, honest, personable, knowledgeable, and made our shopp... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
85 Viewmont Mall, 18508, Scranton, PA, United States
- 5703461622
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Enjoyable Shopping Experience
When we entered the building , Somer greeted us with a warm welcome . She was extremely confident and knowledgeable about Selling us the items We needed for our home. She knew right where everything is , which made our shopping experience enjoyable instead of stressful and drawn out. She made shopping easy in a time where masks are uncomfortable. She wasn’t pushy She listened as I explained we bought our furniture from Raymour, and we needed just a few more items to complete our home . My mom and I were happy to have Somer as our saleswoman . And we purchased a couch and a chair . Thank you

Reply from Raymour & Flanigan - Scranton
Recent shopping experience!
Great showroom with professional and knowledgeable staff to help with any question. Welcome greeting by store manager is a nice touch. Overall, a really nice experience from entering the store to final delivery....

Reply from Raymour & Flanigan - Scranton
Chris B at your Lake Ariel location is…
Chris B at your Lake Ariel location is the best. We use him for all of our furniture needs. He is always so pleasant and helpful.
Great customer service. He should be recognized for his outstanding performance.

Reply from Raymour & Flanigan - Scranton
Great sales man!
Our sales man was patient, and very helpful. He helped us make the best decision for our family without being pushy.

Reply from Raymour & Flanigan - Scranton
Terrible experience bed shopping with…
Terrible experience bed shopping with Mr. Burke. Mislead and decided to go elsewhere. Would be happy to explain so this doesn’t happen to others.

Reply from Raymour & Flanigan - Scranton
Great place to shop
Great place to shop. I needed to replace a mattresss and salesperson did not pressure me while I was testing them out. The price of the mattress was reasonable but they did adjust the price more and that made my mind up to purchase it that day. Very pleasant place to shop and they are always getting new items in.

Reply from Raymour & Flanigan - Scranton
Great job Alex!
Alex, of the Scranton store, is a
very professional salesperson. We will purchase additional furniture and household items from her again.

Reply from Raymour & Flanigan - Scranton
Dickson City Location
Samantha was great. She was very attentive to our needs. Great communication.

Reply from Raymour & Flanigan - Scranton
Great place
Jessica was amazing. So helpful and kind. Very nice store and great selection.

Reply from Raymour & Flanigan - Scranton
Liza from Dickson City, PA is the best
We deal with Lisa. We live in Staten Island, New York and have a summer place in the Pocono. We would rather go to Lisa in PA than use the Staten Island branch. Always happy with the amount of choices you give us. Always happy with the merchandise and if not, your company fixed it!

Reply from Raymour & Flanigan - Scranton
Thank our sales representative Alisha…
Thank our sales representative Alisha who went above and beyond to find material of couch and chair ordered. Tried to order swatch (which was unavailable) and explained quality of furniture. A very pleasant experience all around. Thank you!!

Reply from Raymour & Flanigan - Scranton
The experience was great.

Reply from Raymour & Flanigan - Scranton
The saleswoman was very nice
The saleswoman was very nice, not pushy at all, very friendly, informative, and patient with all our questions. Will stop there again when we need more furniture.

Reply from Raymour & Flanigan - Scranton
Good mattress and box spring

Reply from Raymour & Flanigan - Scranton
Nice sales woman
Nice sales woman. Not pushy and tried to accommodate delivery.

Reply from Raymour & Flanigan - Scranton
From the moment I walked in and was…
From the moment I walked in and was greeted by a very friendly associate and then a very courteous sales person Alicia my experience was welcoming. My favorite though was when I was referred to as a guest and not a customer. Thank you

Reply from Raymour & Flanigan - Scranton
My honest response is that my…
My honest response is that my interaction with Brian was superb. I wanted to put 5 stars, however I could not push 5. The mattress were delivered as promised and the personnel attention given to me was outstanding.

Reply from Raymour & Flanigan - Scranton
Very good experience with Ken Ard
Very good experience with Ken Ard. He is knowledgeable and professional. Ken knows the store's inventory and helped me make a better choice than I would have on my own.

Reply from Raymour & Flanigan - Scranton
Carole is always helpful
Carole is always helpful! We look for her every time we shop!!

Reply from Raymour & Flanigan - Scranton
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