Raymour & Flanigan - Scranton Reviews 

163
TrustScore 5 out of 5

4.8

85 Viewmont Mall, 18508 Scranton, PA, US


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Rated 5 out of 5 stars

Tina in the Scranton store. She took a deep interest in helping me design the livingroom for my new condo, and we communicated extensively by text with pictures and sizing information on the sofas and... See more

Rated 5 out of 5 stars

Zaire B. (Home Furnishing and Sleep Consultant) possessed great knowledge on our Black Beautyrest C-Class Plush mattress with split twin advanced motion TXL bedding questions at Raymour & Flanigan. H... See more

Rated 1 out of 5 stars

I had to go to the store several times just to order this as the first time when I was ready to check out your computers went down and I could not order the merchandise. It was a waste of gas and two... See more

Rated 5 out of 5 stars

We are at the end of a major renovation. We are sleep deprived and stressed out people. Carol, Raymour's Scranton store saved us. She was patient, honest, personable, knowledgeable, and made our shopp... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 85 Viewmont Mall, 18508, Scranton, PA, United States

  • 5703461622

4.8

Excellent

TrustScore 5 out of 5

163 reviews

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Replied to 0% of negative reviews

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4.8

All reviews

(163)

3,858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I made two purchases in as many days

I made two purchases in as many days, one online, and one in-store. In each case the Sales Associates were friendly and helpful in all aspects.

June 10, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Robert! It's great to hear you enjoyed your experience. We are looking forward to seeing you again soon! -CE

Rated 5 out of 5 stars

Alex our sales woman was excellent

Alex our sales woman was excellent . We found everything we wanted to redo our living room and dining room.

May 30, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Laura! It's great to hear you had an excellent experience! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Great Experience (Kevin Orie 347-992-4201)

I had the pleasure to be assisted by Kevin Orie 347-992-4201 of Raymour and Flanagan. My request and assistance needed was a little abnormal do to the products I was looking for recently being discontinued. Despite the unusual request, Kevin was able to assist me in getting all of the furniture pieces I needed reserved by researching current inventory and enduring I was able to get what I wanted. Kevin took the time to look up all of the items and ensure they were available for me despite some of them being removed from the website. All in all Kevin Orie was 100% professional, courteous, kind, understanding, and knowledgeable in his assistance and support of my shopping experience. I would recommend Kevin Orie if you are looking for a salesperson who will help you have a seamless, easy, and great shopping experience. I would also recommend Raymour and Flanigan in general as this is my 5th or 6th purchase from them and each time I have received exceptional customer support and assistance, as well as, the best overall product in terms of quality and inventory. Thank you Raymour and Flanigan and special thanks to Kevin Orie for his help and patience with my order. Thank You.

May 28, 2021
Rated 5 out of 5 stars

Our salesperson was terrific

Our salesperson , Chris Bain, was terrific. He was very knowledgeable and not pushy at all. He was a pleasure to work with him.

May 23, 2021
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Reply from Raymour & Flanigan - Scranton

Hello Marda! Thanks so much for leaving us a 5-star review! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Sale associate was very knowledgeable

Sale associate was very knowledgeable, helpful and had a great personality. Highly recommend this place to everyone.

May 23, 2021
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Reply from Raymour & Flanigan - Scranton

Hello Tara! It's great to see you had a terrific experience! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Carole was excellent

Carole was excellent, let us wander the store but checked in with us and then help us nail down our choices

May 9, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Robin! Thanks for leaving us a 5-star review! We hope to see you again soon!

Rated 5 out of 5 stars

Lisa was extremely helpful in our…

Lisa was extremely helpful in our decision making. Great with kids too!

May 5, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Jason! It's nice to hear you had a fabulous experience shopping with us! We are looking forward to seeing you again soon!

Rated 5 out of 5 stars

great shopping experience.

great shopping experience Lisa was our sales associate and she was there to help us with our selections. very helpful and polite she made it very easy for us. she went above and beyond to help us.

April 26, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Sandra! We want to thank you for leaving a review about your great experience. We are looking forward to seeing you again soon!

Rated 5 out of 5 stars

Our sales person was extremely patient…

Our sales person was extremely patient and helpful without being pushy. We found a beautiful new living room set that was available for delivery in 3 days.

April 4, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Mary! We want to thank you for reviewing your experience shopping with us! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Excellent customer service

We live at the top of a lengthy, somewhat steep driveway and the delivery truck could not make it up the drive. The delivery truck driver personally carried the item from the truck to the house up the entire driveway in the rain with a smile. Needless to say, I was impressed.

March 29, 2021
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Reply from Raymour & Flanigan - Scranton

Hi Joe! Many thanks for taking the time to write about your experience with Raymour & Flanigan! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Great service

This was a very good experience. The salesman was very helpful.

March 21, 2021
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Reply from Raymour & Flanigan - Scranton

Hi there! We want to thank you for your 5-star review! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Good price with a great selection

Good price with a great selection, people working there are very helpful

March 16, 2021
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Reply from Raymour & Flanigan - Scranton

Hello John! Many thanks for leaving us a 5-star review! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Great store!

Clean store, great assortment and knowledgeable, friendly sales professionals! Highly recommend this store, we just received our living room furniture and are very happy with our purchase! Also, very nice and efficient delivery guys!

March 8, 2021
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Reply from Raymour & Flanigan - Scranton

Hello Elisabeth! Thanks so much for taking the time to leave us such pleasant feedback! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Working with Mr Moreno was easy

Working with Mr Moreno was easy. He listened to what I liked. Showed me everything without rushing me. No pressure and let me make more than one change.

Love my furnitire. My house feels like a home.

November 26, 2020
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Reply from Raymour & Flanigan - Scranton

Hello Donna! Thanks for your pleasant review! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Lisa Mastri took such good care of us…

Lisa Mastri took such good care of us as we are doing remodeling in our home, she was professional, so personable and by far helpful in our options, Thank you to Lisa

October 16, 2020
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Reply from Raymour & Flanigan - Scranton

Hello Frank! It's great to hear your experience at Raymour & Flanigan was enjoyable! Thank you for furniture shopping with us! -MR

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