Raymour & Flanigan - Secaucus Reviews 

145
TrustScore 4.5 out of 5

4.3

150 Harmon Meadow Blvd, 7094 Secaucus, NJ, US


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Rated 5 out of 5 stars

I went to the showroom in Secaucus NJ and the associate Maria Ramirez was incredibly helpful. I was limited on how much space I have and she was able to show me all the options I had available and wha... See more

Company replied

Rated 5 out of 5 stars

John was patient and informative. He greeted my daughter and I as if we were family. He took his time. The best experience I have had with R & F. I gave R & F a second chance after having to deal wi... See more

Rated 4 out of 5 stars

Secacus, NJ, bought the Garron Power Lift Recliner with Power Headrest and Heat, a great chair, very comfy. Sales guy John was great.Delivery is on a different planet, can't reach them via phone dont... See more

Rated 5 out of 5 stars

My wife and I have been customers at the Secaucus ,NJ store for the past 3 + years. We have purchased all of our furniture there and would not even consider looking elsewhere. Special shout-out to s... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 150 Harmon Meadow Blvd, 7094, Secaucus, NJ, United States

  • 2018091353

4.3

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.3

All reviews

(145)

3,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable salesperson and great…

Knowledgeable salesperson and great prices

October 9, 2023
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Reply from Raymour & Flanigan - Secaucus

Thank you so much for your review, John! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Secaucus logo

Reply from Raymour & Flanigan - Secaucus

Thank you so much, Johnny, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Vinny was amazing and found me the…

Vinny was amazing and found me the right colors while still staying within my budget. Please ask for him. He is off on Tuesday and Thursday.

September 30, 2023
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Reply from Raymour & Flanigan - Secaucus

Hello Migdalia Vargas! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

Rated 1 out of 5 stars

Terrible service after delivery

September 19, 2023
Unprompted review
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Reply from Raymour & Flanigan - Secaucus

Hi Chester, we are very sorry to hear about the poor experience you had us. We would like to get you in touch with our customer care team to look into this further for you. Can you please email us your order information including your name and phone number along with a brief description of this issue to rfcare@raymourflanigan.com so we can assist? Thank you!

Rated 5 out of 5 stars

The ideal shopping experience.

Hamid Hashmi was very courteous, and extremely helpful, and knowledgeable about the items that I purchased. Thank you.

September 22, 2023
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Reply from Raymour & Flanigan - Secaucus

Thank you so much for your review, Reggie! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Delivery charge extremely expensive

Delivery charge extremely expensive. Not going there again.

September 16, 2023
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Reply from Raymour & Flanigan - Secaucus

Hello Eduardo Escobar! Thank you for your feedback. We are sorry to hear that you are dissatisfied with the price of our delivery fees. We would like an opportunity to discuss this matter with you. Please send a brief summary of your experience, as well as your name and phone number, to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!

Rated 5 out of 5 stars

Mark is absolutely incredible

Mark is absolutely incredible. He was so knowledgeable which made my choice of living room set very quick and easy. BIG THANKS!!!!!!!!!!!

September 13, 2023
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Reply from Raymour & Flanigan - Secaucus

Hello Stephanie O'shea! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Great Service!!

The gentleman that helped me find the mattress I was looking for was very nice, friendly, and explained all the terms of the purchase clearly and kindly. The process was fast and easy and also the delivery happened early the very next day, as promised, and the delivery staff was also very respectful of my home, and made the delivery fast and easy. I will be coming back for future purchases.

August 25, 2023
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Reply from Raymour & Flanigan - Secaucus

Thank you so much, Katerina, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

When I first went to the Secaucus…

When I first went to the Secaucus store, Jose Matos was helpful without being overwhelming. When he learned I was looking at couches to minimize the selection for my husband who would be coming another day, he continued to be helpful rather than dismissing me which happens more than people may realize.

My husband, daughter, and I went the next day and Jose wished my daughter a Happy Birthday while greeting us with a smile! I loved that Jose remembered everything we previously discussed.

We found a couch which had a sleeper sofa that my husband and I dismissed since the previous ones were not comfortable. Jose did not know a sleeper sofa was originally on the list, so we were pleasantly surprised. Jose also showed us the higher end mattress for comparison, so we knew all our options.

Since the couch was different than what we were looking for, he encouraged us to measure to confirm that was the layout we wanted. Jose was always upbeat and rolled with our change in style of couch.

We haven't received our couch yet, but so far we've been very happy with the service and the selection.

August 27, 2023
Rated 5 out of 5 stars

Wonderful salesperson

Wonderful salesperson. She really took her time and found me exactly the right thing

August 26, 2023
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Reply from Raymour & Flanigan - Secaucus

Hello Johnathan Moscou! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Very knowledgeable consultant

Christine sabessar was very helpful in finding what I want it.

July 13, 2023
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Reply from Raymour & Flanigan - Secaucus

Thank you Alcira for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

I went to the showroom in Secaucus NJ…

I went to the showroom in Secaucus NJ and the associate Maria Ramirez was incredibly helpful. I was limited on how much space I have and she was able to show me all the options I had available and what I can choose online. I made my decision based upon her recommendation. I'm happy with my selection I can't wait to enjoy my new couch. I would highly recommend to anyone buy from Raymour and Flanigan.

July 13, 2023
Raymour & Flanigan - Secaucus logo

Reply from Raymour & Flanigan - Secaucus

Thank you Angel for your review. We're happy to hear you found our service and selection to be outstanding!! We hope to see you again.

Rated 5 out of 5 stars

Very easy and pleasant experience…

Very easy and pleasant experience thanks to our great salesperson Christine.

June 29, 2023
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Reply from Raymour & Flanigan - Secaucus

Thank you so much for your kind review, Edwin! It's great to hear that your sales person, Christine, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Overall wonderful experience!

John was a wonderful help at the Secaucus location. I never felt pressured into making a purchase, yet I felt supported in making the right choice for my parent’s anniversary gift. All in all, it was a great experience! Thanks John!

May 27, 2023
Rated 5 out of 5 stars

Lent is the best

Lent is the best! Asked me questions as to what I needed, my style. Spent hours walking me through the store describing each piece at the same time not pushy. I honestly felt like I was shopping with a friend and not dealing with a sales person. Bought my living room set, dining set, and bedroom!

April 29, 2023
Rated 5 out of 5 stars

Giselle Torres

Giselle Torres
Gave me the best experience of my life on choosing the best bedroom set for my apartment!!

April 8, 2023
Raymour & Flanigan - Secaucus logo

Reply from Raymour & Flanigan - Secaucus

Thank you, Giselle, for taking the time to leave your positive feedback. We're glad to hear that you had an excellent experience with us and that your sales person was helpful in selecting the best bedroom set for your apartment. We hope you enjoy your new purchase and look forward to seeing you again soon. -Jeff V.

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