The people were great. Mike the sales manager, Joseph Santos, supervisor, and Melissa in customer service were great.Helpful, honest, and professional. Will be back for my furniture needs.I sent my ne... See more
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Our sales associate was Joseph, he was very knowledgeable and helped out the multiple times we went into the showroom. We were in the middle of a renovation so needed to hold off on delivery. Josep... See more
I was asked to rate my new furniture experience, but I have not ordered any new furniture in the last few years. I have been trying to get my sectional couch purchased here repaired for months now wit... See more
After having been elsewhere, I decided to stop by the store. Boy am I glad I did! I was greeted as soon as I entered the showroom by a very kind and courteous associate. He was so friendly and extreme... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
100 Highland Avenue, 2771, Seekonk, MA, United States
- 5083366400
4.5
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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From the greeting at the door to the…
From the greeting at the door to the handshake when I left was a very good experience Bill Bento what's very professional in the way that he treated me like he's known me forever brought me high-end low-end and in between help me with arranging deliveries I couldn't ask for a better experience is basically what I'm saying they were great good selections furniture and everyone was considerate thank you much
May 2, 2025
Reply from Raymour & Flanigan - Seekonk
Dear Customer,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Bill Bento and our team made you feel welcome and provided you with the exceptional service you deserve. It's great to know that you appreciated the variety of furniture selections and the assistance with arranging deliveries. Your kind words and perfect rating truly mean a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future!
Warm regards,
The Raymour & Flanigan Team
Ray was helpful without being clingy
April 18, 2025
Reply from Raymour & Flanigan - Seekonk
Hello Edward,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience at Raymour & Flanigan and that Ray was able to assist you in a helpful and comfortable manner. Providing excellent customer service is our top priority, and it's wonderful to know that Ray met your expectations.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
To whom it may concern.
To whom it may concern.
I purchased a recliner on Saturday. Christine Xavier was the person who attended to my needs! She made every effort to make sure that I tested several recliners.I was certainly very pleased with the attention given to me. it was indeed a very pleasant experience! 🤗
Sincerely,
Sister Zita Foley
April 13, 2025
Reply from Raymour & Flanigan - Seekonk
Dear Zita,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Christine provided you with exceptional service and helped you find the perfect recliner. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve succeeded in making your visit pleasant.
We truly appreciate your kind words and your 5-star rating. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
BUYER BEWARE!!
BUYER BEWARE!!! This was our first time at Raymour and Shenanigans and we decided to purchase 2 living room sets. They would both take some time to be delivered but we had no problem with that. Two months later at delivery, we were unhapppy with one of the sets. The furniture did not fit the room as we had envisioned. I alerted the delivery person right away and they assured me that they would take it back at any time. I decided to sit on it for 24 hours to see if it would settle in and it most definitely didn't. Though I considered keeping it and just dealing with it, I ultimately realized I wasn't happy. Afterall who wants to go looking for another set? I promptly reached out right to the store to express that I wasn't looking for a refund, but rather a different set. Todd the manager advised me that we could switch out for another set or if we wanted our money back we would have to pay a 40% restocking fee because it was special ordered. 1. We chose a color option that was available for the furniture, and nowhere were we informed or was it noted on our invoice that it was a special order. 2. When we selected a set to exchange, they refused to negotiate the price with us. Initially we received almost 30% off, but now they offered us nothing because we were ulitmately screwed and would have to buy the set at full price or pay a restocking fee. After much negotiation, lots of calls to Todd and alot of wasted time, we asked them to show us where a 40% restocking fee was on our paperwork or anywhere on the website, (which by the way all of their terms are on the website and not on your purchase and sales agreement) what a joke. They ultimately couldn't show us which is complete fraud and so we agreed to pay what was on their website of a 15% restocking fee and they declined and said the best that they could do would be a 20% off restocking fee. In the end, we felt like we were in between a rock and a hard place and they had us. We decided to just be done with it all. We paid the 20% restocking fee but felt it was necessary to warn all future buyers about their terms at RAYMOUR AND SHENANIGANS!!!
March 15, 2025
Unprompted review
Reply from Raymour & Flanigan - Seekonk
Dear Sandra Lotero,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent purchase and exchange process. Your feedback is invaluable, and we are committed to addressing the concerns you raised.
We understand how important it is for your furniture to fit perfectly in your home, and we regret that the set did not meet your expectations. We also apologize for any miscommunication regarding the restocking fee and the terms of your purchase.
If you so wish please email us at rfcare@raymourflanigan.com and we can better assist you. It is our goal to provide clear and transparent information to all our customers, and we are sorry for any oversight in this instance.
Thank you once again for your feedback.
Sincerely,
The Raymour & Flanigan Team
Sergio was an excellent customer…
Sergio was an excellent customer service, he was very helpful.
April 1, 2025
Reply from Raymour & Flanigan - Seekonk
Hello Aida,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Sergio provided you with excellent customer service and was very helpful during your visit. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations.
If there’s anything else we can assist you with or if you have any further comments, please feel free to reach out!
Best regards,
The Raymour & Flanigan Team
Steve was very professional in his…
Steve was very professional in his interactions with us and gave us all the necessary information to make an informed purchase. The whole experience was very enjoyable
March 30, 2025
Reply from Raymour & Flanigan - Seekonk
Hello David Marciano,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Steve provided you with all the necessary information and that your visit was enjoyable. We strive to offer professional and helpful service to all our customers, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Seekonk
Hello Richard,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with Raymour & Flanigan. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering top-notch service and quality products. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Sales Representative Nicole Soares
Sales Representative Nicole Soares was absolutely wonderful and the reason for my furniture purchase at your store yesterday.
Upon informing Nicole the reason for my furniture shopping, without hesitation, she brought me to the piece of furniture she thought may be a good fit for me. Her recommendation did not disappoint.
Nicole was very knowledgeable about the product and specific features beneficial for me. Prior to making a final decision, however, Nicole suggested we further explore all available options. Eventually, we returned to the initial chair Nicole recommended, and the purchase was finalized.
I had imagined visiting several furniture stores, being tackled upon arrival by a sales rep, and leaving with nothing. Instead, I was fortunate to meet Nicole, who instinctively connected with the situation that brought me to Raymour, and resulted in me exiting your store a very satisfied customer.
Thank you,
Rita Brennan
March 25, 2025
Reply from Raymour & Flanigan - Seekonk
Dear Rita Brennan,
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Nicole Soares provided you with exceptional service and helped you find the perfect piece of furniture. It's great to know that her knowledge and instinctive understanding of your needs made your shopping experience enjoyable and satisfying.
At Raymour & Flanigan, we strive to ensure every customer feels valued and supported, and it's rewarding to hear that Nicole exemplified these values during your visit. Your feedback is incredibly important to us, and we will be sure to share your kind words with Nicole and the team.
We hope you enjoy your new furniture, and we look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Mauria was very informative and very…
Mauria was very informative and very helpful to us and very knowledgeable person we will recommend our friends to Raymour & Flanigan
March 16, 2025
Reply from Raymour & Flanigan - Seekonk
Dear Jose,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Mauria was able to assist you effectively and provide you with the information you needed. It's wonderful to know that her knowledge and helpfulness made such a great impression on you.
We truly appreciate your recommendation to your friends and are delighted to have earned your trust and satisfaction. If there is anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Robin who waited on us was actually…
Robin who waited on us was actually excellent. She was very pleasant and helpful.
Thank you
March 17, 2025
Reply from Raymour & Flanigan - Seekonk
Hello John,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Robin provided you with excellent service and made your visit pleasant and helpful. Your feedback is greatly appreciated and will be shared with Robin and our team. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Seekonk
Hello Butch Paul,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Ray provided you with great service. Our team takes pride in ensuring our customers have the best possible experience, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Emily our sales person met us as agreed…
Emily our sales person met us as agreed was friendly and helpful.
March 7, 2025
Reply from Raymour & Flanigan - Seekonk
Hello Wm Piche,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Emily was able to meet your expectations and provide you with friendly and helpful service. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Raymour & Flanigan. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
My sales person was very knowledgeable…
My sales person was very knowledgeable and had great suggestions
March 5, 2025
Reply from Raymour & Flanigan - Seekonk
Hello Alanna Kelly,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to provide you with knowledgeable assistance and helpful suggestions. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
The perfect bedroom
I went in looking for new bedroom furniture and Mauria was there to help me through the whole process. She was very knowledgeable and courteous. We picked out the perfect set for my needs and the bed looks amazing in my space. I had recently suffered a loss and Mauria was so patient with me during the time we worked together. I will always go to her for my furniture needs.
February 15, 2025
Unprompted review
Reply from Raymour & Flanigan - Seekonk
Hello Candice,
Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that Mauria was able to assist you in finding the perfect bedroom furniture set. It's heartwarming to know that her knowledge and patience made a positive impact during your visit, especially during such a difficult time. We are grateful for your kind words and your trust in us for your furniture needs.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future.
Warm regards,
The Raymour & Flanigan Team
My experience was excellent
My experience was excellent! The sales associate, Ms. Xavier, was courteous, knowledgeable, professional & prompt.
It could not have been better.
February 22, 2025
Reply from Raymour & Flanigan - Seekonk
Dear Sheila,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Ms. Xavier provided you with courteous, knowledgeable, and professional service. Your kind words and perfect rating truly mean a lot to us.
We look forward to welcoming you back to our Seekonk location soon.
Warm regards,
The Raymour & Flanigan Team
We had a great experience with Omar!
We had a great experience with Omar. The process of picking out our new livingroom furniture was so streamlined and easy. He made us feel relaxed and at ease. We have bought furniture before here and had an easy time and went here again! Every one was friendly and informative. We will definitely be coming again when we update the next room!
February 17, 2025
Reply from Raymour & Flanigan - Seekonk
Hello Angelique,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Omar was able to make the process of selecting your new living room furniture so enjoyable and stress-free. It's always our goal to provide a welcoming and informative environment for our customers, and we're delighted that you felt at ease during your visit.
We're grateful for your continued trust in Raymour & Flanigan and are excited to assist you again when you're ready to update your next room. If there's anything else we can do for you in the meantime, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Salesman Steve Pellerin is top shelf
Salesman Steve Pellerin is the best salesman we have ever dealt with at ANY furniture store. His knowledge on every question asked on each piece of furniture was unsurpassed. We felt as if we were dealing with an honest man, someone not out just to make a commission.
February 7, 2025
Reply from Raymour & Flanigan - Seekonk
Dear John Preti,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with our salesman, Steve Pellerin. It's fantastic to know that his knowledge and honesty made your visit to Raymour & Flanigan Furniture and Mattress Store so memorable. We strive to provide exceptional service, and your kind words affirm that we are on the right track.
We truly appreciate your 5-star rating and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Warm regards,
Raymour & Flanigan Furniture and Mattress Store
Sergio was great
Sergio was great, very helpful and wasn't pushy. Made sale very smooth.
February 5, 2025
Very knowledgeable sales team
Very knowledgeable sales team, friendly yet informative!
Clean store, great flow.
February 3, 2025
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