Raymour & Flanigan - Stroudsburg Reviews 

183
TrustScore 4.5 out of 5

4.6

1122 9th Street, 18360 Stroudsburg, PA, US


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Rated 5 out of 5 stars

My salesman, Rocco, was friendly, professional and knowledgeable. I had already researched on line my choices and was pleased with the positive ratings. I made my selection on a Friday and delivery wa... See more

Rated 5 out of 5 stars

The Salesperson, Mrs. Mary Rice, was very knowledgeable and most of all patient as we kept changing our choice. She was very accommodating and helpful to us. Because of her professionalism we had a... See more

Rated 5 out of 5 stars

Have purchased multiple rooms of furniture, wanted an accent recliner to go with our LR set, Rocco Beard was very helpful and patient while trying to find one that we liked, gave specifics on each rec... See more

Rated 3 out of 5 stars

Finding and selecting furniture was easy and Mary assisted with the initial purchase. My only issue stands with being told by Kevin (supervisor) I would receive a 250.00 gift card as a recently retire... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1122 9th Street, 18360, Stroudsburg, PA, United States

  • 5704212118

4.6

Excellent

TrustScore 4.5 out of 5

183 reviews

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4.6

All reviews

(183)

4,207 reviews in the last 12 months

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Rated 5 out of 5 stars

Terrific salesman.

Terrific salesman.
Knowledgeable.
Patient.
Such a very nice man. (William Lopes)
Lots of merch to choose from
Competitive prices.
Free delivery.
M

August 30, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Peggie,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear about your positive experience with William. It's great to know that his knowledge and patience made your visit enjoyable. We're also glad you appreciated our wide selection, competitive prices, and free delivery service.

Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank you once again for your review and for choosing Raymour & Flanigan. We look forward to serving you again!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ray gave the time and patience with us…

Ray gave the time and patience with us to pick our furniture out so pleasant to work with

August 15, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Paul,

Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that Ray was there to assist you with such patience and care while you selected your furniture. Making sure you have a pleasant shopping experience is our top priority, and it’s fantastic to know that Ray made a positive impact during your visit.

We truly appreciate your 5-star rating and your kind words! If you have any questions or need assistance in the future, please feel free to reach out. We can’t wait to serve you again at Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We enjoying this experience

We enjoying this experience , shopping for our recliner, she was very helpful, thank you very much !

August 5, 2025
Unprompted review
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Reply from Raymour & Flanigan - Stroudsburg

Hello Sylvie,

Thank you so much for sharing your wonderful feedback with us! We're absolutely thrilled to hear that you enjoyed your shopping experience and that our team was able to help you find the perfect recliner. Your satisfaction means the world to us, and it’s always so rewarding to know when we’ve met our customers' expectations.

If you have any questions or need assistance in the future, please feel free to reach out anytime.

Warm regards,

The Raymour & Flanigan Team

Rated 4 out of 5 stars

The sales agent was extremely helpful…

The sales agent was extremely helpful and thoughtful as I am a stoke surviver . I expanded what I needed and she knew exactly where to go. I would definitely suggest Ella I believe her name was. A person your establishment should hold onto by any means necessary

July 30, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello John,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ella was able to assist you so effectively and that she made your visit a positive one. Your kind words about her helpfulness and thoughtfulness mean a lot to us, and we will be sure to pass along your compliments to her.

We truly appreciate your feedback and your recommendation. It’s wonderful to know that Ella made such a positive impression, and we are proud to have her as part of our team. If there is anything else we can do for you, please don't hesitate to reach out.

Thank you again for your review and for choosing Raymour & Flanigan. We look forward to serving you again in the future.

Best regards,

[Your Name]
Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Nice prices and very good delivery…

Nice prices and very good delivery service. Thanks

July 25, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Bob,

Thank you for your fantastic review! We are delighted to hear that you valued our prices and delivery service. Your satisfaction is our highest priority, and we are pleased to know we met your expectations. If there is anything else we can assist you with, please feel free to reach out. We look forward to seeing you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Purchased online from E Stroudsburg…

Purchased online from E Stroudsburg store delivered as promised delivered professionally no problems whatsoever less than 18 hours from purchasing to being set up in the bedroom.
Special thanks to the delivery crew it was over 100 degrees today great job!
Thanks

July 8, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello,

Thank you for sharing your experience with us! We’re happy to hear that your purchase and delivery went well and that everything was set up in your bedroom in less than 18 hours. Our team works hard to provide great service, and it’s wonderful to know that our delivery crew made a good impression, especially on such a hot day.

We really appreciate your kind words and your 5-star rating. If you need anything else in the future, please don’t hesitate to reach out.

Thank you again for choosing Raymour & Flanigan!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The manager was accommodating per our…

The manager was accommodating per our request. We truly appreciate his help.

July 3, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Dear Sue Speckman,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our manager was able to accommodate your request and that you appreciated the assistance. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ella Morawiec was our home furnishing…

Ella Morawiec was our home furnishing and sleep consultant, she was very informative and gave us very great insight into the furniture and mattresses.

Thank you
Sarah Lambert

June 22, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Dear Sarah,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Ella provided you with such informative and insightful assistance. We strive to offer the best service possible, and it's wonderful to know that Ella was able to help you find the perfect furniture and mattresses for your home.

We appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

You want me to be honest about the…

You want me to be honest about the experience I had . Once again Rocco was there to help he is a great salesman and knew exactly what I needed. He went above and beyond to make the sale work and he did. Whenever I shop for furniture, that is the store to go to and I always ask for Rocco.

June 21, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Inv,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Rocco was able to assist you so effectively and that he went above and beyond to ensure your satisfaction. It's wonderful to know that you consider our store your go-to for furniture shopping. We truly appreciate your kind words and your continued trust in us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great salesman

May 23, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hi Harvey,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our home furnishings consultant. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations.

If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great customer service

Ray provided great service. He was friendly and helpful.

May 17, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Charlotte,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ray provided you with great service and that you found him friendly and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The sales man was very pleasant and…

The sales man was very pleasant and knowledgeable in showing me the furniture I was interested in and explaining the platinum protection plan the whole process was smooth and easy

March 18, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Henry,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to assist you effectively and make the process smooth and easy. It's great to know that you found the information about our platinum protection plan helpful. We strive to provide knowledgeable and pleasant service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

Rocco was very helpful.

March 9, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Dennis,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Rocco was able to assist you and provide the helpful service you deserve. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Mary Rice extremely helpful

Mary Rice was extremely helpful. She was professional and knowledge. She provided excellent service, was attentive and patient with all many questions. My overall experience was great. Mary also followed up with me once I received my furniture to ensure everything went well with my delivery.Thank you again MARY RICE.

February 27, 2025
Unprompted review
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Reply from Raymour & Flanigan - Stroudsburg

Dear Maurice,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Mary Rice provided you with exceptional service and that she was able to assist you with professionalism and knowledge. It's great to know that her attentiveness and patience made your experience a positive one.

Your satisfaction is our top priority, and feedback like yours motivates us to continue delivering the best service possible.

Thank you once again for your kind words and for choosing Raymour & Flanigan for your home furniture needs. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

The item I have received is the wrong…

The item I have received is the wrong color! I ordered harvest brown and received white. I am also having a hard time talking to someone to get this situation fixed. It’s very frustrating calling your local store and waiting on hold, talking to a machine or not getting the problem solved. This is so inconvenient.

January 29, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hi Vanessa,

Thank you for sharing your experience. I apologize for the mix-up with your order and the inconvenience it caused. This isn't the service we strive for, and I understand your frustration.

To resolve this quickly, please email our team at RFcare@raymourflanigan.com with your account information and we would be more than happy to look into this and connect with you!. Our team is ready to assist you.

We appreciate your patience and feedback as we work to make this right.

Best,

Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Great service

Great service, fast delivery

February 26, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hi Dave,

Thank you for your wonderful review! We're thrilled to hear you had a great experience with our quick delivery. We strive for excellent service and your feedback inspires us. We hope to see you again soon at our store or online!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Customer service has been great

Customer service has been great! The Sale Representative is excellent and so is the Manager. I continue to recommend faimily and friends to this store.

February 24, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Jeangress,

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our customer service team, including our sales representative and manager. Your recommendation to family and friends means a lot to us, and we are grateful for your support.

We look forward to welcoming you backsoon. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

great customer service

great customer service, had exactly what we were looking for, set up delivery, all good. no hitches or sell ups

February 22, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Bob Woerner,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and found exactly what you were looking for without any hitches. It's our goal to make your shopping experience as smooth and enjoyable as possible, and we're glad we could meet your expectations.

If you ever need anything else or have any questions, feel free to reach out to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Complete satisfaction…

Doug took his time and showed me all the options in my price range. I was able to make a great selection and was even able to include a mattress into my budget. I had a very pleasant experience and will definitely recommend your store.

February 20, 2025
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Reply from Raymour & Flanigan - Stroudsburg

Hello Margaret,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Doug was able to assist you in finding the perfect options within your budget and that you were able to include a mattress as well. It's fantastic to know that you had a pleasant experience, and we truly appreciate your recommendation. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store!

Best regards,
The Raymour & Flanigan Team

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