My salesman, Rocco, was friendly, professional and knowledgeable. I had already researched on line my choices and was pleased with the positive ratings. I made my selection on a Friday and delivery wa... See more
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The Salesperson, Mrs. Mary Rice, was very knowledgeable and most of all patient as we kept changing our choice. She was very accommodating and helpful to us. Because of her professionalism we had a... See more
Have purchased multiple rooms of furniture, wanted an accent recliner to go with our LR set, Rocco Beard was very helpful and patient while trying to find one that we liked, gave specifics on each rec... See more
Finding and selecting furniture was easy and Mary assisted with the initial purchase. My only issue stands with being told by Kevin (supervisor) I would receive a 250.00 gift card as a recently retire... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1122 9th Street, 18360, Stroudsburg, PA, United States
- 5704212118
4.6
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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pleasant experience
Showed me exactly what I was looking for
Did not try to sell me something else
Very pleased with the item I choose
January 11, 2025
Reply from Raymour & Flanigan - Stroudsburg
Dear Deborah,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found exactly what you were looking for and that our team respected your preferences without trying to sell you something else. It's fantastic to know that you are very pleased with your chosen item.
Your satisfaction is our top priority, and your kind words truly mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Warm regards,
Raymour & Flanigan Customer Service Team
Very helpful.He made the choice easy.I…
Very helpful.He made the choice easy.I have medical issues and I expected this to be hard.
January 14, 2025
Reply from Raymour & Flanigan - Stroudsburg
Hello Ruthann,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to make your decision easy and provide the assistance you needed, especially considering your medical concerns. Your satisfaction is our top priority, and we're delighted to know we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
I completely regret ordering from…
I completely regret ordering from Raymour & Flanigan Stroudsburg branch. We placed an order on 12/28/2024
for mattress with adjustable base and king size bed. Mattress and base were in stock and scheduled delivery for 12/30/2024. Bed we were told expected back in stock at 01/05/2025. We agreed to spend few more days on a bare mattress with the base, though it's very uncomfortable. Then came 01/05/2025 and after checking the status of order it says: expected in stock on 01/12/2025. Next week it says expected in stock on 01/19/2025. We don't know when it finishes. We don't sleep (very inconvenienced and uncomfortable) Never ever again we 'll go to shop at Raymour & Flanigan Stroudsburg branch. New update: just checked order status and now it says: back in stock on 02/01/2025. I'd cancel everything all together, but became the hostage of Raymour &Flanigan because when base with mattress was delivered, my old mattress and spring box were taken away. So people, beware of Raymour & Flanigan scumbag predatory practices and don't become hostages like me. UPDATE: They did deliver it a little bit early than latest status, but decorative plugs from headboard are missing. Now contacting Raymour & Flanigan about this issue, which absolutely didn't improve my rating.
January 2, 2025
Unprompted review
Reply from Raymour & Flanigan - Stroudsburg
We are sorry to hear about the delay in your delivery. We would like to look into this for you and assist! Please call our customer care team at 888-729-6687.
Bob was a great salesman
Bob was a great salesman. Made the process of our purchase nice and smooth without an issues
January 2, 2025
Ray was very patient
Ray was very patient, my husband had a lot of questions. We bounced between 2 sets and he gave us all the information on both.
December 21, 2024
Its all about the salesperson
Its all about the salesperson, Siegfried Behrens was our guy and he was very professional, knowledgeable and just a nice guy to deal with.
December 3, 2024
Reply from Raymour & Flanigan - Stroudsburg
Hi Neil,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Siegfried provided you with such professional and knowledgeable service. It's always wonderful to know that our team members are making a positive impact. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
Ashley F.
Raymour & Flanigan Furniture and Mattress Store
The sales assistant walked me through…
The sales assistant walked me through the entire purchase on the phone
November 22, 2024
Reply from Raymour & Flanigan - Stroudsburg
Hi Brian,
Thank you so much for your wonderful review! We're thrilled to hear that our sales assistant was able to guide you through your purchase over the phone. Providing excellent customer service is our top priority, and it's great to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
The sales people that were there helped…
The sales people that were there helped us a lot
November 15, 2024
Reply from Raymour & Flanigan - Stroudsburg
Hi Brenda,
Thank you so much for your wonderful review! We're thrilled to hear that our sales team was able to assist you effectively. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The Floor Lamp Purchase was handled very…
The entire process was handled very well. Thanks again.
November 10, 2024
Reply from Raymour & Flanigan - Stroudsburg
Hi Bruce,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your support!
Best regards,
The Raymour & Flanigan Team
Raymour and Flanigan Pros
Competent sales personal. Quality merchandise. Stand behind what they sell. Quick delivery service along with competent delivery men.
November 4, 2024
Reply from Raymour & Flanigan - Stroudsburg
Thank you so much, Daniel, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
they exactly what I was looking for
October 27, 2024
Ray was very informed & helped me in…
Ray was very informed & helped me in many ways. My delivery was also a good experience. The young men that came into my home were so nice & sure did know how to handle the product.
October 12, 2024
Reply from Raymour & Flanigan - Stroudsburg
Thank you so much for your review, Effie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Customer Service The person helping me was able to…
The person helping me was able to answer all my questions.
September 28, 2024
Reply from Raymour & Flanigan - Stroudsburg
Hello KP Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Reply from Raymour & Flanigan - Stroudsburg
Dear Franklin,
Thank you so much for your wonderful review! We're thrilled to hear that you appreciated the attention you received at our store. Our team strives to provide exceptional service to all our customers, and it's always rewarding to know we've succeeded. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Nice selection of diverse styles.
September 3, 2024
Reply from Raymour & Flanigan - Stroudsburg
Hi Gary,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed our diverse selection of styles. It's great to know that our variety met your expectations. We look forward to welcoming you back to our store soon!
Best regards,
The Raymour & Flanigan Team
Mary was helpful and knowledgeable…
Mary Rice of the Stroudsburg location was helpful and knowledgeable regarding the type of recliner we were looking for. We will definitely seek out Mary for any additional purchases.
August 29, 2024
Reply from Raymour & Flanigan - Stroudsburg
Dear Chrystine,
Thank you so much for sharing your positive experience at our Stroudsburg location! We're thrilled to hear that Mary Rice was able to assist you with finding the perfect recliner. Your kind words and recognition of her helpfulness and knowledge mean a lot to us. We look forward to welcoming you back for any future purchases and are delighted to know that you will seek out Mary again.
Best regards,
The Raymour & Flanigan Team
He was very helpful with us selecting a…
He was very helpful with us selecting a good mattress.
August 23, 2024
Reply from Raymour & Flanigan - Stroudsburg
Dear Julia,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience selecting a mattress with our assistance. Your satisfaction is our top priority, and it's great to know that we could help you find the perfect fit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new mattress!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Stroudsburg
Hi Steve,
Thank you so much for your wonderful review! We're thrilled to hear that our sales representative was able to provide you with knowledgeable and helpful service. We strive to ensure every customer has a positive experience, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
The website is ok but still needs the store experience
The website is ok but to be honest, I needed to go to the store and see the furniture before I could buy. There were no customer reviews for any of the pieces I was considering and really no way to assess how the consumer felt about their purchases. Also, I never got an email confirmation or any follow up. There is some work to do with the online store for sure.
August 9, 2024
Reply from Raymour & Flanigan - Stroudsburg
Dear Kristy,
Thank you for sharing your feedback with us. We appreciate your honesty and understand the importance of seeing furniture in person before making a purchase. Your comments about the lack of customer reviews and the need for better follow-up are valuable to us. We are continuously working to improve our online store experience and your insights will certainly help us in that process.
If you have any further suggestions or need assistance, please don't hesitate to reach out. We hope to have the opportunity to serve you better in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Stroudsburg
Hi Thomas,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your bed was delivered on schedule and that you found our team to be professional. We hope you enjoy your new bed and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
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