Raymour & Flanigan - Stroudsburg Reviews 

183
TrustScore 4.5 out of 5

4.6

1122 9th Street, 18360 Stroudsburg, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

My salesman, Rocco, was friendly, professional and knowledgeable. I had already researched on line my choices and was pleased with the positive ratings. I made my selection on a Friday and delivery wa... See more

Rated 5 out of 5 stars

The Salesperson, Mrs. Mary Rice, was very knowledgeable and most of all patient as we kept changing our choice. She was very accommodating and helpful to us. Because of her professionalism we had a... See more

Rated 5 out of 5 stars

Have purchased multiple rooms of furniture, wanted an accent recliner to go with our LR set, Rocco Beard was very helpful and patient while trying to find one that we liked, gave specifics on each rec... See more

Rated 3 out of 5 stars

Finding and selecting furniture was easy and Mary assisted with the initial purchase. My only issue stands with being told by Kevin (supervisor) I would receive a 250.00 gift card as a recently retire... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1122 9th Street, 18360, Stroudsburg, PA, United States

  • 5704212118

4.6

Excellent

TrustScore 4.5 out of 5

183 reviews

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Replied to 0% of negative reviews

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4.6

All reviews

(183)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Store is always clean

Store is always clean. Sales people are not pushing. Very attentive. I deal with one individual cause I like to be loyal but everyone is excellent.
Products are great and the buying options are great.
I'm a new fan of Raymoore
Doug is amazing!!!!

February 5, 2024
Raymour & Flanigan - Stroudsburg logo

Reply from Raymour & Flanigan - Stroudsburg

Hello Marvin Branch! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

our salesperson did not hover over us…

our salesperson did not hover over us while we looked around. That is really uncomfortable.

January 26, 2024
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Reply from Raymour & Flanigan - Stroudsburg

Hello Alfred Tyczkowski! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Very helpful associates!

Associates ware courteous, helpful and knowledgeable of the merchandise.

January 24, 2024
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Reply from Raymour & Flanigan - Stroudsburg

Hello Dan! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Great experience!!

Mark was very helpful and patient as I went in circles testing over a dozen mattresses. He answered all of my questions and provided valuable insight to help me pick the mattress that is best suited for me. I would work with Mark again. As a whole, Raymour & Flanigan was efficient and made the process easy and painless. If/when I need new furniture, I'll be going back.

January 21, 2024
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Reply from Raymour & Flanigan - Stroudsburg

Hello Christopher Beres! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and patient! We hope you're enjoying your new furniture. Thank you!

Rated 4 out of 5 stars

The knowledge of the sakes personal…

The knowledge of the sakes personal that I dealt with.

November 6, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you so much for your review, Susan! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

This order has been cancelled

This order has been cancelled. I took a day off work; waited all day - no one showed; I didn't even get a phone call to advise of a possible late delivery - but I received a call to hustle me for a $100 mattress cover. My delivery window was 1:30-4:30; by 5:45 I had to get ready to leave my home for another appointment. At 6:45PM delivery phoned and stated they were outside my home - I told them I was not home and I would be leaving the following day for 6 days and unable to set up another delivery - refund my money. Thank you

October 25, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Hello Mary E. We're sorry to hear about the negative experience you had with your delivery! We would like to discuss this situation further with you. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well the name and phone number associated with your sale. A leader will be in touch shortly. Thank you!

Rated 5 out of 5 stars

The service was awesome

The service
Free delivery
Quick delivery date

October 19, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you, Anthony, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesman was very helpful

Salesman was very helpful. We have been going to Raymour and Flanigan’s for years because of their products.

October 9, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you so much for your review, Andrea! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The salesman was very patient and took…

The salesman was very patient and took the time to explain the product.

October 5, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you so much for your review, Cynthia! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Best furniture and great service

Best furniture and great service. Mark helped us on Tuesday and Bob helped us on Wednesday. Thank you.

September 28, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you so much for your review, Joseph! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales person very helpful and…

Sales person very helpful and informative. Went over all of our options. Definitely would shop there again.

September 24, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you so much for your review, Thomas! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Friendly and very accommodating

Friendly and very accommodating. Explored options until I found what I wanted. The pricing was good

September 16, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Hello Linda Belton! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Doug Delucich

Doug Delucich, expressed his patience, professionalism, and knowledge, and answered all our questions, showed us various options, and gave us honest feedback. He made us feel comfortable and confident in our decision.

September 3, 2023
Rated 5 out of 5 stars

Bob was very patient and had great…

Bob was very patient and had great customer service.

September 3, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for your review, Lizbeth. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Gi gi was kind and helpful

Gi gi was kind and helpful. Definitely would come again.

September 3, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for your review, Kathy. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Professional Service

Rocco is an excellent salesman and a knowledgeable professional. He answered my questions and made a successful effort to accommodate my requested delivery date.

August 23, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Hello Laura! Thank you for your kind words, we are pleased to know that our sales associate did an excellent job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great staff!!

August 19, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you so much, Kristi, for taking the time to leave a review and for your kind words. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Bob Roth was very helpful and…

Bob Roth was very helpful and knowledgeable. Only gripe was customer history didn't go back far enough in system

August 14, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Hello Jerel, Thanks for sharing this positive rating. We hope you’re enjoying your new furniture!

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