Raymour & Flanigan - Stroudsburg Reviews 

183
TrustScore 4.5 out of 5

4.6

1122 9th Street, 18360 Stroudsburg, PA, US


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Rated 5 out of 5 stars

My salesman, Rocco, was friendly, professional and knowledgeable. I had already researched on line my choices and was pleased with the positive ratings. I made my selection on a Friday and delivery wa... See more

Rated 5 out of 5 stars

The Salesperson, Mrs. Mary Rice, was very knowledgeable and most of all patient as we kept changing our choice. She was very accommodating and helpful to us. Because of her professionalism we had a... See more

Rated 5 out of 5 stars

Have purchased multiple rooms of furniture, wanted an accent recliner to go with our LR set, Rocco Beard was very helpful and patient while trying to find one that we liked, gave specifics on each rec... See more

Rated 3 out of 5 stars

Finding and selecting furniture was easy and Mary assisted with the initial purchase. My only issue stands with being told by Kevin (supervisor) I would receive a 250.00 gift card as a recently retire... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1122 9th Street, 18360, Stroudsburg, PA, United States

  • 5704212118

4.6

Excellent

TrustScore 4.5 out of 5

183 reviews

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Replied to 0% of negative reviews

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4.6

All reviews

(183)

4,288 reviews in the last 12 months

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Rated 5 out of 5 stars

The young woman

The young woman, Mary Rice, who helped me was excellent as her job. Most importantly she didn't push me into making a decision I wasn't comfortable with. Great Job Mary..

August 3, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Hello Cindy Hudy! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

UPDATE to previous post

UPDATE: Raymour Flanigan promptly responded to my previous review addressing a concern. The care team verified the information and provided me with the Gift Card info I was promised. I can only assume it was lost in the mail. So, I am now fully satisfied with the level of service I received and now with the great diligence that the care team showed in addressing my review.

July 12, 2023
Unprompted review
Rated 3 out of 5 stars

A mans word affected the stars

Finding and selecting furniture was easy and Mary assisted with the initial purchase. My only issue stands with being told by Kevin (supervisor) I would receive a 250.00 gift card as a recently retired Army Veteran in lieu of discounts that were not available. It was never received even after speaking with the gentleman 2 weeks later. I am a person that takes a person's word seriously and that did not sit well. A false promise to sway my purchase which it did not my wife lives the furniture we were buying regardless. Mary was great in assisting with the sale, service was fair.

July 11, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Hi Blake. We are very sorry to hear about this issue with your gift card. We would like to get you in touch with our management team to help resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details, including name, phone number, and a brief description of the issue you are experiencing. We will be in touch as soon as possible. Thank you!

Rated 4 out of 5 stars

Knowledgeable salesperson

Knowledgeable salesperson. Good selection.

July 5, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Joseph for your review. We're happy to hear you found our service and selection to be outstanding!! We hope to see you again.

Rated 5 out of 5 stars

Great Customer Service! Ask for Rocco! Have purchased multiple rooms of…

Have purchased multiple rooms of furniture, wanted an accent recliner to go with our LR set, Rocco Beard was very helpful and patient while trying to find one that we liked, gave specifics on each recliners features, helping to match colors and fabric with the previous set purchased . Also purchased firepit chat grouping, got a great price, Love it! If you’re in the Stroudsburg Raymour & Flanagan, ask for Rocco!

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

Bob was extremely helpful and…

Bob was extremely helpful and knowledgeable which made us comfortable in making the purchase

May 29, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for your review Rand! We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

Rated 5 out of 5 stars

We needed a lift chair asap for my…

We needed a lift chair asap for my father in law. When we walked in I thought for sure we were not going to get one that day. I was wrong! Sadly he didn't get use use it long but he loved it!

February 21, 2023
Rated 5 out of 5 stars

Anthony Marchiano was professional and…

Anthony Marchiano was professional and informative in making my choice of a mattress. Delivery experience was excellent - receiving text when they would be here. Delivery crew were excellent.

January 30, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for sharing your positive experience with your salesman and our delivery team. We're glad to hear that they were professional and efficient throughout the entire process! -Jeff V.

Rated 5 out of 5 stars

Very helpful when I went to the store…

Very helpful when I went to the store to replace my furniture piece Thank you.

January 20, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you so much for leaving us a positive review! We're glad we were able to help you find the replacement furniture piece you were looking for. Thanks again for your business! -Jeff V.

Rated 5 out of 5 stars

Great Experience!!

The salesman, Doug Lucich was very helpful, professional and patient with me. After I selected my dining set, the check out process was quick. I absolutely love the furniture here and will definitely continue to be a repeat customer!!

January 16, 2023
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for leaving us such a wonderful review. We are happy that you loved your dining set and that your salesman was able to provide you with helpful and professional service. We appreciate your business, and we can't wait to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Very satisfied. Couldn’t have been better.

Couldn’t have been better. Friendly, knowledgeable and attentive associate, but not pushy. Beautiful store. Great selection of affordable furniture. Highly recommend.

December 27, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Kathleen for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 4 out of 5 stars

Good service

Had good service when I went into store. Very affordable and nice people.

November 23, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Louis Hilsky for your kind words. We are happy to hear you had a good experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Sales man Anthony was friendly

Sales man Anthony was friendly, courteous and extremely helpful. He knew his products and pointed me to exactly what I was looking for. He ordered color swatches for me so I could match up the fabric to my wall paint and flooring. Swatches came in a weeks time. My order was placed as soon as I knew what I wanted. I would definitely recommend Anthony at the Stroudsburg store!

October 10, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for your review Jennifer White We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

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