Raymour & Flanigan - Stroudsburg Reviews 

183
TrustScore 4.5 out of 5

4.6

1122 9th Street, 18360 Stroudsburg, PA, US


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Rated 5 out of 5 stars

My salesman, Rocco, was friendly, professional and knowledgeable. I had already researched on line my choices and was pleased with the positive ratings. I made my selection on a Friday and delivery wa... See more

Rated 5 out of 5 stars

The Salesperson, Mrs. Mary Rice, was very knowledgeable and most of all patient as we kept changing our choice. She was very accommodating and helpful to us. Because of her professionalism we had a... See more

Rated 5 out of 5 stars

Have purchased multiple rooms of furniture, wanted an accent recliner to go with our LR set, Rocco Beard was very helpful and patient while trying to find one that we liked, gave specifics on each rec... See more

Rated 3 out of 5 stars

Finding and selecting furniture was easy and Mary assisted with the initial purchase. My only issue stands with being told by Kevin (supervisor) I would receive a 250.00 gift card as a recently retire... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1122 9th Street, 18360, Stroudsburg, PA, United States

  • 5704212118

4.6

Excellent

TrustScore 4.5 out of 5

183 reviews

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4.6

All reviews

(183)

4,288 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service beautiful…

Great customer service beautiful furniture

October 29, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Sandra Pinto for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 4 out of 5 stars

Raymond Whitlock was a very good salesman

Raymond Whitlock was a very good salesman. He showed me many examples of what I said I wanted. When I saw the one I wanted, he took me back to close the purchase. My only problem is with the cost of the delivery. $149.00, and I still have to pay to remove the old couch? I really don't think that is fair.

October 29, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Hi Rose. We are sorry to see that you are dissatisfied with our delivery fees. We would love an opportunity to talk this over with you. Please reach out to us at rfcare@raymourflanigan.com and someone should be in touch with you shortly. -Jeff V.

Rated 5 out of 5 stars

Our salesperson was attentive

Our salesperson was attentive, patient and kind.

October 28, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for your review, Aaliyah! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great service

Bob Roth was our consultant. Absolutely professional, informative, not “pushy”, really genuine. He was extremely patient with us, knew everything about the sectionals which we were looking for.

October 17, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Mags for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Super Satisfied customer

This is by far the BEST place to buy your Funiture for your home or your office ! Our experience was beyond fantastic, the prices were unmatched. Our experience was the best we ever had buying anything because of Ms Mary, our sales person. Her customer service skills is on point. Without hesitation I would highly recommend her to be your sales person . Her knowledge about my living room preference was impressive. Knowing what Funiture will be suitable for my living arrangements. Gratefully I was assisted by Ms Mary. Now my house looks amazing, and we’ll put together. If shopping at the Stroudsburg Pa location, ask for Ms. Mary. You will not be disappointed.

October 19, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Tabitha Lockett for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

Pleasantly surprised

My sales person Jevelin was professional and knowledgeable

October 9, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for your review Carol We are happy to hear that your sales person was knowledgeable and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great service from Rocco who help me…

Great service from Rocco who help me purchase the exact sofa I was looking for.

October 6, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Noreen for your 5 star review. We're happy to hear that you got what you needed!! Enjoy your sofa! -Jeff V.

Rated 5 out of 5 stars

The consultant was extremely helpful…

The consultant was extremely helpful and patient. Mark showed my mom and me many bedroom sets, to include mattresses before we made our final decisions. We will visit the Stroudsburg gallery again in the near future.

September 14, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for taking the time to leave a review, Karen! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

ROCCO was very knowledgeable about…

ROCCO was very knowledgeable about mattresses and answered all of our questions professionally and quickly. He was a pleasure to work with and made our shopping experience a lot of fun!

September 12, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Charles Pishnick for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Am a loyal customer of R&F

Am a loyal customer of R&F. Needed new mattress on this visit. Sales agent very knowledgeable of products available. Purchased BeautyRest mattress. Transaction went smoothly and delivery schedule was accomodated to my requirements. Grateful for sales agent Hemelin Gomez Perez for her professionalism and assistance in making such an important purchase. Will continue to be a loyal customer.

September 2, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Noel Mendoza for your review. We love hearing that you had a great experience with us!! Enjoy your new Beauty Rest mattress! -Jeff V.

Rated 5 out of 5 stars

WAS VERY HAPPY WITH MY NEW PURCHASE…

WAS VERY HAPPY WITH MY NEW PURCHASE HOPE IT DONT DEFLATED AGAIN. OR ILL JUST CALL BACK AND DO ANOTHER RESELECT .THANK YOU MARGARET CREO

August 28, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Anthony and Margaret Creo. We are glad you got do a reselect. Enjoy your new mattress!! -Jeff V.

Rated 5 out of 5 stars

Sales

My salesman, Sig Behrens, was such a very kind gentleman -- and oh so patient with my indecision and confusion! Explained everything thoroughly. Delivery was very flexible with my schedule. Very happy with my shopping experience and first delivery of mattress. LR Furniture is expected this weekend.

August 26, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for taking the time to leave a review, Carolyn! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mark was great!!!

August 24, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Jonathan Dellacona for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Ray, sales

Ray, was very helpful finding just what I was looking for. Very pleasant to work with.

August 8, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you for taking the time to leave a review, Raeanne! We're happy to hear that your sales associate was helpful and pleasant!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great experience

Anthony in the Stroudsburg PA store was fantastic. Extremely helpful. He made it very easy to get what we need. Thanks Anthony!

August 2, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Jane for your great review. We are thrilled to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Maurice Ott for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Stan was patient and a tentative

Stan was patient and pleasure to have him help us

June 26, 2022
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Reply from Raymour & Flanigan - Stroudsburg

Thank you Andria Hines for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

A Great Experience!

I believe our customer service rep. at the Raymour & Flanigan in Stroudsburg, PA was named Sigfried and he was TERRIFIC! Very forthright with all his responses to our questions and incredibly professional. A great hire, Raymour & Flanigan!

December 15, 2021
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Reply from Raymour & Flanigan - Stroudsburg

Hi Happy! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Clean, Comfortable, No Pressure,

Store is super clean. Vibe is very comfortable with class. Salesperson introduced himself and allowed us to shop with no hovering. As a result we felt no pressure and took our time successfully settling on the right recliner for our home. Price was within the range we expected. I wish I saw the dog print pillow and chair sooner 😁. Negatives: Delivery to home is costly.

November 2, 2021
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Reply from Raymour & Flanigan - Stroudsburg

Hi M.O,! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 4 out of 5 stars

Great Furniture

Great Furniture, Professional Staff, easy transaction. Furniture a little expensive. Whish they had better sales.

October 26, 2021
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Reply from Raymour & Flanigan - Stroudsburg

Hi Thomas,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

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