Tom was a great listener and helped me find the perfect bed set up to be prepared for my husband to come home from rehab! He gave me solid advice about the products that I wanted and informed me about... See more
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Brennan was a great salesperson. He showed us what we’re looking for and then let us browse on our own. He was knowledgeable about the furniture and advised us what would be better for our situation.... See more
Tom was the best! He showed me so many options to help me find exactly what I wanted, and ended up finding s manufacturer that offered so many customizations that I'm confident that what I ordered wil... See more
Bought a headboard and footboard for my king size bed the footboard was wiggly they came out and replaced it saying the plastic bolts did not hold! Now it is happening again obviously defective and th... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
4000 State Route 31, 13090, Liverpool, NY, United States
- 3156223836
4.4
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great sales person
The lady that helped me in the store was great. I was in a hurry because my husband was waiting in the car with the kids and she helped me purchase the dresser that I came in for and leave quickly.
September 20, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Ronda! It's great to see you enjoyed your experience with Raymour & Flanigan. We hope to see you again soon! -MR
Lori is great
Lori is great as usual! She goes above and beyond expectations.
August 24, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi David! Thanks for telling us about your shopping experience. Thank you for furniture shopping with us! -MR
Very helpful in meeting our needs
July 21, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Mr and Mrs Miller! Thanks for your fabulous review! Thank you for furniture shopping with us! -MR
I always ask for Jim Harris when I go…
I always ask for Jim Harris when I go in. Great salesman, very helpful and not pushy at all!
July 21, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Chris! We want to thank you for your 5-star review! Have a great day! -MR
Was a pleasure working with John
Was a pleasure working with John. He was a Great salesman. Will be back as many places we visited he was the nicest and left us alone to discuss Our big purchase. Not pushy like some places.
July 7, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Jeanne! We want to thank you for leaving us a 5-star review! We hope you enjoy your new furniture! -MR
Great experience
Salesperson was knowledgeable. Delivery person friendly and quick!!
June 25, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hello there! We are happy to see your experience with us was enjoyable! We hope you enjoy your new furniture! -MR
New bed!
We were in to buy a bed and mattress. The sales person was very knowledgeable and helpful throughout the process. It was a great, no pressure experience.
February 26, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Tim! Thank you for leaving a review about your pleasant experience. We look forward to seeing you again in the near future! -MR
Michael was awesome!
Michael was awesome. He was very patient with us and helped us make the best decision for our family.
February 24, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Brandy! Thanks so much for your positive review! We are looking forward to seeing you again soon! -MR
Came in for a bed frame and headboard
Came in for a bed frame and headboard. Left with an entire bed, including king mattress and box springs.
Salesman was knowledgeable and gave great advice. Very happy.
February 18, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Floyd! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! We look forward to seeing you again in the near future! -MR
Outstanding Service
The customer service on every level was outstanding!
February 3, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Mark! We want to thank you for the kind words! We are looking forward to seeing you again soon! -MR
Accommodating Understanding and Invested
Nicole is our sales representative. She has help our family that is ever changing needs due to foster care. We enjoy her and appreciate her insight and investment she makes when we come to her with our dreams and visions.
This last sale we had the pleasure to meet a very personable manager Guy.
Thank you from the Reese Family who will be back again
January 23, 2020
Unprompted review
Happy
John Zych was great too work with, took care of all our questions and helped us find our living room set we wanted. Thank You John
This is our second time with John, last time it was kitchen and bedroom.
January 13, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Richard! Thanks for taking a few minutes to leave us such fantastic feedback! We hope you enjoy your new furniture! -MR
Defective chair
Defective chair that we were going to originally be charged to return and redeliver a new one. Antwon finally agreed to deliver for free but after 30 years of business we are moving onto Olums. Better quality and service. Products are available sooner and they allow u to take the floor model if recently put on floor.
January 4, 2020
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Stacey. We are very sorry to hear about this issue with your chair delivery and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR
Salesman
Salesman, Jerry, was great to deal with and didn't pressure us.
December 19, 2019
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hello Philip! It's great to hear you had a great experience at Raymour & Flanigan! We appreciate you shopping with us! -MR
Great experience from purchase with…
Great experience from purchase with Lori to delivery. You should give the delivery crew a Bravo Award. If I knew who they were I would stop in to give them a tip (no cash at the time).
December 2, 2019
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Gregory! We want to thank you for your kind review! Thank you for furniture shopping with us! -MR
Satisfied
Made my son and myself at ease when we were looking no preasure
November 3, 2019
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hello Ronda! Many thanks for leaving a review about your great experience. Have a great day! -MR
Furniture Purchases at R&F
Have made numerous purchases from this furniture store over the past year. We recently relocated and needed to buy new furniture. We enjoy shopping at the Clay store and Nick Cusimano has always been very friendly and helpful with assisting us.
November 3, 2019
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Jim! We want to thank you for taking the time to tell us about your experience at Raymour & Flanigan! We hope you enjoy your new furniture! -MR
Really good experience!
Very good sales representative!! Very knowledgeable!
October 28, 2019
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi there! Thank you for telling us about your experience. We appreciate you shopping with us! -MR
Jim Harris is our sales director
Jim Harris is our sales director. He was excellent. Extremely helpful and not pushy. We love what we picked out for our livingroom. All around a great experience.
October 26, 2019
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hello Joelle! We are glad to see your experience with Raymour & Flanigan was enjoyable! Have a great day! -MR
Friendly and helpful staff
Friendly and helpful staff! Almost all my furniture comes from Raymour because of the quality and staff!
October 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Syracuse Clay
Hi Jessica! Thank you for your 5-star review! We hope you enjoy your new furniture! -MR
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