Raymour & Flanigan - Syracuse Clearance Center Reviews 

166
TrustScore 4.5 out of 5

4.5

8015 Oswego Road, 13090 Liverpool, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more

Company replied

Rated 5 out of 5 stars

Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more

Rated 5 out of 5 stars

My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed in the store I pay for a $2500 couch with a platinum warranty and when it comes to fixing it, they send out two different people. They don’t know what they’re doing and then try... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 8015 Oswego Road, 13090, Liverpool, NY, United States

  • 3156523711

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(166)

4,082 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working with Kurt at the clearance…

Working with Kurt at the clearance center is always a smooth and easy transaction. He is knowledgeable and always provides helpful insight on all our questions in helping us choose the right furniture for us. We have made multiple purchases. If you visit the store it is worth asking for Kurt!!

June 23, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The sales personnel who greeted us at…Joseph Perkarek

The sales personnel who greeted us at the door immediately acknowledged our presence and asked if he could assist us. We informed him we wanted to peruse the warehouse. With that he let us do just that and was not on our heels. Joseph Perkarek when called upon answered our questions and concerns. With that we purchased all the items we wanted. It was a delightful experience and a great way to purchase furniture for my family without pressure. Dear Manager of this facility thank you for hiring such an excellent salesperson WHO LISTENS to the customer and is knowledgeable.

June 21, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Jack is great

Jack is great, low pressure and pleasant. Thanks again!

June 22, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much for your review, Michael! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great Experience!

No pressure, excellent help/advice when needed. Great atmosphere in store. Appreciate the easy load-up on pick-up.

June 20, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello TM We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Lori Mancuso Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 4 out of 5 stars

Wonderful service

Wonderful service. Just one uncomfortable situation. I shop at the outlet often. Never realized that first one to talk to me is the person I’m to do service with. I am one that likes to come in and not be bothered then I go find a person I have felt with in the past to take care of me if I want to buy something. Once again I came in quickly looked around and found an entertainment center I liked. Went and got John whom is always very good, to help because I worked with him in the past. But a person came over and said he is working with me. Unbeknownst to me someone walking past me letting me know that the items are 20% and not 40% off now make them my sales associate. It was a little uncomfortable. They didn’t argue about the sale just I didn’t know other wise I would have said something ahead of time. But otherwise the sales associates are always great as well as the guys in the back loading my things. I have always had great service

June 17, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Evelyn Thank you for leaving us a 4-star rating! We're glad you enjoyed shopping with us!

Rated 5 out of 5 stars
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Diane Ryan We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Always a great experience here

Always a great experience here. John is fantastic and super helpful

June 9, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much for your review, Marlayna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great experience buying a mattress and couch

Andrew Read made my experience buying a new mattress and couch seamless. They had the Sealy mattress I was looking for and a great couch at a great discount too.

June 1, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Talia H! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Great place to shop

They have great furniture with very reasonable prices. Sales people are very friendly and knowledgeable

June 1, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Randy Sokolowski Sr! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

The sales person is very personable

The sales person is very personable, very helpful and listens to what you have to say and what a person would like.

May 29, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Catherine Schmid We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Web search with phone assistance from staff went very smoothly.

I worked with Chris Wheeler, via phone, after searching the web. He gave some useful tips to search further until I located the recliner glider rocker chair I wanted. Chris then assisted going through the final purchase. He was very helpful, professional and had a sense of humor.

May 28, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Lois O'connor! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Anthony is such a great help

Anthony is such a great help! It’s our 3rd time there! Love it&!

May 5, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much for your review, Ellen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

My take on the Raymour & Flanigan Clearance Ctr.

Fair price, Fast pick up, Great associate, I'll be back!

March 21, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Rod Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you! We hope to see you back soon!

Rated 4 out of 5 stars

Jay was very helpful and not pushy

Jay was very helpful and not pushy. Answered all our questions and made us feel welcomed to the store

March 10, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much, Ann Marie, for taking the time to leave a review and for your kind words. We're so happy to hear that our staff provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very nice associate.

February 20, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Mary Curcio! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Anthony BARCOMB our Salesperson really…

Anthony BARCOMB our Salesperson really was extremely helpful in helping us select our sofa & loveseat. He was knowledgeable about every product question we asked. Asked us our lifestyle …..and then tailored his products to fit our needs and budget. It was a grand experience plus we saved money too! We will recommend him !

February 13, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look