Raymour & Flanigan - Syracuse Clearance Center Reviews 

166
TrustScore 4.5 out of 5

4.5

8015 Oswego Road, 13090 Liverpool, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more

Company replied

Rated 5 out of 5 stars

Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more

Rated 5 out of 5 stars

My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed in the store I pay for a $2500 couch with a platinum warranty and when it comes to fixing it, they send out two different people. They don’t know what they’re doing and then try... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 8015 Oswego Road, 13090, Liverpool, NY, United States

  • 3156523711

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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4.5

All reviews

(166)

4,048 reviews in the last 12 months

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Rated 5 out of 5 stars

A+ Associate Anthony

7.22.24-Raymour outlet Liverpool, NY: associate Anthony was perfectly helpful, expertly knew the inventory, and was not pushy or annoyingly hovering. Very pleased with overall experience, especially Anthony's service!

July 23, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Real Customer,

Thank you so much for taking the time to share your positive experience at our Liverpool, NY outlet! We're thrilled to hear that Anthony provided you with excellent service and made your visit enjoyable. We pride ourselves on having knowledgeable and helpful associates, and it's wonderful to know that Anthony exemplified this during your visit. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great.

Helpful and patient sales people.

July 22, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Sharon,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our sales team was helpful and patient during your visit. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

No pressure from salespeople

No pressure from salespeople

July 20, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Maureen,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you appreciated the no-pressure approach from our sales team. Our goal is to create a comfortable and enjoyable shopping environment for all our customers. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Rob was great to work with!

Rob was great to work with. Very professional and patient. We couldn’t be happier with our purchase. My husband picked them up and commented how nice everyone was.

July 19, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Ellen,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Rob and that he was able to assist you professionally and patiently. It's great to know that your husband also had a pleasant experience when picking up your purchase. We truly appreciate your kind words and your 5-star rating. Enjoy your new furniture, and we look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

I have social anxiety, and shopping here was a pleasure.

We were met with a gentleman ready to help us as soon as we walked in the door. He told us where the furniture we were looking for was located, then left us to browse. I really appreciated this, as being followed/watched makes me very anxious. We were able to take our time while looking everything over, and I didn't feel pressured at all. When we were close to making a decision, we had no trouble finding the same gentleman to answer our questions and put together the extra items we needed for a bed frame. By the time we were finished looking around the rest of the showroom, the bedframe was disassembled and ready to be loaded into our car. I typically try to avoid stores with salespeople due to the anxiety it can bring me, but I was very happy with my experience here and will definitely be back in the future.

July 17, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear EG,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our team member was able to provide you with the perfect balance of assistance and space, making your visit comfortable and enjoyable. It's great to know that you felt at ease and unpressured while browsing our showroom. We're also glad that the process of getting your bed frame was smooth and efficient. Your kind words and high rating mean a lot to us, and we look forward to welcoming you back in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Loved the young lady that helped me she…

Loved the young lady that helped me she was helpful but not pushy.

July 18, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Marion,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team member. It's great to know that she was able to assist you without making you feel pressured. We strive to provide a comfortable and helpful shopping experience for all our customers. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Sales person

Sales person

July 14, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Timothy,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our sales team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I’ve bought furniture here a few times…

I’ve bought furniture here a few times the people were very helpful and not overly aggressive which I like ,the prices were great and the quality and choices of pieces was very good , I will come back again!

July 13, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Frank,

Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you had a positive experience with our team and that you appreciated the quality and variety of our furniture. It's wonderful to know that our approach and pricing met your expectations. We look forward to welcoming you back again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Joey are salesperson was wonderful

Joey are salesperson was wonderful. I recently purchased a $950 sofa and it is very uncomfortable. from Raymours on Erie Blvd. I went to the clearance center and was very happy. I was very unhappy with the service on Erie Blvd.

July 13, 2024
Rated 5 out of 5 stars

Very friendly in greeting when we…


Very friendly in greeting when we walked in. Was not pushy or overbearing once he knew what we were looking for offered his assistance in selecting items. Did not try to oversell items or stear towards higher ticketed items. Knowledgeable of products construction and durability.

July 8, 2024
Rated 5 out of 5 stars

Excellent experience

Easy to look around! Someone greets you and then lets you do your thing. No hassle no stalking you…. Always a pleasure! When and if you are ready to make a purchase, they accommodate 100%.

July 7, 2024
Rated 5 out of 5 stars

Sales person

July 7, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Timothy! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The sales person was not pushing she…

The sales person was not pushing she just told me where to go look and then when I was ready, I came and got her and was easy purchase.

July 4, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much, Victoria, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The staff was great

The staff was great, didn’t try to push us into a deal.. Great service..

July 5, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Thank you so much, Warren, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great service

Great service
In and out in minutes
Good selection of furniture all the fine

June 27, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Hello Asim Husain We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Our salesman

Our salesman, John, was very friendly and super helpful. He made the buying experience easy and pleasant.

June 26, 2024

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