Raymour & Flanigan - Syracuse Clearance Center Reviews 

166
TrustScore 4.5 out of 5

4.5

8015 Oswego Road, 13090 Liverpool, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more

Company replied

Rated 5 out of 5 stars

Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more

Rated 5 out of 5 stars

My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed in the store I pay for a $2500 couch with a platinum warranty and when it comes to fixing it, they send out two different people. They don’t know what they’re doing and then try... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 8015 Oswego Road, 13090, Liverpool, NY, United States

  • 3156523711

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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4.5

All reviews

(166)

4,005 reviews in the last 12 months

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Rated 5 out of 5 stars

Kirsten was a great help

Kirsten was a great help; she informed us about the products, gave us space to look around, and also checked in with us in a timely manner. As a result, we went home with much more than I expected.

August 18, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Caroline,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Kirsten was able to assist you so effectively. It's great to know that her balance of providing information and giving you space made your shopping experience enjoyable. We hope you love all the items you took home and look forward to welcoming you back in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Furniture update

Jack at Raymer Flanigan outlet was a hard worker very tentative, and helped me along the way. The rep at the main store in clay was easy to work with, patient and very knowledgeable. I need to make adjustments to my order and she stayed right with me answering all the questions until the order was changed.

August 17, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Baritta,

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Jack at our outlet and our representative at the main store in Clay. It's great to know that they were attentive, patient, and knowledgeable, ensuring your order adjustments were handled smoothly. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Great experience

The salesperson, Anthony B, greeted me when I walked in and was excellent at helping me find exactly what I was looking for. The two women at the desk were very nice and friendly. Overall great experience and I saved a lot of money.

August 17, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Barbara,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Anthony B was able to assist you in finding exactly what you were looking for. It's also great to know that our staff made a positive impression with their friendliness. We're delighted that you had a great experience and found value in your purchase. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

John was very helpful.

August 14, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Joseph,

Thank you for taking the time to leave a review! We're delighted to hear that John was able to assist you effectively. If there's anything more we can do to make your experience even better, please let us know. We appreciate your feedback and hope to see you again soon!

Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Jack was very attentive and…

Jack was very attentive and knowledgeable

August 3, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Kimberly,

Thank you so much for your wonderful review! We're thrilled to hear that Jack provided you with attentive and knowledgeable service. We strive to offer the best experience for our customers, and it's great to know that Jack met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good customer service and very capable…

Good customer service and very capable employees

August 12, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Barbara,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a positive experience with our customer service and found our employees to be capable. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Furniture and Mattress Clearance Center Team

Rated 5 out of 5 stars
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Christine,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff friendly and our store clean. Your feedback is greatly appreciated and we look forward to welcoming you back soon.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

jack is the man he did good help us and…

jack is the man he did good help us and saved money on a couch. thanks

August 11, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi RC,

Thank you so much for your fantastic review! We're thrilled to hear that Jack was able to assist you and help you save money on your new couch. We strive to provide excellent service and it's great to know Jack delivered on that promise. Enjoy your new couch and we hope to see you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

good people

good people, great service

August 9, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Doug,

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our service and found our team to be helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back to our store in the future!

Best regards,
The Raymour & Flanigan Furniture and Mattress Clearance Center Team

Rated 5 out of 5 stars

It was very good

It was very good, I just can’t believe that we had to pay over $200 for a delivery fee!!!

August 9, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Carol,

Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that you had a very good experience with us. We understand that delivery fees can be a concern, and we appreciate your feedback on this matter. Your comments help us to continually improve our services. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Very simple as always !

Very simple as always !! Shopping there is a pleasure and money saver.

August 9, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Jeff,

Thank you so much for your wonderful review! We're thrilled to hear that you had a pleasurable and cost-effective shopping experience with us. Your satisfaction is our top priority, and it's great to know we hit the mark for you. We look forward to welcoming you back soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Howlett Hill Fire Department

Kirsten was easy to work with, understood our needs, provided several options. Was present to close the deal.
Doesn't get better.

August 3, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Howlett Hill Fire Department,

Thank you so much for your glowing review! We're thrilled to hear that Kirsten was able to meet your needs and provide you with several options. It's wonderful to know that she made the process smooth and was there to finalize everything. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience.

Best regards,
The Raymour & Flanigan Furniture and Mattress Clearance Center Team

Rated 5 out of 5 stars
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Chad,

Thank you so much for taking the time to share your experience! We're thrilled to hear that John was a pleasure to work with. We strive to provide excellent service to all our customers, and it's wonderful to know that John made your visit a positive one. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesman

The salesman, Donald was great!

August 5, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Waters,

Thank you so much for your wonderful review! We're thrilled to hear that Donald provided you with excellent service. We strive to ensure our team members offer the best experience possible, and it's fantastic to know Donald hit the mark. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Don was low pressure and informative

Don was low pressure and informative. He didn’t hound us for a sale and gave clear information once a purchase was made. I’m extremely happy with the sectional and dining set I purchased.

July 28, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Michael,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Don provided you with a low-pressure and informative shopping experience. It's wonderful to know that you're extremely happy with your new sectional and dining set. We hope they bring you comfort and joy for many years to come. Should you need any further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesperson was very helpful and…

Salesperson was very helpful and patient. Will definitely be back in the future

August 5, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Rhonda,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our salesperson was able to assist you and that you had a positive visit. We look forward to welcoming you back in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman was great

Salesman was great. Offered help and was available for questions but didn’t hover. He was very helpful. Extremely pleasant experience.

August 3, 2024
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Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear Vicki,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesman provided the perfect balance of assistance and space, making your visit both helpful and pleasant. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The Sales associate was very welcoming…

The Sales associate was very welcoming and informative.

July 29, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Ryan,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our sales associate made you feel welcomed and provided you with the information you needed. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Hi Stephanie,

Thank you so much for your wonderful review! We're thrilled to hear that Kiersten provided you with such a great experience. We'll be sure to pass along your kind words to her. If you need any further assistance or have any questions in the future, don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very good service!

July 24, 2024
Raymour & Flanigan - Syracuse Clearance Center logo

Reply from Raymour & Flanigan - Syracuse Clearance Center

Dear AR,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our service. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

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