Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more
Company replied
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See what reviewers are saying
Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more
My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more
Company replied
Extremely disappointed in the store I pay for a $2500 couch with a platinum warranty and when it comes to fixing it, they send out two different people. They don’t know what they’re doing and then try... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
8015 Oswego Road, 13090, Liverpool, NY, United States
- 3156523711
4.5
Excellent
166 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Kierston is a great salesperson
Kierston is a great salesperson. Knowledgeable and friendly.
October 6, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Nan,
Thank you so much for your wonderful review! We're thrilled to hear that Kierston provided you with knowledgeable and friendly service. We strive to offer the best experience for our customers, and it's great to know that Kierston made your visit a positive one. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Janice,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our team helpful and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Was not greeted upon entering
Was not greeted upon entering. Only when we were going to checkout did someone approach before I got to the counter, probably because they saw we wanted to purchase an item.
September 29, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hello Taylor Pratt We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!
My salesgirl was very patient with me…
My salesgirl was very patient with me and I couldn’t reach the button on the side of the sofa and the man that moved all the couches out for me was also very patient with me. I am sure that I drove them crazy but I was treated with upmost respect. I truly had a great experience at your store.Thank you
September 28, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hello Ida Korzelius Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Sales girl was great
Sales girl was great, helped me out with what I needed.
However it’s ridiculous I had to pay delivery on a couch that’s on the same truck as my free delivery mattress. It makes zero sense!
September 27, 2024
Amazing experience
Amazing experience. Covered everything possible. Very pleased with outcome. Thank you Rob!!!!
September 22, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Thank you so much for your review, Karen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Found exactly what I wanted and the…
Found exactly what I wanted and the price was doable!
The service was wonderful.
September 22, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hello Kathryn J Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
The gentleman that assisted us was very…
The gentleman that assisted us was very helpful and friendly.
September 20, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Thank you so much for your review, Kevin! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Andrew was a great salesperson and the…
Andrew was a great salesperson and the prices were terrific.
September 8, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Birgit,
Thank you so much for your wonderful review! We're thrilled to hear that Andrew provided you with excellent service and that you found our prices to be terrific. Your satisfaction is our top priority, and it's always rewarding to know when we've met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Friendly and know
She steered us in the right directions and listened to our interests.
September 7, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear John,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience and that our team member was able to guide you effectively while listening to your interests. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Nancy,
Thank you so much for your five-star review! We're thrilled to hear that you had a positive experience with us. If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear more about it. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Rudy,
Thank you for taking the time to share your feedback and for giving us a 4-star rating. We’re glad to hear that you had a generally positive experience, but we’re sorry to learn that some of our salespeople did not meet your expectations. Your comments are important to us, and we will use them to improve our service. We hope to have the opportunity to serve you better in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Great service
September 1, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Cathy,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Shannah,
Thank you so much for your wonderful review! We're thrilled to hear that you had an easy and fast transaction with us. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
No issues..
August 23, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi John,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Andy was very helpful
Andy was very helpful, patient and knowledgeable. We appreciate the great customer service.
August 22, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Luis,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Andy provided you with helpful, patient, and knowledgeable service. Your kind words and appreciation mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
We looked around
We looked around, found what we wanted. Checked out and loaded into our van. Took only 20 mins total time.
August 20, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear plaroccoaol.com,
Thank you so much for sharing your experience with us! We're thrilled to hear that you found exactly what you were looking for and that the entire process was quick and efficient. Your satisfaction is our top priority, and it's wonderful to know that we could meet your expectations. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Courtney,
Thank you so much for your fantastic review! We're thrilled to hear that you found great value in our furniture and had a positive experience with our associates. Your kind words mean a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Great merchandise at great prices
Great merchandise at great prices. John was our salesman. He was straightforward and down to earth. Answered our questions and gave us recommendations based on our needs. The warehouse staff were also spectacular. They wrapped our furniture to ensure our purchases made it home (1.5 hours away on a rainy day). Great experience again.
August 19, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Elizabeth,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our merchandise to be of great value and that John provided you with straightforward and down-to-earth service. It's wonderful to know that he was able to answer your questions and offer recommendations that suited your needs.
We're also delighted that our warehouse staff went above and beyond to ensure your furniture was well-protected for your journey home. Your kind words and high rating mean a lot to us, and we're grateful for your continued support.
We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Kirsten was very helpful and the…
Kirsten was very helpful and the process was quick and easy!
August 18, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Jonathan,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Kirsten was able to assist you effectively and that you found the process quick and easy. Your feedback is greatly appreciated and will be shared with Kirsten and the team. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
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