Curt was our sales person, friendly, happy and cinched the deal for us with his helpful knowledge. Why pay full price for the same identical sofa when you can get 1/2 off or more with a 'scratch and d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although furniture that we were interested in was SOLD in the clearance center, the salesman did a great job assisting us in purchasing the dining set that we wanted. The experience from beginning to... See more
My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the ri... See more
Company replied
Visited the outlet store today. Lot of employees around. Walked around about 35 40 minutes. Not one asked if they could help. One passed me a few times and wouldn't even look my way. And they would ha... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
8015 Oswego Road, 13090, Liverpool, NY, United States
- 3156523711
4.4
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional
November 16, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Steve,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Jack provided you with excellent service. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center in the future.
Best regards,
The Raymour & Flanigan Team
Anthony was a great help
November 12, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Robert,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Anthony was able to assist you effectively. We strive to provide excellent service, and it's wonderful to know that Anthony met your expectations. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Sandra,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you found our service helpful during your transaction. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
the salesperson Andrew was very helpful
November 9, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Thank you so much for your review, Linda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Syracuse Clearance Center
Thank you so much, Mary, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Our salesperson was very knowledgeable…
Our salesperson was very knowledgeable and there was a good variety to choose from.
November 2, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Melissa,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our knowledgeable salesperson and enjoyed the variety of options available. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Great experience, lots of selection, easy to shop
My family was shopping for a new couch and we were pleased by the wide selection available. We had a great time trying out all the options. Our salesman, Donald Polacci, was excellent. He was the right amount of attentive- available when we had questions and pointing out things we might not have known, but giving us plenty of space. We didn't feel pressured at all (like we've experienced in some other stores), and finally ended up getting a couch that we love and works perfectly for our family.
October 28, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Dear Jessica,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you and your family enjoyed exploring our wide selection of couches and found one that suits your needs perfectly. It's fantastic to know that Donald provided you with the right balance of attentiveness and space, making your shopping experience pleasant and pressure-free. We truly appreciate your kind words and your 5-star rating. We hope your new couch brings comfort and joy to your home for many years to come!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
The service made my experience great!
October 30, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Cassandra,
Thank you so much for your wonderful review! We're thrilled to hear that our service made your experience great. Your satisfaction is our top priority, and it's fantastic to know we hit the mark for you. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Excellent Customer Service
Excellent Customer Service - no pressure and received a great deal!!!
October 28, 2024
i made my purchase on the telephone…
i made my purchase on the telephone with Jack from your outlet store in Syracuse. He made the transaction very easy.
October 17, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Rocco,
Thank you for sharing your positive experience with us! We're thrilled to hear that Jack made your telephone purchase smooth and easy. We strive to provide excellent service, and it's great to know that Jack delivered on that promise. Enjoy your new furniture, and we hope to assist you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
My salesman John was very helpful and…
My salesman John was very helpful and informative during my visit.
October 15, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Nicholas,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that John was able to assist you effectively and provide you with the information you needed. We hope you enjoy your new furniture and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Great Service
Andy was great! Very helpful and did not rush or push me. He offered several suggestions and advice.
October 15, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Sarah,
Thank you so much for your wonderful review! We're thrilled to hear that Andy was able to provide you with helpful suggestions and advice without making you feel rushed or pressured. We strive to offer a comfortable and supportive shopping experience, and it's great to know Andy delivered on that promise. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Andy was fantastic very helpful…
Andy was fantastic very helpful answered all my questions with no pressure. He is a great asset to your company. I will definitely do business with you again.
October 14, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Thank you so much, Beverly, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Found exactly what I was looking for…
Found exactly what I was looking for with a helpful sales associate John
October 8, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Marianne,
Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for and that John was able to assist you. We aim to provide excellent service and it's great to know that John made your shopping experience a positive one. We hope you enjoy your new furniture and look forward to seeing you again soon!
Best regards,
The Raymour & Flanigan Team
Andy did a great job.
October 11, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Thank you so much for your review, Andrea! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great selection of regular and bargain…
Great selection of regular and bargain items. Salespeople are very helpful but give shoppers space and time to choose.
October 7, 2024
John was very helpful
John was very helpful; not pushy at all. We got a great price and are very happy with our purchase.
October 6, 2024
Kiersten Bender was very helpful
Kiersten Bender was very helpful. She helped me find the perfect couch.
October 6, 2024
Kierston is a great salesperson
Kierston is a great salesperson. Knowledgeable and friendly.
October 6, 2024
Reply from Raymour & Flanigan - Syracuse Clearance Center
Hi Nan,
Thank you so much for your wonderful review! We're thrilled to hear that Kierston provided you with knowledgeable and friendly service. We strive to offer the best experience for our customers, and it's great to know that Kierston made your visit a positive one. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.