Raymour & Flanigan - Union Square Reviews 

The Sales Associate Mr. Rey B. was very informative and knowledgeable offering a variety of choices and offered many options to any customers' benefit while endorsing the R&F name brand!

On time, very professional which is why I always order from R & F on Union Square.

They were helpful to the point and friendly.

The Manager that worked with me, Mr. Joshua Cosme, took his time showing me several pieces to pick from. The selection available was good and I ended up with a great piece of furniture. Haven’t received it yet, but thus far I’m happy and satisfied with the entire process.

Dan, our salesman was very helpful and attentive - Thank you, Dan
Elizabeth Hepburn

My sales rep was incredibly kind and helpful. We were so impressed that we decided to buy that day instead of shopping around.

While Maria Garcia was wonderful, I didn't appreciate a call stating that there was going to be a problem with delivery because I live in a 4th floor walk up. Your a furniture company if you don't expect to deliver in these type of buildings then maybe you should let the consumer know. I always take care of people who make deliveries to my apartment. I know the work is hard.

The manager at the store, James Wheeler was very knowledgeable and helpful.

It was really good experience.
Thank you, Rey Benvidez.
I really appreciate for helping.

My mattress looks like some kind of Skislope all of a sudden, and they took my claim. Seriously, followed up, asking for pictures the next day, and granted my claim for a replacement the day after that. I went down and met with a manager, who helped me find a replacement, the delivery went smoothly, they communicated before they arrived, I would have liked a text at seven in the morning and not an email because the time frame I received the day before was 8-10:45. They left the warehouse at 7 and got here early. They were courteous and quick and I am really thrilled with my experience and looking forward to a good nights sleep

Had a problem with two paintings whose background color did not match and the manager Josh and employee Kristen were so nice to obtain an exchange for me. I believe they have the best manager and some of the best employees.

Kojo was extremely helpful, both on the floor and over the phone when we later placed our order

Salesperson was knowledgeable, listened to my interest in what I wanted in selecting a mattress and was professional.

Customer representative was very nice and greeted us as soon as we came in. She was very knowledgeable.

My experience was great and everything that I needed was there. Jose Rosario was my salesman and he made sure that I was comfortable at all times.

Our sales rep was excellent and effective!

After a long delay of 2 years due to covid they are fully fulfilling the warranty and are replacing the loveseat. And were extremely helpful in its selection.

Mr.kojo was very nice and very patient with me he knows well his job and to provide the customer with their needs

Excellent staff that helped us find the right mattresses for us. No pressure sales, just good information to help us make our decision. Would highly recommend the store.