While Maria Garcia was wonderful, I didn't appreciate a call stating that there was going to be a problem with delivery because I live in a 4th floor walk up. Your a furniture company if you don't exp... See more
Company replied
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See what reviewers are saying
My experience was great. I had been to four other furniture stores, but no one had what I wanted. When I explained to the salesman about my small apartment, he showed me a loveseat with a bed inside a... See more
Company replied
My mattress looks like some kind of Skislope all of a sudden, and they took my claim. Seriously, followed up, asking for pictures the next day, and granted my claim for a replacement the day after tha... See more
The Manager that worked with me, Mr. Joshua Cosme, took his time showing me several pieces to pick from. The selection available was good and I ended up with a great piece of furniture. Haven’t rece... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
24 Union Square E, 10003, New York, NY, United States
- 9173862951
4.4
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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thanks was great
July 18, 2022
Reply from Raymour & Flanigan - Union Square
Thank you Aaron Comess for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Excellent service.
November 8, 2021
Reply from Raymour & Flanigan - Union Square
Thank you for taking the time to leave a review, DAVID! We really appreciate you taking the time out to share your experience with us. -Taylor W
Nick was amazingly helpful
Nick was amazingly helpful, so much so, that when we come back in a few weeks, we will make certain that he is there to assist us. He is knowledgeable, patient and kind.
November 8, 2021
Reply from Raymour & Flanigan - Union Square
Thank you for taking the time to leave a review, Norma! We really appreciate you taking the time out to share your experience with us. -Taylor W
Nice Experience
I got good advice, useful information from a friendly and knowledgable sales executive who made buying my sofa a pleasant experience!
November 2, 2021
Reply from Raymour & Flanigan - Union Square
Hi Margaret! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
Reply from Raymour & Flanigan - Union Square
Thank you for taking the time to leave a review, Joel! We really appreciate you taking the time out to share your experience with us. -Taylor W
Nailed It
I was very specific about delivery time; space needs; and budget and Tom was able to meet every element with great suggestions. Even came in a little under budget too. Thank you.
November 1, 2021
Reply from Raymour & Flanigan - Union Square
Thank you for taking the time to leave a review, E.D.! We really appreciate you taking the time out to share your experience with us. -Taylor W
It alway nice to shop in store and also…STELLA
It alway nice to shop in store and also I had the same sale person who I shop with many times Mr Randy Brown alway very nice and polite
June 28, 2021
Reply from Raymour & Flanigan - Union Square
Hi Yvonne! We want to thank you for the kind words! We appreciate you shopping with us! -CE
Quick service
Quick service, except my dining set was out of stock, was told it could be in stock by the end of the month or sometime after that. The customer service was professional and friendly.
June 17, 2021
Reply from Raymour & Flanigan - Union Square
Hello Victoria! It's great to hear you enjoyed shopping for furniture with us. Thank you for furniture shopping with us! -CE
The manager
The manager, I believe his name was Nic. He was very patient and ensure that I was comfortable. He made sure to explained everything to me very clearly. He also helped my son picked out a mattress and frame and gave good suggestions.
June 17, 2021
Reply from Raymour & Flanigan - Union Square
Hi Damaris! Thank you for taking the time to leave us such positive feedback! Thank you for shopping with us! -CE
Reply from Raymour & Flanigan - Union Square
Hello there! It's great to see your experience was excellent! We hope you enjoy your new furniture! -CE
Delivery was on time and box spring was…
Delivery was on time and box spring was wrapped well.
June 8, 2021
Sales associates very helpful
Sales associates very helpful, courteous and took time to answer questions and show us different options. Everyone was very friendly and delivery is super quick. Delivery updates via email is very helpful.
May 22, 2021
Reply from Raymour & Flanigan - Union Square
Hi Margaret! Thanks so much for taking the time to tell us about your experience with Raymour & Flanigan! We look forward to seeing you again in the near future! -CE
Good experience all around
Knowledgeable and helpful staff; No pressure. Randy Brown at Union Square knows his stock (mattresses/beds), but also when to leave customers alone to think/discuss. Store Manager and Customer Service staff helpful once we decided to move forward with purchase. Follow-up regarding Certificate of Insurance and delivery scheduling also well handled.
May 6, 2021
Reply from Raymour & Flanigan - Union Square
Hi there! We are glad to hear your visit to our store was pleasant. Thank you for shopping with us!
Website not helpful to handle…
Website not helpful to handle complicated order. Spent all this time finding stuff to then have to call in and start all over. Phone person was very helpful.
April 19, 2021
Great prices
April 2, 2021
Reply from Raymour & Flanigan - Union Square
Hi Nilsa! We are so glad to see your experience shopping at Raymour & Flanigan was enjoyable! We hope you enjoy your new furniture! -MR
Reply from Raymour & Flanigan - Union Square
Hi Leonard. We are very sorry to hear about this issue with your delivery. We would like to get you in touch with our management team to help resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. Thank you for your patience, we will be in touch as soon as possible. -MR
Randy very helpful!
March 8, 2021
Reply from Raymour & Flanigan - Union Square
Hi Denise! We are happy to see your experience was pleasant! We appreciate you shopping with us! -MR
Reply from Raymour & Flanigan - Union Square
Hi Evelyn! Thanks for your 5-star review! Thank you for furniture shopping with us!
Everything was good
December 16, 2020
Reply from Raymour & Flanigan - Union Square
Hi Mohammed! Thank you for the kind words! We look forward to seeing you again in the near future! -MR
Thanks for all the beautiful furniture!
Mo greeted us when we first came through the door and let us look around by ourselves until we were ready to ask questions. He then was very helpful and we were able to place our order and we will be receiving our order fast and when I am ready. Thanks to the team and Mo E.
August 15, 2020
Unprompted review
Reply from Raymour & Flanigan - Union Square
Hi Patricia! Thanks so much for taking a few minutes to leave us such awesome feedback! Thank you for shopping with us! -MR
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