The sales associate Princess went above and beyond to help us find our outdoor set. Everyone at the store was very friendly and eager to help. It was a great experience.
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See what reviewers are saying
Redeeming the warrenty is a nightmare. Send pics, get an appt days later, tech said will come back, never does, wait again, call again, wait again for appt, now told I need to pay for a replacement? C... See more
JR made the process of choosing a mattress painless. JR explained the pros of each mattress and allowed me to try them out. Thanks JR - I am happy with my purchase.
I want to say I had a wonderful experience today. J..R. was extremely helpful very patients and kind. He get 10's across the board. Thank you so much. I will be back
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
10 West Circle, Green Acres Mall, 11581, Valley Stream, NY, United States
- 5163949640
4.4
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Hands down they are far better than…
Hands down they are far better than other Furniture stores. excellent service & michelle was Best. i will recommend ppl.
January 5, 2025
Unprompted review
Michelle was awesome with service
Michelle was awesome with service, communication on point.she showed us what we ask for & helped us with pending problem. i will recommend everyone.
January 6, 2025
Above and Beyond
Great customer service! Elaine was more than helpful. She and Ms. Virgo exceeded my expectations. They made sure I was completely satisfied. I didn't feel rushed and there were no sales pitch, just complete genuineness.
January 3, 2025
salesman was very helpful
December 4, 2024
Amazing Representative
Abraham was an amazing associate who took his time showing my wife and I all sectionals we would possibly be interested in. He wasn’t pushy at all & helped us make a great decision, thank you!!
December 19, 2024
Great experience
December 16, 2024
Reply from Raymour & Flanigan - Valley Stream
Dear Marie Paul,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great experience at Raymour & Flanigan Furniture and Mattress Store. Your positive feedback and perfect rating mean a lot to our team, and we are delighted to have met your expectations.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Raymour & Flanigan Customer Service Team
Reply from Raymour & Flanigan - Valley Stream
Dear Margaret,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you received great customer service. Our team works hard to ensure every customer feels valued and well taken care of. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Sales associates very knowledgeable and…
Sales associates very knowledgeable and helpful, Manager was very helpful also
November 20, 2024
Reply from Raymour & Flanigan - Valley Stream
Dear Susan,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales associates and manager were able to assist you effectively. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
Great sales person
Great sales person. Germain Minns is one of the most pleasant, helpful and knowledgeable sales-person I have ever met. He is a credit to your company. Mr. Minns is not pushy, but he says the right things in the right manner, at the right time to close the deal. We met Mr. Minns for the first time on Sunday, but we will be back for our other furniture needs as we complete our upgrades. Thank you.
November 11, 2024
Reply from Raymour & Flanigan - Valley Stream
Dear Theophil,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Germain Minns provided you with exceptional service. It's wonderful to know that his approach made your shopping experience pleasant and successful. We look forward to assisting you with your future furniture needs as you continue your upgrades. Thank you for choosing Raymour & Flanigan!
Best regards,
Raymour & Flanigan Team
The sales rep Stacy introduced himself…
The sales rep Stacy introduced himself and allowed me to beowse comfortably and assisted me with finalizing my selection. He was professional and pleasant and knowledgeabke about the item i wanted.
October 27, 2024
Reply from Raymour & Flanigan - Valley Stream
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Abdullah Malik is an excellent…
Abdullah Malik is an excellent salesman. He is very knowledgeable and polite.
October 28, 2024
Reply from Raymour & Flanigan - Valley Stream
Hi Galuge,
Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for and that you're pleased with the quality. We hope to see you again soon!
Best regards,
The Raymour & Flanigan Team
I first went to the store in Carle…
I first went to the store in Carle Place the sales lady was very nice. I asked for a discount since I was a returning customer. She said the best she do is additionally another 5%. So I went to the store in Valley Stream. Talked to Sophia Nation she said I have to ask the store manager, right away $100.00 off. I never usually buy anything on the first day today I did.
September 29, 2024
Reply from Raymour & Flanigan - Valley Stream
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Customer service was great
September 1, 2024
Reply from Raymour & Flanigan - Valley Stream
Dear Demarkel,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The sales agent
The sales agent was extremely helpful. She took time to provide me with information that proved to be useful in helping me to decide on the product that works best for me.
August 19, 2024
Reply from Raymour & Flanigan - Valley Stream
Dear Herman,
Thank you so much for sharing your positive experience with us! We're delighted to hear that our sales agent was able to assist you effectively and provide you with the information you needed to make the best decision. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The sales person was friendly and…
The sales person was friendly and informative. Not pushy and made sure I got exactly what I wanted
August 15, 2024
Reply from Raymour & Flanigan - Valley Stream
Hi Robert,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our salesperson was able to assist you in a friendly and informative manner without being pushy. It's wonderful to know you found exactly what you wanted. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
This is our 2nd major purchase
This is our 2nd major purchase. Their furniture quality is unmatched. Bought a zero gravity sofa and loveseat. Marsha was our sales associate and she was fantastic. The furniture was delivered on time and set up was done quickly and professionally. Highly recommend this furniture chain.
July 27, 2024
Unprompted review
Reply from Raymour & Flanigan - Valley Stream
Dear Jim,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you are enjoying your zero gravity sofa and loveseat. It's fantastic to know that Marsha provided you with excellent service and that our delivery team met your expectations with timely and professional setup. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Valley Stream
Hello Daniel Wilson Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Reply from Raymour & Flanigan - Valley Stream
Thank you so much for your review, Ralph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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