The sales associate Princess went above and beyond to help us find our outdoor set. Everyone at the store was very friendly and eager to help. It was a great experience.
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Ms Elaine White was very patient and allowed me to have some private time to see what I would like to buy athough she stayed close enough to answer questions and concerns and also offer some advice. S... See more
Company replied
This is our 2nd major purchase. Their furniture quality is unmatched. Bought a zero gravity sofa and loveseat. Marsha was our sales associate and she was fantastic. The furniture was delivered on time... See more
Company replied
Redeeming the warrenty is a nightmare. Send pics, get an appt days later, tech said will come back, never does, wait again, call again, wait again for appt, now told I need to pay for a replacement? C... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
10 West Circle, Green Acres Mall, 11581, Valley Stream, NY, United States
- 5163949640
4.4
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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The order was to include a two seat…
The order was to include a two seat armless loveseat for the sectional couch. They delivered to left facing loveseats.
We now have to wait for a new loveseat to be ordered and shipped.
October 10, 2022
Reply from Raymour & Flanigan - Valley Stream
Hi Richard. We are very sorry to hear about this issue with your order. We would like to get you in touch with our management team. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.
Reply from Raymour & Flanigan - Valley Stream
Thank you for your review, Diane! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Attentive Rep
Rep was very helpful and willing to look into any questions I had. Even looked up at comparable items based on what I wanted. She was there for me on multiple days.
August 28, 2022
Reply from Raymour & Flanigan - Valley Stream
Thank you for your review, J! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Jermaine was very attentive to my needs…
Jermaine was very attentive to my needs and my pockets .
August 28, 2022
Reply from Raymour & Flanigan - Valley Stream
Thank you Tanya for your positive review. We're happy to hear your salesman was so helpful with furniture selection!! Enjoy your new furniture. -Jeff V.
I appreciated the professionalism of…
I appreciated the professionalism of Naomie.
I will come back to this store
August 7, 2022
Reply from Raymour & Flanigan - Valley Stream
Thank you gadji for your review. We're happy your sales woman was professional! We look forward to seeing you again. -Jeff V.
Great salesmanship!
July 8, 2022
Reply from Raymour & Flanigan - Valley Stream
Thank you Andrea Holt for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Beautiful experience
Beautiful experience. No pressure and excellent service . We came in for one thing , saw another as guided by our salesperson and purchase was made!
Had viewed pieces on line , then helped based on our needs. Thank you !
July 7, 2022
Reply from Raymour & Flanigan - Valley Stream
Thank you Cobbs for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
From the time that I first made my…
From the time that I first made my order, there was continuous contact about the delivery of that order and I appreciate that. The order arrived and there was still further contact information from the tracking of the order. It is good to know that there was concern on the packages arriving.
January 13, 2022
Reply from Raymour & Flanigan - Valley Stream
Hi DEBORAH! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
The delivery men were very polite
The delivery men were very polite. Handled the furniture with care.
November 8, 2021
Reply from Raymour & Flanigan - Valley Stream
Hi Sylvia! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
Wonderful experience
Wonderful experience. Second time purchasing a mattress with them. Delivery was on time and easy. The delivery men were very friendly and respectful.
October 26, 2021
Reply from Raymour & Flanigan - Valley Stream
Hi Scarlet,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W
We want to thank our sales agent for …
We want to thank our sales agent for his patience and professionalism.
October 23, 2021
Reply from Raymour & Flanigan - Valley Stream
Thank you for taking the time to leave a review, Dumitru! We really appreciate you taking the time out to share your experience with us. -Taylor W
Website information is thorough
Website information is thorough.
Would like to be able to further enlarge pictures.
September 28, 2021
We had a wonderful salesperson named Michelle.
We had a wonderful salesperson named Michelle who was immensely helpful. She was professional in every respect. Pleasure dealing with her.
July 26, 2021
Excellent experience
July 22, 2021
Your telephone customer service…
Your telephone customer service representatives get FIVE STARS and are absolutely phenomenal!!!
Courteous, Professional, Excellent Listeners, Diligent & Proficient!!!!!
Thank you so very much!
Hussein Elsayed & Bright Ahediwa were wonderful. They both went above & beyond the 'call of duty' to assist in making my purchases & in getting financed when my credit cards would not work on the check out app.
July 16, 2021
JOJO Williams & Gerald Arcelin were…
JOJO Williams & Gerald Arcelin were dynamic in resolving the issue I brought to their attention. Their communication skills were up lifting.
July 7, 2021
Reply from Raymour & Flanigan - Valley Stream
Hi there! We are thrilled to hear your visit to our store was pleasant. We hope to see you again soon! -CE
My visit was successful and pleasant.
My visit was successful and pleasant. I have been a long time customer and have always had a pleasant experience and this visit was no different! The person that helped me was very professional, knowledgeable and pleasant. I will be making additional purchases within the next few months.
June 19, 2021
Reply from Raymour & Flanigan - Valley Stream
Hi Mary! Thank you for taking the time to write about your experience! Thank you for furniture shopping with us! -CE
Very friendly and professional staff…
Very friendly and professional staff furnitures are beautiful and their finance rates are reasonable
June 18, 2021
Reply from Raymour & Flanigan - Valley Stream
Hi Carol! Thank you for your positive review! We look forward to seeing you again in the near future! -CE
Reply from Raymour & Flanigan - Valley Stream
Hi Dawn! It's nice to hear your experience was awesome! We hope you're enjoying your new furniture! -CE
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