Raymour & Flanigan - Valley Stream Reviews 

164
TrustScore 4.5 out of 5

4.4

10 West Circle, Green Acres Mall, 11581 Valley Stream, NY, US


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Rated 5 out of 5 stars

The sales associate Princess went above and beyond to help us find our outdoor set. Everyone at the store was very friendly and eager to help. It was a great experience.

Rated 5 out of 5 stars

Ms Elaine White was very patient and allowed me to have some private time to see what I would like to buy athough she stayed close enough to answer questions and concerns and also offer some advice. S... See more

Company replied

Rated 5 out of 5 stars

This is our 2nd major purchase. Their furniture quality is unmatched. Bought a zero gravity sofa and loveseat. Marsha was our sales associate and she was fantastic. The furniture was delivered on time... See more

Company replied

Rated 1 out of 5 stars

Redeeming the warrenty is a nightmare. Send pics, get an appt days later, tech said will come back, never does, wait again, call again, wait again for appt, now told I need to pay for a replacement? C... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 10 West Circle, Green Acres Mall, 11581, Valley Stream, NY, United States

  • 5163949640

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.4

All reviews

(164)

4,094 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice showroom

I was greeted and helped by some helpful employees. I did not find everything I needed but was given some good options.

May 26, 2021
Rated 5 out of 5 stars

Great products !

May 19, 2021
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Reply from Raymour & Flanigan - Valley Stream

Hi Debra! Thank you for your kind review! Thank you for shopping with us! -CE

Rated 5 out of 5 stars

My visit in the store yesterday was…

My visit in the store yesterday was fabulous. Ms James did an excellent job helping me pick up what I was looking for. In general she has good customer’s service skills.

May 12, 2021
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Reply from Raymour & Flanigan - Valley Stream

Hi Carline! We want to thank you for your positive review! Have a great day!

Rated 5 out of 5 stars

We needed to replace our living room…

We needed to replace our living room set due to motor malfunction for the headrest on our sofa. Fortunately we purchased the Platinum Protection. The part is no longer available. We were notified by customer care that we were being credited for the set and could use that toward a new set. We went Sunday to select a new set. We were able to find a set that would ft in our coop.
The set will be delivered this Sat.
Let me add the we were assisted by the General manager Larry. Larry was very helpful during our visit. He made us feel comfortable and not rushed.

May 3, 2021
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Reply from Raymour & Flanigan - Valley Stream

Hi there! Thank you for taking the time to write about your experience shopping with us! Thank you for shopping with us!

Rated 5 out of 5 stars

We received a warm welcome at the…

We received a warm welcome at the entrance of the store from your salesperson, Michael Farrier, a very patient young man, who offered us so many choices, He kept us informed about items we were viewing, I think he went far & beyond to ensure that we were comfortable with the choice we were about to make.He was not pushy or overbearing.He was patient & very courteous,we made an informed decision. An overall, comfortable shopping experience.

April 25, 2021
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Reply from Raymour & Flanigan - Valley Stream

Hi Jestina! Many thanks for taking the time to tell us about your experience with Raymour & Flanigan! We are looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great customer service and…

Great customer service and salesmanship. Thanks Jim Nuegent and Antoinne.

M. Madsen

April 10, 2021
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Reply from Raymour & Flanigan - Valley Stream

Hi Marion! It's great to see you enjoyed your experience. We appreciate you shopping with us!

Rated 4 out of 5 stars

I love going to the valley stream…

I love going to the valley stream location. It's always clean, displays are well put together and the staff are very friendly and professional. But most importantly, Germaine Minns is just exceptional. He's the only associate I purchase with. He's very informative, friendly, professional and just a good guy overall.

March 24, 2021
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Reply from Raymour & Flanigan - Valley Stream

Hello Keshima. Thanks so much for taking the time to share this detailed review with us. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Great Service

Great Service! Will recommend to everyone

March 16, 2021
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Reply from Raymour & Flanigan - Valley Stream

Hi Jose! We are so glad to hear your experience was pleasant! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars
Raymour & Flanigan - Valley Stream logo

Reply from Raymour & Flanigan - Valley Stream

Hi Sandra! It's great to see you enjoyed shopping for furniture with us. We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

SIMPLY THE BEST!!!

Joanne Williams in the Green Acres store in Valley Stream, NY IS SIMPLY THE BEST!!!! Takes her time, gives all the information and makes sure you’re comfortable with your purchase before finalizing!!!

December 20, 2020
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Reply from Raymour & Flanigan - Valley Stream

Hi Leah! Many thanks for reviewing your experience shopping at Raymour & Flanigan! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Good delivery

My delivery went well. I love my new furniture. It was my first time ordering furniture online without going to store, sitting on it and then decide yes or no.

December 16, 2020
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Reply from Raymour & Flanigan - Valley Stream

Hi Pamela! We are pleased to see you enjoyed your experience. Thank you for furniture shopping with us! -MR

Rated 1 out of 5 stars

Changed my delivery date without…

Changed my delivery date without notice, not polite!

December 15, 2020
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Reply from Raymour & Flanigan - Valley Stream

Hi Marrisa. We are very sorry to hear about this issue with your delivery. We would like to get you in touch with our management team to help resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. Thank you for your patience, we will be in touch as soon as possible. -MR

Rated 4 out of 5 stars

Excellent Purchase

December 8, 2020
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Reply from Raymour & Flanigan - Valley Stream

Hello Raymond. It's nice to see your experience was satisfactory. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

I was able to complete my transaction…

I was able to complete my transaction in a timely & safe manner with meaningful help from Mr. M Abdullah. Everything went smoothly.

November 29, 2020
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Reply from Raymour & Flanigan - Valley Stream

Hi Gail! It's great to hear you had an incredible experience with us! We hope you're enjoying your new furniture! -MR

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