The sales associate Princess went above and beyond to help us find our outdoor set. Everyone at the store was very friendly and eager to help. It was a great experience.
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Ms Elaine White was very patient and allowed me to have some private time to see what I would like to buy athough she stayed close enough to answer questions and concerns and also offer some advice. S... See more
Company replied
This is our 2nd major purchase. Their furniture quality is unmatched. Bought a zero gravity sofa and loveseat. Marsha was our sales associate and she was fantastic. The furniture was delivered on time... See more
Company replied
Redeeming the warrenty is a nightmare. Send pics, get an appt days later, tech said will come back, never does, wait again, call again, wait again for appt, now told I need to pay for a replacement? C... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
10 West Circle, Green Acres Mall, 11581, Valley Stream, NY, United States
- 5163949640
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Nice showroom
I was greeted and helped by some helpful employees. I did not find everything I needed but was given some good options.
My visit in the store yesterday was…
My visit in the store yesterday was fabulous. Ms James did an excellent job helping me pick up what I was looking for. In general she has good customer’s service skills.

Reply from Raymour & Flanigan - Valley Stream
We needed to replace our living room…
We needed to replace our living room set due to motor malfunction for the headrest on our sofa. Fortunately we purchased the Platinum Protection. The part is no longer available. We were notified by customer care that we were being credited for the set and could use that toward a new set. We went Sunday to select a new set. We were able to find a set that would ft in our coop.
The set will be delivered this Sat.
Let me add the we were assisted by the General manager Larry. Larry was very helpful during our visit. He made us feel comfortable and not rushed.

Reply from Raymour & Flanigan - Valley Stream
We received a warm welcome at the…
We received a warm welcome at the entrance of the store from your salesperson, Michael Farrier, a very patient young man, who offered us so many choices, He kept us informed about items we were viewing, I think he went far & beyond to ensure that we were comfortable with the choice we were about to make.He was not pushy or overbearing.He was patient & very courteous,we made an informed decision. An overall, comfortable shopping experience.

Reply from Raymour & Flanigan - Valley Stream
Great customer service and…
Great customer service and salesmanship. Thanks Jim Nuegent and Antoinne.
M. Madsen

Reply from Raymour & Flanigan - Valley Stream
Ahmed is the greatest
I love going to the valley stream…
I love going to the valley stream location. It's always clean, displays are well put together and the staff are very friendly and professional. But most importantly, Germaine Minns is just exceptional. He's the only associate I purchase with. He's very informative, friendly, professional and just a good guy overall.

Reply from Raymour & Flanigan - Valley Stream
She was good.

Reply from Raymour & Flanigan - Valley Stream
SIMPLY THE BEST!!!
Joanne Williams in the Green Acres store in Valley Stream, NY IS SIMPLY THE BEST!!!! Takes her time, gives all the information and makes sure you’re comfortable with your purchase before finalizing!!!

Reply from Raymour & Flanigan - Valley Stream
Good delivery
My delivery went well. I love my new furniture. It was my first time ordering furniture online without going to store, sitting on it and then decide yes or no.

Reply from Raymour & Flanigan - Valley Stream
Changed my delivery date without…
Changed my delivery date without notice, not polite!

Reply from Raymour & Flanigan - Valley Stream
Service was good I was pleased
Great customer service
I was able to complete my transaction…
I was able to complete my transaction in a timely & safe manner with meaningful help from Mr. M Abdullah. Everything went smoothly.

Reply from Raymour & Flanigan - Valley Stream
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