Raymour & Flanigan - Watchung Reviews 

134
TrustScore 4.5 out of 5

4.6

1620 US Highway 22, 7069 Watchung, NJ, US


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Rated 5 out of 5 stars

I was shopping for a mattress at the Watchung store and was helped by a young man named Freddy Amaya and he was great! He was very knowledgeable, informative, and patient. He listened very well and... See more

Company replied

Rated 5 out of 5 stars

Appreciate the fact that oth of the sales consultants we worked with were not high pressure salespeople. The fact that the furniture was readily available is a plus but I think that delivery should... See more

Company replied

Rated 1 out of 5 stars

Furniture was delivered dirty and mismatched pillows. Returned the items and my refund took an additional week to be returned because the back office missed a step (or at least that’s what I was told)... See more

Rated 5 out of 5 stars

Super easy purchasing experience. So many models to choose from in your well kept showroom. Your Sales Associate Ray was amazing. Very knowledgeable on recliners and so patient with educating me on th... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1620 US Highway 22, 7069, Watchung, NJ, United States

  • 9086632350

4.6

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.6

All reviews

(134)

4,231 reviews in the last 12 months

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Rated 5 out of 5 stars

The salesperson was helpful and…

The salesperson was helpful and knowledgeable. Delivery was seamless.

June 22, 2025
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Reply from Raymour & Flanigan - Watchung

Hi Cheryl,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our home furnishing consultant and that your delivery went smoothly. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesman had alot of patience and…showed me a loveseat that is a recliner .

The salesman had alot of patience and guided me to picking the perfect loveseat for me. It is one that I would not have known about which has the ability to raise the legs, recline, move the angle of the head and body. It will be wonderful to sit and recline on it when watching television,.

May 8, 2025
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Reply from Raymour & Flanigan - Watchung

Hello Sandra,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that our salesman was able to assist you in finding the perfect loveseat. It sounds like a fantastic choice, especially with its reclining features that will surely enhance your TV watching experience.

We strive to provide our customers with the best service and products, and it's rewarding to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Helpful and patient salesperson

Working with Femi made the process as easy as possible. He worked with our budget and delivery needs, while making me feel like a valued customer.

May 4, 2025
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Reply from Raymour & Flanigan - Watchung

Hello JG,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Femi was able to make the process easy and accommodating for your budget and delivery needs. At Raymour & Flanigan, we strive to ensure every customer feels valued, and it's wonderful to know that Femi delivered on that promise. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent!

We had a wonderful experience in the Watchung store. Ed, our salesperson, was wonderful. He was kind, very knowledgeable, and not pushy at all.

April 26, 2025
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Reply from Raymour & Flanigan - Watchung

Hello LC,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a wonderful visit to our Watchung showroom and that Ed was able to assist you in such a positive way. It's great to know that his kindness and knowledge made your shopping experience enjoyable and pressure-free. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Unexpected kindness

I returned a mattress but never expected the help & support I received from everyone. I have nothing but good to say about R & F

April 25, 2025
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Reply from Raymour & Flanigan - Watchung

Dear Carol,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team was able to provide you with the help and support you needed during your mattress return. At Raymour & Flanigan, we strive to ensure every customer feels valued and supported, and your kind words affirm that we are on the right track.

We truly appreciate your feedback and your 5-star rating. If there is anything else we can do for you, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Quality furniture. Great price.

Jack, my salesman at the Watchung NJ store was very professional, honest and knowledgeable in regards to my recent purchases. Would definitely shop at this store again.

November 15, 2024
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Reply from Raymour & Flanigan - Watchung

Dear E.S., Thank you so much for taking the time to share your positive experience at our Watchung NJ store. We're thrilled to hear that Jack provided you with professional, honest, and knowledgeable service during your recent purchases. Your satisfaction is our top priority, and it's wonderful to know that Jack met your expectations. We look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Cristina B.

Rated 5 out of 5 stars

In-store assistance + Great Delivery Service

Great in-store assistance followed by a quick and efficient delivery. The set-up crew was professional and respectful of our home.

December 1, 2024
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Reply from Raymour & Flanigan - Watchung

Dear Peter,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you received great in-store assistance and that our delivery and set-up crew met your expectations. We strive to provide professional and respectful service, and it's wonderful to know we succeeded. Enjoy your new furniture, and we look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Super easy purchasing experience

Super easy purchasing experience. So many models to choose from in your well kept showroom. Your Sales Associate Ray was amazing. Very knowledgeable on recliners and so patient with educating me on the feature differences. Don’t ever lose him. He is one of a kind.

October 26, 2024
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Reply from Raymour & Flanigan - Watchung

Hi Todd,

Thank you so much for your wonderful review! We're thrilled to hear that you had a super easy purchasing experience and enjoyed our well-kept showroom. It's fantastic to know that Ray provided you with exceptional service and helped you understand the different features of our recliners. We agree, Ray is truly one of a kind, and we're lucky to have him on our team. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I’ve gotten a couple of furniture…

I’ve gotten a couple of furniture pieces from there and I’m always happy with the service!

October 16, 2024
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Reply from Raymour & Flanigan - Watchung

Hi Paula,

Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had positive experiences with our service and that you're happy with the furniture pieces you've chosen. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Easy transaction thank you

Easy transaction thank you

October 16, 2024
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Reply from Raymour & Flanigan - Watchung

Hi Jacob,

Thank you for taking the time to share your positive experience! We're thrilled to hear that your transaction was easy. We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Professionalism with a smile

Professionalism allow me to relax and browse the floor before joining me and assisting me with ultimately purchasing a gratifying bedroom suite. Kudos to Lidi

October 9, 2024
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Reply from Raymour & Flanigan - Watchung

Thank you so much, Kevin, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Ermis and Gene were awesome and…

Ermis and Gene were awesome and straight forward with all information that I requested. Made the whole experience easy.

September 19, 2024
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Reply from Raymour & Flanigan - Watchung

Hello Greg Wiser Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Very knowable and helpful.

Very knowable and helpful.

September 11, 2024
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Reply from Raymour & Flanigan - Watchung

Dear Pasquale,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our team knowledgeable and helpful. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Femi Adedoyin

My salesman, Femi Adedoyin was great. He listened to my needs and showed me a variety of mattresses. He answered all my questions. I never felt pressured to buy.
My 2 delivery men were cordial and my mattress was delivered in a timely manner the next day. They were very efficient and were mindful of my home and furnishings.
I would definitely recommend Raymour and Flanigan.

September 6, 2024
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Reply from Raymour & Flanigan - Watchung

Dear Marie,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Femi provided you with exceptional service and helped you find the perfect mattress without any pressure. It's also great to know that our delivery team was efficient and respectful of your home. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Purchasing a Bed

Our sales associate, Mr Jack Gonzalez was very helpful in evaluating our need for a bed and foundation and advising us on what would be appropriate for us to purchase

August 21, 2024
Raymour & Flanigan - Watchung logo

Reply from Raymour & Flanigan - Watchung

Dear Marvin,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Mr. Jack Gonzalez was able to assist you effectively in finding the perfect bed and foundation. Your kind words and high rating mean a lot to us. We hope you enjoy your new purchase and look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Excellent customer service by Mr…

Excellent customer service by Mr Gonzalez from the minute I walked in the door I was welcomed and waited on throughout my purchase experience.

July 25, 2024
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Reply from Raymour & Flanigan - Watchung

Dear Estredida,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Mr. Gonzalez provided you with excellent customer service from the moment you walked in. It's always our goal to ensure our customers feel welcomed and well taken care of throughout their entire visit. We appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

The place is well maintained and…

The place is well maintained and organized and the staff are very friendly, knowledgeable and helpful to meet our needs.

July 21, 2024
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Reply from Raymour & Flanigan - Watchung

Dear Irwin,

Thank you so much for your wonderful review! We're thrilled to hear that you found our store well-maintained and organized. It's great to know that our staff could assist you effectively and meet your needs. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

He went out of his way to find me what…

He went out of his way to find me what I needed and took me to the spot in the spot store where it was

July 14, 2024
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Reply from Raymour & Flanigan - Watchung

Hi Elizabeth,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team member. It's great to know that he was able to assist you in finding exactly what you needed and guided you to the right spot in the store. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

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