Raymour & Flanigan - Waterford Reviews 

222
TrustScore 5 out of 5

4.8

917 Hartford Turnpike, 6385 Waterford, CT, US


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See what reviewers are saying

Rated 5 out of 5 stars

Sales rep Azza was wonderful explaining the features of the power lift chair and organized delivery the next day. The delivery men were great putting chair together and positioning it Thank you Ra... See more

Rated 5 out of 5 stars

We first visited about a week ago, looking for a nw couch. Lisa Seely was very helpful, making suggestions without being "pushy" as some salespeople are. We returned yesterday and specifically asked... See more

Rated 1 out of 5 stars

I attempted to place an order by phone to the Waterford R&F store, but failed when filling out my requested financial information online. When I clicked on “terms and conditions” to read them l could... See more

Company replied

Rated 5 out of 5 stars

Just everything abt your Company from the minute entering the showroom and being greeted right away by Robin who exceeded our expectations as she was pleasant and personable. She was very knowle... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 917 Hartford Turnpike, 6385, Waterford, CT, United States

  • 8604373684

4.8

Excellent

TrustScore 5 out of 5

222 reviews

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Replied to 2% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(222)

4,197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

We first visited about a week ago, looking for a nw couch. Lisa Seely was very helpful, making suggestions without being "pushy" as some salespeople are. We returned yesterday and specifically asked for Lisa. She helped us make our final decision and completed the sale. It was a pleasure to do business with her.

May 31, 2026
Rated 5 out of 5 stars

Max has helped me before

Max has helped me before, although he's new, he's very knowledgeable, professional, and courteous. I told him what I was looking for, and he showed me many selections all over the store, the store was recently redecorated, so I was impressed. all in all, it was a very good experience. that's why this is my number one place to shop

May 24, 2026
Rated 5 out of 5 stars

Just everything abt your Company from…

Just everything abt your Company from the minute entering the showroom and being greeted right away by Robin who exceeded our expectations as she was pleasant and personable.
She was very knowledgeable about the item that I had in mind and made my purchase less stressful.
She truly is an asset to Raymour and Flanigan.
My experience also at the Customer Care Dept. I can't recall her name, was also very cordial and pleasant, making the checkout process quick and painless.

No room for improvement !

April 23, 2026
Rated 5 out of 5 stars

A Pleasant Experience

What a wonderful shopping experience. Robin was absolutely pleasant to walk thru the showroom with describing the products we were interested in. We had no problem selecting the pieces we had come in searching for after be educated on the various options that were available to us. The feeling of satisfaction we felt after our experience is something we wish on the people in our inner circle who we will recommend visiting Raymour and Flanigan. Thank you Robin.

October 8, 2025
Unprompted review

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