Raymour & Flanigan - Waterford Reviews 

227
TrustScore 4.5 out of 5

4.7

917 Hartford Turnpike, 6385 Waterford, CT, US


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Rated 5 out of 5 stars

Just everything abt your Company from the minute entering the showroom and being greeted right away by Robin who exceeded our expectations as she was pleasant and personable. She was very knowle... See more

Rated 5 out of 5 stars

We first visited about a week ago, looking for a nw couch. Lisa Seely was very helpful, making suggestions without being "pushy" as some salespeople are. We returned yesterday and specifically asked... See more

Rated 5 out of 5 stars

Azza was so knowledgeable and so pleasant to deal with. She listened and under what we wanted and she helped us find exactly what we wanted.

Rated 1 out of 5 stars

I attempted to place an order by phone to the Waterford R&F store, but failed when filling out my requested financial information online. When I clicked on “terms and conditions” to read them l could... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 917 Hartford Turnpike, 6385, Waterford, CT, United States

  • 8604373684

4.7

Excellent

TrustScore 4.5 out of 5

227 reviews

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4.7

All reviews

(227)

3,927 reviews in the last 12 months

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Rated 4 out of 5 stars

good service

The salesman kept showing different possibilities until he hit exactly what I wanted.

July 2, 2022
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Reply from Raymour & Flanigan - Waterford

Thank you David Blodgett for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 3 out of 5 stars

Love our furniture

We love all of the furniture we recently purchased from Raymour & Flanagan. Our consultant, Gaye Whitham, assisted us in choosing and coordinating our new furniture.

October 23, 2021
Rated 5 out of 5 stars

Great product

Great product, prices, communication and delivery. Will buy from them again!

October 19, 2021
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Reply from Raymour & Flanigan - Waterford

Hi Linda,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 2 out of 5 stars

Delivery takes way too long

Delivery takes way too long, it has been 10 days already and you still don’t even have estimated delivery time. I will not order anything ever again

September 20, 2021
Rated 5 out of 5 stars

Raymour & Flanigan's salesperson Paul Jensen

We visited your Waterford, CT store and, again our salesman was Paul Jensen. Always extremely knowledgeable and helpfull. Everything went smoothly and delivery also. Very pleasant to deal with Raymour & Flanigan.

September 15, 2021
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Reply from Raymour & Flanigan - Waterford

Hello Loretta! Many thanks for taking the time to write about your experience with us! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Azza is so kind

Azza is so kind. I came to try a mattress that a family member has. She was sweet. I told her I knew what I wanted and would be back at the end of the week. I came back and purchased a bed and mattress from her. We were expecting a hurricane that weekend so I asked if they could hold off on the delivery until the following weekend. And she set it up without any worries. I will go back to purchase a tv stand with my GC that comes with the mattress purchase, once it arrives!

August 25, 2021
Rated 5 out of 5 stars

Bed frames

Moe was helpful-he showed me all the bed frames that could be a platform bed and a conventional box spring frame.

Johnny

July 7, 2021
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Reply from Raymour & Flanigan - Waterford

Hello Johnny! It's nice to see you enjoyed your experience. We hope you enjoy your new furniture! -CE

Rated 5 out of 5 stars

5 stars!!!!!

Only complaint is I wish there was more communication and tracking to see where the delivery was and when it would arrive. Other than that 5 stars to the sales people and everyone else I spoke to and the delivery team also gets 5 stars. My granddaughter loves the mattress and my grandson likes the lower box spring because he no longer needs rails! Thank-you Raymour and Flannigan team, I will definitely make all of my furniture purchases with you!!!

July 7, 2021
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Reply from Raymour & Flanigan - Waterford

Hello there! Many thanks for taking the time to leave us such a terrific review! We are looking forward to seeing you again soon! -CE

Rated 5 out of 5 stars

The salesperson was very helpful

The salesperson was very helpful. The sales transaction went
Smoothly and without a long wait. And there will not be a long
Wait for delivery.. a very positive and enjoyable shopping experience!

July 5, 2021
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Reply from Raymour & Flanigan - Waterford

Hi Gerry! It's great to see you enjoyed your experience shopping with us. Have a great day! -CE

Rated 5 out of 5 stars

Online order of coffee table

The online order process and the delivery and set-up went with easy and on time., and the delivery staff was very courteous.

July 1, 2021
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Reply from Raymour & Flanigan - Waterford

Hi there! Thank you for reviewing your experience at Raymour & Flanigan! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

Great purchase experience

I was looking for a low profile mattress base and found some online. I called several and Raymour & Flanagan was the Best Buy and would also remove my old box spring included with the delivery fee. I chose them also since I have purchased furniture there before and have been satisfied with there service. The person I spoke to was pleasant, helpful and easy to understand. It was an excellent experience.

May 21, 2021
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Reply from Raymour & Flanigan - Waterford

Hi Irene! Many thanks for taking the time to leave us such a detailed review about your shopping experience! Thank you for shopping with us! -CE

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Waterford

Hi Deborah! Thanks for your kind review! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Sales associate was professional and…

Sales associate was professional and knew inventory well. Was able to answer questions and made our experience pleasant. Here attire was classy!!

April 25, 2021
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Reply from Raymour & Flanigan - Waterford

Hello Debbie! Many thanks for your kind review! Thank you for furniture shopping with us!

Rated 5 out of 5 stars

Stopped in Raymour and Flanigan last…

Stopped in Raymour and Flanigan last night. Was looking for a bedroom set for my daughter. Azza was amazing. She not only made sure we got the right bedroom set for my daughter. She went the extra mile calling the bank to get my credit line increased. I will deff be back soon. Thank you Azza

April 1, 2021
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Reply from Raymour & Flanigan - Waterford

Hi Travis! Many thanks for taking the time to leave us such terrific feedback! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Our salesmen was very helpful and…

Our salesmen was very helpful and pleasant to talk to he helped us find the right bed we were looking for he showed us many models and was not pushy at all great experience

March 30, 2021
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Reply from Raymour & Flanigan - Waterford

Hi Jesse! It's great to see you had a fabulous experience! Thank you for furniture shopping with us! -MR

Rated 4 out of 5 stars

My last experience at Raymor and Flanagan

The crew were helpful and nice and the sales person was kind . He showed us the furniture and answered all our questions . They worked with us on the finance . The furniture is classy and beautiful . The delivery time is reasonable .

March 24, 2021
Rated 5 out of 5 stars

The associates who helped us with…

The associates who helped us with purchasing of our mattress and frame where very knowledgeable about the product and didn’t feel pressured on buying items very happy with my purchase and received it next day thank you again

March 23, 2021
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Reply from Raymour & Flanigan - Waterford

Hi Michael! Thank you for taking a few minutes to leave us such fantastic feedback! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Great service

Great service. Easy transaction.

March 9, 2021
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Reply from Raymour & Flanigan - Waterford

Hi Donald! Thank you for telling us about your experience. We hope you're enjoying your new furniture!

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