Greeted upon entry to store by a friendly salesperson. Needed a new mattress. Went right to department. Showed a few mattresses. Not what I wanted. Ask specific questions and took me to the right ma... See more
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Knowledgeable salesman. Seemed sincere. I received 30% discount (sale). However, the very next day, I see there is a 40% sale ! Why didn’t salesman tell me as I would have waited 1 day to get... See more
Greeted by the store manager, then explained that an order placed earlier this year, which would take up to six months to deliver, due to the Covid was cancelled. Now my need to reapply for a new orde... See more
Company replied
Upon Arrival I was Greeted by SAM I AM SAMEH I explained what type of mattress I was thinking about Sam escorted me to that area and proceeded to show me and have me try various mattresses and answ... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
53 Spring Street, 18702, Wilkes-Barre, PA, United States
- 5708221578
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Great sales staff
Lisa was so helpful in helping us with…
Lisa was so helpful in helping us with purchasing 2 recliners.
Great sales person
No high pressure sale and very knowledgeable sales associate. I liked the different pricing options that were available that fit our budget.
John Burke
John Burke; Salesman. Very helpful. I am handicapped with a walker and he made sure my daughter & I had every bit of info at the store we needed. We are very happy with the sale and will return to replace our old Love Seat when ready. My current Living Room set from Raymour was 20 years old.
Stephanie was awesome
Stephanie was awesome. She listened to what I needed and found me the perfect chair.
Salesman was pleasant and very…
Salesman was pleasant and very knowledgeable. He knew exactly what we wanted. We certainly would recommend your services to our friends and family.

Reply from Raymour & Flanigan - Wilkes Barre

Reply from Raymour & Flanigan - Wilkes Barre
Bob was our salesman and he was…
Bob was our salesman and he was wonderful. Professional and not pushy. Pleasure dealing with him

Reply from Raymour & Flanigan - Wilkes Barre
My coworker Michael bought furniture…
My coworker Michael bought furniture and Mr Burke was such great help and service was great. Thank you

Reply from Raymour & Flanigan - Wilkes Barre
GREAT BUYING EXPERIENCE
SALESMAN WAS WELL INFORMED. KNEW WHAT I NEEDED AND GUIDED ME TO THE RIGHT ITEM. VERY NICE TO DEAL WITH THRU THE ENTIRE PROCESS. FROM THE TIME I WALKED IN THE DOOR TILL THE TIME I LEFT A GREAT EXPERIENCE,

Reply from Raymour & Flanigan - Wilkes Barre
Restart a Cancelled Order
Greeted by the store manager, then explained that an order placed earlier this year, which would take up to six months to deliver, due to the Covid was cancelled. Now my need to reapply for a new order for personal reasons, everything was quickly put back into motion with a new order for a dining room set. Now this new order is being delivered within a 2 to 3 day timeframe... Great experience! Good team follow-up by the R&F team!

Reply from Raymour & Flanigan - Wilkes Barre
John Burke was very helpful
John Burke was very helpful. I went in thinking they would not have what I wanted, in less than forty five minutes, I had everything I needed.

Reply from Raymour & Flanigan - Wilkes Barre
Stephanie Davis made the experience fun…
Stephanie Davis made the experience fun and so meaningful. I was looking for furniture for my brand new house, she took time to look at pictures and really listened to what I was looking for. She did an amazing job!

Reply from Raymour & Flanigan - Wilkes Barre
Michele was the best
Michele was the best! As we came in the showroom Michele introduced her self and asked where she can direct us. She said she would check on us. No sales pitch or pressure. I feel she is a great asset to your company.

Reply from Raymour & Flanigan - Wilkes Barre

Reply from Raymour & Flanigan - Wilkes Barre
Top Notch Customer Service and available choices
I always have a pleasant experience at R & F. I deal with Lisa Stevenson. She always calls to let me know when there’s a good sale on. She knows my style so well I think she could decorate my whole house with minimal input from me. And she guides me through the buying process but never pushes me. And she always comes up with ways to repurpose a piece of furniture to suit my needs. She knows the inventory really well so is always able to recommend pieces to suit my needs. So all in all a very pleasant and productive experience.

Reply from Raymour & Flanigan - Wilkes Barre
This is our third time back for another…
This is our third time back for another purchase! We were lucky enough to get our favorite salesperson Kerry B. She seems to know exactly what we want as we picked the first recliner she showed us, We did not plan on purchasing one that day! lol. We trust her and we never feel pressure. That last sentence is what everyone is looking for. No pressure

Reply from Raymour & Flanigan - Wilkes Barre
Sales associate
Sales associate, Sam I Am, went over and beyond to help my husband and I with the purchase of a lift recliner. My husband had trouble walking, and Sam immediately suggested a wheelchair to assist him.
He was very accommodating in allowing my husband to test the recliner out.
It was a very genuine experience!

Reply from Raymour & Flanigan - Wilkes Barre
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