Raymour & Flanigan - Wilkes Barre Reviews 

167
TrustScore 5 out of 5

4.9

53 Spring Street, 18702 Wilkes-Barre, PA, US


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Rated 5 out of 5 stars

Upon Arrival I was Greeted by SAM I AM SAMEH I explained what type of mattress I was thinking about Sam escorted me to that area and proceeded to show me and have me try various mattresses and answ... See more

Rated 5 out of 5 stars

Greeted by the store manager, then explained that an order placed earlier this year, which would take up to six months to deliver, due to the Covid was cancelled. Now my need to reapply for a new orde... See more

Company replied

Rated 5 out of 5 stars

Lisa waited on us. Really was excellent ( VERY KNOWEDGEABLE) (VERY PLEASANT) COULD NOT ASK FOR ANY ONE BETTER TO WAIT ON US.

Rated 1 out of 5 stars

The furniture is amazing. Our issue is we realized we needed new pictures now that we have new furniture. All the pictures were on sale except for the ones we wanted. They are over 500.00 and when I a... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 53 Spring Street, 18702, Wilkes-Barre, PA, United States

  • 5708221578

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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4.9

All reviews

(167)

4,028 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience again!

Everything, from the minute we walked in until we left, we were treated great by everyone we came in contact with. Very friendly staff!
Kellie Roth was very patient with me especially since it took a long time for me to decide on the recliner life chair I wanted. She was a delight. Very knowledgeable and friendly. We would recommend Raymour and Flanagan to anyone!

June 12, 2026
Rated 5 out of 5 stars

SAM I AM SAMEH Great Salesman

Upon Arrival I was Greeted by SAM I AM SAMEH
I explained what type of mattress I was thinking about
Sam escorted me to that area and proceeded to show me and have me try various mattresses and answered ALL of My Questions The Mattress that I chose was different from my initial thought process BUT IS PERFECT Thanks To Sam Well Done!!!!!!

May 24, 2026
Rated 5 out of 5 stars

Kerry was very kind and helpful

Kerry was very kind and helpful. She gave me more information about a mattress I saw on the website. I ended up purchasing the mattress package. The Wilkes Barre store is great.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customer!!

Stephanie Davis helped me and she went above and beyond to help me make good choices. She was knowledgeable and understood what I wanted and was honest about it. I appreciate all she did for me and will recommend Stephanie and Raymour and Flanigan to anyone who is in need of quality furniture.

April 13, 2026
Rated 5 out of 5 stars

Jose Perez was wonderful

Jose Perez was wonderful. He was very attentive, informative and nice as could be. I was in the store for about 2 1/2 hours and he was so patient and calm.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Lisa Stevenson

My sister and I went shopping at Raymour & Flanigan for our grandmother, and we had such a great experience. Our sales associate, Lisa Stevenson, was incredibly helpful. She was compassionate, understanding, and so patient with my gram.
My grandmother can be a bit stubborn at times, but Lisa handled everything with kindness and professionalism. She worked closely with her and made her feel comfortable, to the point that my sister and I were able to just walk around the store while they figured everything out.
Overall, we couldn’t have asked for a better saleswoman. Thank you, Lisa, for making this such a positive experience for our family.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone at the store was amazing .

Everyone at the store was amazing .. My sales rep Lisa Stevenson knew exactly what I wanted and helped me stay within my budget .. her supervisor was super friendly and very helpful when asked questions.. everyone was smiling and super attentive

July 28, 2025
Raymour & Flanigan - Wilkes Barre logo

Reply from Raymour & Flanigan - Wilkes Barre

Hello Kimberle,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Lisa and the rest of our team were able to assist you in finding exactly what you needed while staying within your budget. It's great to know that you felt welcomed and supported by everyone at our showroom. Your kind words and perfect rating mean a lot to us, and we look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful and delightful

Very helpful and delightful! Everyone is always so welcoming and eager to help. If they don’t know the answer they go above and beyond to make sure you are satisfied and receiving the help and support you need.

July 25, 2025
Raymour & Flanigan - Wilkes Barre logo

Reply from Raymour & Flanigan - Wilkes Barre

Hello Shawanda,

Thank you for your great review! We're happy to hear that you had a good experience with us. Our team works hard to be friendly and helpful, and it's wonderful to know that their efforts made a difference during your visit. We really appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please let us know.

Best regards,
The Raymour & Flanigan Team

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