Greeted upon entry to store by a friendly salesperson. Needed a new mattress. Went right to department. Showed a few mattresses. Not what I wanted. Ask specific questions and took me to the right ma... See more
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Knowledgeable salesman. Seemed sincere. I received 30% discount (sale). However, the very next day, I see there is a 40% sale ! Why didn’t salesman tell me as I would have waited 1 day to get... See more
Greeted by the store manager, then explained that an order placed earlier this year, which would take up to six months to deliver, due to the Covid was cancelled. Now my need to reapply for a new orde... See more
Company replied
Upon Arrival I was Greeted by SAM I AM SAMEH I explained what type of mattress I was thinking about Sam escorted me to that area and proceeded to show me and have me try various mattresses and answ... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
53 Spring Street, 18702, Wilkes-Barre, PA, United States
- 5708221578
4.9
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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August 31, 2025
Everyone at the store was amazing .
Everyone at the store was amazing .. My sales rep Lisa Stevenson knew exactly what I wanted and helped me stay within my budget .. her supervisor was super friendly and very helpful when asked questions.. everyone was smiling and super attentive
July 28, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Kimberle,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Lisa and the rest of our team were able to assist you in finding exactly what you needed while staying within your budget. It's great to know that you felt welcomed and supported by everyone at our showroom. Your kind words and perfect rating mean a lot to us, and we look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
Very helpful and delightful
Very helpful and delightful! Everyone is always so welcoming and eager to help. If they don’t know the answer they go above and beyond to make sure you are satisfied and receiving the help and support you need.
July 25, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Shawanda,
Thank you for your great review! We're happy to hear that you had a good experience with us. Our team works hard to be friendly and helpful, and it's wonderful to know that their efforts made a difference during your visit. We really appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please let us know.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Wilkes Barre
Hello Andrea,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience with our salesman and that he was able to assist you in finding the perfect purchase. Listening to our customers and providing excellent service is something we strive for every day, and it's great to know we hit the mark with you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Great selection of furniture
I always come back to Raymour for my furniture purchases. They have a great style and selection of all pieces. And I always trust my sales consultant, Kerry Burke in the Wilkes-Barre PA location, so I make sure to go back to her time and time again!
July 13, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Wendy,
Thank you so much for your wonderful review! We're thrilled to hear that you always choose us for your furniture needs and that you appreciate our style and selection. It's fantastic to know that Kerry at our Wilkes-Barre location has earned your trust and continues to provide you with excellent service. We truly value your loyalty and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Wilkes Barre
Hello Joe,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your delivery was on time and that our delivery team provided courteous service. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Wilkes Barre
Hello DCS,
Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience with our associates and that you enjoyed our selection of furniture. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service and quality products. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
The salesman was very helpful and…
The salesman was very helpful and patient. It took me several trips to the store for me to make a final decision on the mattress I wanted. He was patient and answered all my questions
June 20, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Dear Linda Cholewa,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salesman was able to assist you patiently and effectively during your visits. It's wonderful to know that he could answer all your questions and help you find the perfect mattress. Your satisfaction is our top priority, and your kind words mean a lot to us.
Best regards,
The Raymour & Flanigan Team
Did not feel pressured during my…
Did not feel pressured during my shopping time in the store. It was a relaxed experience. Kelly was very helpful.
May 25, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Susan,
Thank you for sharing your experience with us! We're happy to hear that you had a relaxed shopping experience at our store and that Kelly was able to help you well. Our team works hard to create a comfortable environment for all our customers, and it’s great to know we did that during your visit.
If you have any questions or need help in the future, please feel free to reach out. We look forward to seeing you again at Raymour & Flanigan soon!
Best,
The Raymour & Flanigan Team
Good Experience
Sam was very helpful, friendly and patient. He worked with us until we found the exact combination we wanted and helped us figure out a good price and delivery options.
May 18, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello VR,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sam was able to assist you in finding the perfect combination for your home. Providing friendly and patient service is something we strive for, and it's wonderful to know that Sam delivered on that promise. We're also glad that he could help you with pricing and delivery options to suit your needs.
Your feedback is incredibly valuable to us, and we appreciate your kind words and the 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Wilkes Barre
Hello Jane Lynn,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Jose was able to provide you with friendly and helpful service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Why I would go back to R & F.
The sales associate was very helpful after I explained what we were looking for in a lounge chair. The sale price was excellent. That's really what made me decide to buy a matching pair.
May 4, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Dear Glenda Chapin,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that our sales associate was able to assist you in finding the perfect lounge chairs. It's great to know that the sale price met your expectations and helped you decide on a matching pair.
We hope you enjoy your new lounge chairs and look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Kelly my salesperson provided…
Kelly my salesperson provided exceptional service. She understood what I was looking for and I ended up purchasing.
April 27, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Dear Susan,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Kelly provided you with exceptional service and helped you find exactly what you were looking for. Your satisfaction is our top priority, and it’s great to know that you had a positive experience at Raymour & Flanigan.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!
Warm regards,
The Raymour & Flanigan Team
The sales representative Stephanie and…
The sales representative Stephanie and the entire team at Raymour Flanigan have been meeting my needs for almost 10 years. Excellent service always.
April 26, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Bee,
Thank you so much for your kind words and for being a loyal customer for almost a decade! We're thrilled to hear that Stephanie and our team have consistently met your needs and provided excellent service. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best experience possible. We look forward to serving you for many more years to come.
Best regards,
The Raymour & Flanigan Team
Kelly and Lisa were very helpful and…
Kelly and Lisa were very helpful and knowledgable.
April 24, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Kathleen,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Kelly and Lisa were able to assist you effectively and that you found them both helpful and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Warm regards,
The Raymour & Flanigan Team
This is the Raymour & Flanigan store to visit, even if you may live closer to another one!!
I felt the need to write this review to tell everyone that I have been to other furniture stores…even OTHER Raymour & Flanigan stores. However, my entire experience with this particular store is nothing short of AMAZING!
Kelly was extremely knowledgeable and the rest of the staff was very kind and helpful. They were never pushy, which is a huge deal for me, especially for making larger purchases such as furniture.
Kelly was extremely professional yet friendly (in a few minutes of chatting, it seemed as if I knew her for years…and it wasn’t “fake”) and completely understood my style…and EXACTLY what I would like.
I am the type that always “second-guess” anything I do, especially larger purchases like this. But, this was seriously the first time I really felt “peaceful”…no questioning the purchases whatsoever!!
I bought great-quality furniture at the best price, hands-down!!
I love this R&F store! It is worth the trip, and will be coming back in a few months to buy more pieces!
I truly am so impressed with Kelly and the entire team at this store!
April 5, 2025
Unprompted review
Reply from Raymour & Flanigan - Wilkes Barre
Dear Beth,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your visit to our store was nothing short of amazing. It's fantastic to know that Kelly and the rest of our team were able to provide you with the knowledgeable, kind, and pressure-free service you deserve.
We are delighted that you felt at ease and confident with your purchase, and it's great to hear that Kelly's professionalism and understanding of your style made such a positive impact. Your satisfaction with the quality and pricing of our furniture is exactly what we strive for.
We truly appreciate your kind words and are excited to welcome you back in a few months for more pieces. Thank you for choosing Raymour & Flanigan, and for being such a valued customer
Warm regards,
The Raymour & Flanigan Team
Beautiful store and great experience.
Bill Williams was attentive but not overbearing. He was helpful and found the recliners we were looking for. He brought to our attention a sofa that met our description and we bought that too. Finally, it was just a pleasure walking through your store. Beautifully displayed merchandise!
April 1, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Barb,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Bill Williams provided you with attentive and helpful service without being overbearing. It's fantastic that he was able to assist you in finding the perfect recliners and even a sofa that met your needs.
We're also delighted that you enjoyed walking through our store and appreciated the way our merchandise is displayed. Creating a pleasant shopping experience for our customers is something we strive for, and your kind words affirm our efforts.
If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Top notch sales person
Very easy to deal with and very knowledgeable of products and sales that were going on at the current time
March 22, 2025
Reply from Raymour & Flanigan - Wilkes Barre
Hello Stephen,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team easy to deal with and knowledgeable about our products and current sales. Providing excellent service and ensuring our customers have a seamless shopping experience is our top priority, and your feedback reassures us that we're on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Wilkes Barre
Hello Eric,
Thank you so much for your wonderful review! We are thrilled to hear that you found our team helpful and knowledgeable during your visit. Your feedback is incredibly valuable to us and motivates us to continue providing excellent service. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in Wilkes-Barre soon.
Best regards,
The Raymour & Flanigan Team
Very helpful and friendly .
February 16, 2025
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