Raymour & Flanigan - Wilmington Outlet Reviews 

253
TrustScore 4.5 out of 5

4.6

1400 Rocky Run Parkway, 19803 Wilmington, DE, US


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Rated 2 out of 5 stars

The sales reps was very helpful in helping us confirm our order and uodating our delivery date. However, the workmanship on the product is terrible. The headboard was apparently split before shipping... See more

Rated 5 out of 5 stars

The salesman was very polite, helpful, and thorough. He found what we wanted immediately, both in store and by online order. He saved us money and helped us through delivery issues.

Rated 5 out of 5 stars

The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... See more

Company replied

Rated 5 out of 5 stars

Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1400 Rocky Run Parkway, 19803, Wilmington, DE, United States

  • 3024785110

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

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4.6

All reviews

(253)

4,005 reviews in the last 12 months

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Rated 5 out of 5 stars
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your kind review! It's great to hear that your sales person did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

sales person was very good at his job

sales person was very good at his job. When I'am ready to purchase another item, I will ask for him

July 14, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Michael for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Palmer was great to work with

Palmer was great to work with. Knowledgeable but not pushy.

July 11, 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for taking the time to leave a review, RAC! We're happy to hear that your sales associate was knowledgeable and gave you space to shop comfortably!! Enjoy your new furniture.

Rated 5 out of 5 stars

Matt! Thank You

Greeted within one minute, provided detail on product I was looking for, was not pushy. Explained delivery and haul away well. In and out in 30 min! Thanks for the great service. Matt was awesome! He valued my time and money.

July 10, 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your review! It's great to hear that your sales person, Matt, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Gayle for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Sales rep was very knowledgeable about…

Sales rep was very knowledgeable about mattresses. She showed me several makes and advertised me to test them before making a decision. She was also very professional. Made the experience less stressful.

July 8, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Teresa for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 5 out of 5 stars

Super Service

Sales person, wish I could remember his name, was very attentive, pleasant and helpful.

July 6, 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much, Jesse, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Palmer was amazing with the whole…

Palmer was amazing with the whole buying process. Completely professional and amazing.

July 5, 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your kind review! It's great to hear that your sales person, Palmer, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Attentiveness myCustomer service great

Customer service great

July 4, 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much, Betty, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Variety, with fair pricing

Met with Chrisy, no pressure from her as we were just looking. Found more that we were looking for. Told her we wanted to take measurements home to confirm fit. Came back at the end of the day and got with Chrisy and actually took some wall art with us. Delivery in 4 days, looking forward to arrival. Smooth process start to finish. Not the 1st time we bought here. We bought new living room tables not to long ago. Nice Store, nice selection, fair pricing and friendly service.

June 26, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review, Ronald! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 5 out of 5 stars

The Ladies working there were very…

The Ladies working there were very pleasant and Helpful I like a place where they look at for you with concern and Help make you want too make them a well place to help decorate and build a nice looking Home thanks Christy and both the ladies at your service desk Tuesday afternoon 6/27/23

June 27, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your kind review, Terri! It's great to hear that our staff did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Palmer was so helpful

Palmer was so helpful - literally moved around pieces to help me visualize what would go together and had tons of great suggestions. Will return when I need something else!

June 25, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you so much for your kind review, Jena! It's great to hear that your sales person, Palmer, did an exceptional job!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Matt was excellent…

Matt was excellent and a great salesman. He was knowledgeable, helpful, but not pushy. He was a major part of why I made this purchase at your store.

June 21, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review Stuart! We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

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