Raymour & Flanigan - Wilmington Outlet Reviews 

253
TrustScore 4.5 out of 5

4.6

1400 Rocky Run Parkway, 19803 Wilmington, DE, US


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Rated 5 out of 5 stars

Robert Respes is my sales person. He is very patient, took his time with me and listened to what I was trying to achieve. I also liked how he gave me time to be okay with my purchase and go over the... See more

Rated 5 out of 5 stars

The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... See more

Company replied

Rated 5 out of 5 stars

Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... See more

Company replied

Rated 5 out of 5 stars

I am a very particular shopper….I really do not like to be hounded, followed, or “sold”. I made that clear (and probably a bit rude) when I walked in and was approached by Matt. I did see him keeping... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1400 Rocky Run Parkway, 19803, Wilmington, DE, United States

  • 3024785110

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

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4.6

All reviews

(253)

4,005 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and very eager…

Great customer service and very eager to assist us with our purchase, as well as very knowledgeable.

June 10, 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your review! We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

Rated 5 out of 5 stars

Helpful and attentive sales person

I shopped for my sister who just had bypass surgery. She needed a QUICK delivery of a recliner. The saleswoman Chris was lovely and made every effort to make it happen. I was there at 7 pm and done by 8! The sale was completed and arrangements were made for for delivery today! I'm so grateful that this was accomplished,! (Linette's sister...Diana)

June 10, 2023
Rated 3 out of 5 stars

Took to long to complete sale

Took to long to complete sale. Unable to get credit for my daughter

June 5, 2023
Raymour & Flanigan - Wilmington Outlet logo

Reply from Raymour & Flanigan - Wilmington Outlet

Hi Carole. We are so sorry for the experience you have had with us. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with the phone number associated to your account. Be sure to include a brief description of this issue. Thank you!

Rated 5 out of 5 stars

Informative personnel

The customer service was great. The person who helped us showed us a few beds based on our sleep habits which was very important. We also did some research. The sales person was not a pushy. We were provided good information about our purchase. We had looked at a couple other places but decided to came back here. Mo was great to work with on this sale!

May 30, 2023
Rated 5 out of 5 stars

Excellent

Chris Hamilton, or sales lady was excellent. Very helpful, yet not pushy. The manager also greeted us at the door which was nice & the selection of affordable furniture was very good!

May 30, 2023
Rated 5 out of 5 stars

The experience was wonderful and the…

The experience was wonderful and the associate took the time not just to show us furniture but to also explain every single option. This was done with patience without rushing us through any sales. Thank you for a great shopping experience!!

May 23, 2023
Rated 5 out of 5 stars

Matt

Matt, the salesman was wonderful in helping me locate the couch that I wanted. The whole experience was so easy and he took the time to explain the warranty. I will be going back for other furniture and would highly recommend to my family and friends

May 24, 2023
Rated 5 out of 5 stars

Great experience

Mo, my salesperson, listened to me and showed me what I wanted to see. No hard sell. Answered all my questions in a professional yet friendly manner.

May 21, 2023
Rated 5 out of 5 stars

Excellent service!

Our experience was wonderful because we loved that your staff wasn’t hovering around us as we looked around the store, as a matter of fact when we needed help with choosing floor staff were not far away to help but not crowding us, the front door greeting was warm and inviting, our questions were answered, it was an overall great experience. Customers service person was also very helpful. We will most definitely come back!

May 17, 2023
Rated 5 out of 5 stars

Chris Hamilton is fantastic to work…

Chris Hamilton is fantastic to work with. Knowledgeable, no pressure, friendly and listens to your needs. I had a great experience at Raymour because of her assistance. Thank you Chris, you’ll see us in the next year exploring a living room set!

May 7, 2023

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