Robert Respes is my sales person. He is very patient, took his time with me and listened to what I was trying to achieve. I also liked how he gave me time to be okay with my purchase and go over the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... See more
Company replied
Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... See more
Company replied
I am a very particular shopper….I really do not like to be hounded, followed, or “sold”. I made that clear (and probably a bit rude) when I walked in and was approached by Matt. I did see him keeping... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1400 Rocky Run Parkway, 19803, Wilmington, DE, United States
- 3024785110
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chrisy Holsopple was so professional
Chrisy Holsopple was so professional, knowledgeable and very friendly!!!
Very helpful salesman
Very helpful salesman, Moe Bejta. Very knowledge about his product. Delivery was spot in.
Our salesman Mo made the difference!
Sales woman was OUTSTANDING!
Sales woman was OUTSTANDING!! I've had experience with her prior to this purchase and she was nothing but GREAT

Reply from Raymour & Flanigan - Wilmington Outlet
Quick and Painless
Mirian Quintero was very attentive to our needs and made the entire experience painless. Very amazing! Also, thank you Bryant for your help with the pick-up process.

Reply from Raymour & Flanigan - Wilmington Outlet
I was thrilled with Mo
I was thrilled with Mo. He was great. You have a wonderful employee.
We were greeted promptly by Mo Bejta…
We were greeted promptly by Mo Bejta and after asking what we were looking for he sent us in the right direction to view the different sets of bedroom furniture. When we found two we liked he explained the differences between the two and made the sale. No high pressure and very knowledgable.
Matthew was fantastic,not pushy and…
Matthew was fantastic,not pushy and definitely personable. I explained what I was looking for and he located options. Assisted with my custom order and went over warranty with me. Not my first purchase from R&F and won't be my last!
Our experience did not go as we had hoped
Our experience did not go as we had hoped. We felt a bit pressured and ended up with a bed that we were not happy with. We asked for a firm mattress and ended up with a medium, not realizing that we didn't get the one we wanted. This has led to us having to go through the process of getting a new set. All in all not a great experience.

Reply from Raymour & Flanigan - Wilmington Outlet
No customer service after the sale
I purchased a dining room table and matching chairs. Every piece arrived at my home damaged. The black chairs had white paint spattered all over the backs.
The back of one chair was completely split open and splintered.
The edge the table had multiple areas where the finish was scraped off and chipped. The black legs had gouges and the paint was all chipped off.
It took two months and multiple phone calls with finally stating that I would get my attorney involved in order to get Raymour to repair the damage. The split back chair was glued and repainted but the paint didn’t match and the edges are uneven. I called Raymour and sent a picture. I was promised a new chair within two days. I am still waiting.

Reply from Raymour & Flanigan - Wilmington Outlet
Maryia Hrabliuk was very informative
Maryia Hrabliuk was very informative, friendly,and a great salesperson.
We appreciate the service she provided.
10 stars
Thank you
Great experience
Great experience. We knew what we wanted and received great customer service

Reply from Raymour & Flanigan - Wilmington Outlet
Salesman Matthew was great at spending…
Salesman Matthew was great at spending time with us as we looked at recliners. He explained so much Toni’s and it helped make our decision. We also came back and purchased two lamps
Knowledgeable associate who showed…
Knowledgeable associate who showed options and features of mattress and adjustable bed.
Chrissy did a great job and was very…
Chrissy did a great job and was very friendly and helpful. She also was not pushy, which was good
Salesman was instrumental in my…
Salesman was instrumental in my decision on the mattresses I chose. He showed me the choices I asked about and others in various price ranges. He seemed knowledgeable with the questions I asked. Delivery also went well.
Very friendly and helpful
Very friendly and helpful. Not pushy at all and did not try to upsell us anything. Wonderful experience and fast delivery!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







