Raymour & Flanigan - Wilmington Outlet Reviews 

254
TrustScore 4.5 out of 5

4.6

1400 Rocky Run Parkway, 19803 Wilmington, DE, US


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Rated 5 out of 5 stars

Robert Respes is my sales person. He is very patient, took his time with me and listened to what I was trying to achieve. I also liked how he gave me time to be okay with my purchase and go over the... See more

Rated 5 out of 5 stars

The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... See more

Company replied

Rated 5 out of 5 stars

Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... See more

Company replied

Rated 5 out of 5 stars

I am a very particular shopper….I really do not like to be hounded, followed, or “sold”. I made that clear (and probably a bit rude) when I walked in and was approached by Matt. I did see him keeping... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1400 Rocky Run Parkway, 19803, Wilmington, DE, United States

  • 3024785110

4.6

Excellent

TrustScore 4.5 out of 5

254 reviews

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4.6

All reviews

(254)

4,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Consultant

My Consultant, Matthew Young, was engaged and helpful from when I walked in the door until I left. If I know of anyone who needs a furniture referral, I will give them his number.

February 22, 2023
Rated 5 out of 5 stars

Pleasant furniture shopping experience

Salesperson, Maria, was immediately available when we needed help. She was very pleasant and patient as we made our selections. She answered all our questions regarding options and pricing clearly and honestly making the final purchase transaction very pleasant.

February 12, 2023
Rated 5 out of 5 stars

Nice Work Carl!

We used the R&F outlet at Rocky Run Parkway. The salesman, Carl, was very helpful and still unobtrusive. He offered us water and answered all our questions. The store was large but he was knowledgeable enough to show my wife and I all the pieces we would have missed. I would recommend R&F to anyone who has any kind of furniture need!

February 9, 2023
Rated 5 out of 5 stars

Mo was amazing

Mo was amazing. He didn't pressure us and listened well to what we were trying to do with the new furniture selection. He was helpful in ensuring our furniture was protected and would be delivered safely (though that will happen tomorrow)

February 4, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Happy Delaware Resident for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mo was a very kind and experienced!

Mo was a very kind and experienced salesperson! He made sure we were well taken care of and made the furniture shopping quick and easy. We would recommend Raymour & Flanigan to our friends and loved ones and make sure Mo is the go to !

February 1, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Mariafor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Marya (not sure of spelling) was very…

Marya (not sure of spelling) was very professional and helpful. I felt I could talk to her about what I wanted and didn't want in a sofa.

January 26, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for taking the time to leave a review, Anne! We're happy to hear that your sales associate was helpful and personable!! Enjoy your new sofa! -Jeff V.

Rated 5 out of 5 stars

We loved that our salesman Matt greeted…

We loved that our salesman Matt greeted us and let us know he was there but wasn’t all over us the whole time we were there. He was available for all our questions but didn’t follow us around. He was the best!!!

January 22, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Sher for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Kudos to Mr Perry Williams

Kudos to Mr Perry Williams
Was awesome…

January 22, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Ida Lillo for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mo was fantastic

Mo was fantastic. Looking forward to getting our new furniture in the house!

January 22, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you Taylor Giles for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Perry really went above and beyond…

Perry really went above and beyond helping us get the king sized Adir bed that was listed as sold out on the website.

January 21, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Hi Nicole,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, Christine helped me with my latest purchase. Every employee has also provided us with excellent customer service. That's why we are frequent shoppers there and the prices are good, too. My experience pertains to the outlet on concord pike blvd. in Wilmington, de.

January 17, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for your positive review! We are glad that you had a great experience with your sales person and our team. We appreciate your business and look forward to serving you again soon! -Jeff V.

Rated 5 out of 5 stars

Sales person was very good and quick on…

Sales person was very good and quick on providing the details with multiple options

January 16, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for taking the time to leave a review! We're happy to hear that our sales person provided you with quick and detailed service. Please reach out to us if you need further assistance in the future. -Jeff V.

Rated 5 out of 5 stars

Great customer service and options for mattresses

The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great selection of mattresses. Our bed was delivered the next day! We had a great experience and I highly recommend Ramour & Flanigan.

January 15, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Hi Sherri. Thank you for leaving this 4-star rating! We’re glad you enjoyed shopping for new furniture. -Jeff V.

Rated 5 out of 5 stars

The sales Representative, Perry,was Awesome!!

The sales Representative. He was Polite, friendly, Professional and Very Patient.

January 14, 2023
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Reply from Raymour & Flanigan - Wilmington Outlet

Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that our sales representative was able to provide you with the excellent service we strive to give to all of our customers. We truly appreciate your business and hope to serve you again in the future. -Jeff V.

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