Raymour & Flanigan - Woodbridge Reviews 

191
TrustScore 4.5 out of 5

4.4

675 US Highway 1 S, 8830 Iselin, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Woodbridge store is amazing. Besides the beautiful furniture selections, what sets it apart is the best customer service experience. I had the pleasure of working with Kim and I can't thank her... See more

Rated 5 out of 5 stars

Very pleasant staff. Our Representative was very helpful. Answered all my questions, concerns & showed me exactly what I was looking for in price range / color / material . Many beautiful choi... See more

Rated 5 out of 5 stars

The salesman Bryant greeted my friend and I with a warm welcome. He took his time allowing us to sit and test out the comfortability of the sofa I was shopping for re my 73 year old brother. Discounts... See more

Company replied

Rated 1 out of 5 stars

I was approved for finance my furniture. Went to the store and made the purchase, scheduled the delivery and signed all the requested documents. Two days later, I received a phone call from the salesp... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 675 US Highway 1 S, 8830, Iselin, NJ, United States

  • 7323265801

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(191)

4,377 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great salesperson

Great salesperson
Excellent product

May 1, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello Winifred Eure Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Finding a perfect sectional sleeper sofa

This store has a huge selection of quality furniture, but what made it easy to navigate and select was having a caring, helpful salesperson, Wanda Diaz. She listened to our wants and needs and gave us suggestions with patience and no pressure. When I decided the next day to add a chair that we had seen, she went out of her way to include it in the same delivery with our initial purchases. All in all, a pleasant and productive experience!

April 26, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello JANE S We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Had many choices to pick from

Had many choices to pick from. My salesperson was close when I had a question but gave us space to make a decision. We got quality, service and price.

April 27, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much, Sandra, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

No pressure salesperson.

Upon entering the store we were cordially greeted by Alison Rodriguez. Alison asked us if she could assist us with what we were looking for.

Alison showed us dining room tables and helped us narrow down the choices until we found exactly what we needed. We revisited the store two days later and requested Alison right away. We revisited the table that we chose and then asked to see some mattresses. Alison again was extremely knowledgeable and helped us narrow down our selection to the perfect mattress. Alison was also able to get us the best possible price for all the items. My wife and I couldn’t say no to the deal she was able to provide us.

In short, Alison was for us, an excellent salesperson. We never felt pushed into a decision. She is a very knowledgeable and personable person. We will highly recommend her to family and friends. Thank you Alison!

April 23, 2024
Unprompted review
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review, Peter! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sande was our salesman

Sande was our salesman. He was very knowledgeable, helpful, friendly and honest! He listened to our concerns and answered with sincere interest! DI was very impressed with his salesmanship!!! I will look for him next time we need furniture!!! Thank you, Sande!!

April 15, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello George Vaccaro! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Sande was polite

Sande was polite, professional, and was able to find us the perfect mattress and boxspring. Would recommend him to friends and family.

February 20, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review, Jackie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent Staff

Our salesman George was so patience and understanding. He really helped with our decision! Everyone on the floor was kind and friendly.
Thanks

January 29, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello Nicholas Tsaptinos! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Very helpful

January 27, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello Maria Digamber! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

We came in to just look!

We came in to just look.
Beatrice was patient and informative as we asked tons of questions and evaluated bed after bed, frames, bases etc.
Angie came to add additional information, and the two ladies made the sale!

January 15, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

George Williams..was perfect.

George Williams..was perfect.
From the moment I walked in..told him what I needed...along with my budget. He guided me through the process..he made it very easy.

January 12, 2024
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review, Maria! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

I am very unhappy with the furniture…

I am very unhappy with the furniture protection plan you have. I put in a claim - someone came out to assess the problem and I was just informed today that they will not honor it because there is pet damage. There is no pet damage on the sectional sofa that I have the issue with. I have issues with all the cushions and the way they have held up on the Artemis sectional and ottoman which I purchased 3 years ago. I am extremely disappointed that Raymour will not honor my protection plan. I will never shop at Raymour again. If this is the protection plan that you offer, it is horrible. I was planning on purchasing more furniture i.e. bedroom, but now I will not. I just needed to vent and tell you how I feel. Cranford NJ

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

I went to your store last Wednesday…

I went to your store last Wednesday night. Sande a salesman approached. I mentioned to him that I wanted a sectional with a soft feel. He showed me different pieces. I also informed him that I might be interested in leather. He then started to tell me the difference between leather and clothe as if I did not know. How condescending! He then took me downstairs and showed me other pieces. I was not interested. As we were going up the escalator, I noticed a full leather sectional. I mentioned this to Sande. He stated that the piece was too expensive. You blatant RACIST JERK! How can this fool measure my current financial status? Not only will I never shop at Raymour & Flanigan, I will definitely use the various social media platforms to inform as many consumers as possible. Lastly, I informed a lady at the front desk who claimed to be a manager. I felt as though she had no interest. As an African American, with master degrees, and former US Army officer, it is impossible to measure a person's worth, unless you truly believe skin color reveals a human's real character. Sande epitomizes the true hate and discrimination of some people in this country. I will be writing the CEO/President, Neil Goldberg of this horrific incident.

November 21, 2023
Unprompted review
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hi Marques. We are very sorry to hear you had this experience in our showroom and we do not tolerate this type of behavior. We would like to get you in touch with our management team to discuss this further with you. Please email us at rfcare@raymourflanigan.com with your name, phone number, order information, and a brief description of this issue. Thank you!

Rated 5 out of 5 stars

Good Customer service

The staff that attended to me I think is name is Geo if I'm right, he was very nice and friendly and he has demonstrated very good customer service which started from the entrance of the store when he opened and hold the door for us. He was also very patient and honest when showing us around.

November 7, 2023
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello .Bonalexi! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Mayte Sosa was an amazing rep to work…

Mayte Sosa was an amazing rep to work with .. Polite and very knowledgeable.

November 5, 2023
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review, Arvind! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Beatrice was very welcoming and…

Beatrice was very welcoming and accommodating. Excellent customer service! And was pleased with the photo online that it matched the actual description in the store.

October 27, 2023
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello Aileen, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Great customer service!

October 14, 2023
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review, Cheryl! It's great to hear that we did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The customer representative was…

The customer representative was friendly and talked nicely to us and made us get what we were looking for at Aggie price

October 3, 2023
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review, Dorcas! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great consultant

Came in with a friend who was shopping for furniture for several rooms. Mayte , our consultant was very patient and helpful. She answered all questions thoroughly. We did not feel pressured, even though we took a long time. I also made a small purchase. She treated me the same as if I was buying a room full of furniture.

September 13, 2023
Raymour & Flanigan - Woodbridge logo

Reply from Raymour & Flanigan - Woodbridge

Hello Angie! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look