Raymour & Flanigan - Woodbridge Reviews 

191
TrustScore 4.5 out of 5

4.4

675 US Highway 1 S, 8830 Iselin, NJ, US


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Rated 5 out of 5 stars

The Woodbridge store is amazing. Besides the beautiful furniture selections, what sets it apart is the best customer service experience. I had the pleasure of working with Kim and I can't thank her... See more

Rated 5 out of 5 stars

Very pleasant staff. Our Representative was very helpful. Answered all my questions, concerns & showed me exactly what I was looking for in price range / color / material . Many beautiful choi... See more

Rated 5 out of 5 stars

The salesman Bryant greeted my friend and I with a warm welcome. He took his time allowing us to sit and test out the comfortability of the sofa I was shopping for re my 73 year old brother. Discounts... See more

Company replied

Rated 1 out of 5 stars

I was approved for finance my furniture. Went to the store and made the purchase, scheduled the delivery and signed all the requested documents. Two days later, I received a phone call from the salesp... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 675 US Highway 1 S, 8830, Iselin, NJ, United States

  • 7323265801

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

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4.4

All reviews

(191)

3,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sales rep was very personable

Sales rep was very personable, knowledgeable, and extremely helpful.

September 9, 2023
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Reply from Raymour & Flanigan - Woodbridge

Thank you for your review, John. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Kim had spent a lot of time with us…

Kim had spent a lot of time with us prior to our purchase and because of that we wanted to give her the sale. She didn't pressure us and when the price was better we made our purchase.

August 22, 2023
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Reply from Raymour & Flanigan - Woodbridge

Hello Nicole M...! Thank you for your kind words, we are pleased to know that our sales associate did an amazing job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Wonderful and helpful service

Wonderful and helpful service. I would definitely recommend Kim, she was informative, knowledgeable and won’t talk you into anything you don’t want.

August 20, 2023
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Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your review, Josette! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Price was reduced $100. a week after my delivery!!!

Late delivery. Not comfortable. I paid $995. and a week later it was listed as $895!!! - even though I asked Rob at the time of purchase for a better price after I received an email offering up to 25% off.

July 21, 2023
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Reply from Raymour & Flanigan - Woodbridge

Hello Rosalie. We are sorry to hear about this issue you've experienced and would like to offer assistance to your concern regarding pricing. If you could email details of your experience to RFCare@raymourflanigan.com we would be happy to help! Please also include your name and phone #. Thank you!

Rated 1 out of 5 stars

Won’t go back

I was approved for finance my furniture. Went to the store and made the purchase, scheduled the delivery and signed all the requested documents. Two days later, I received a phone call from the salesperson stating that I must contact TD Bank. The bank would not discuss my account with me. I even tried to pay buy cash and I was unable to. I think Raymour doesn’t need my money nor my business.

July 11, 2023
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Reply from Raymour & Flanigan - Woodbridge

Hi Tiago. We're sorry to hear about the issues you are having with your financing. Please send your account details, including a brief description of the issue you are experiencing and phone number associated with your sale, to rfcare@raymourflanigan.com and we'd be happy to point you in the right direction. Thank you!

Rated 5 out of 5 stars

We had the best salesperson

We had the best salesperson. He was knowledgeable, helpful and gave assistance when needed. His name was Bryant and he went over and above to be helpful. I suffer from arthritis and he understood and treated us kindly. Would highly recommend him to our friends. My experience was on Sunday, June 11, 2023. We made the purchase because of him. Five star reference to store and to Bryant.

June 11, 2023
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Reply from Raymour & Flanigan - Woodbridge

Thank you so much for your kind review, Gloria! It's great to hear that your sales person, Bryant, did an amazing job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

Make customers aware of all pricing

The salesman was very helpful in choosing a recliner. He gave us a lot of helpful information. But we were not aware of the delivery price of 179.00. We did ask about it and how much is charged He started talking about something else. The large amount would have maybe made us change our minds. Please disclose all prices before going to pay. Otherwise he was an excellent salesman.

May 29, 2023
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Reply from Raymour & Flanigan - Woodbridge

Thank you for sharing your experience with us. We apologize for the confusion regarding the delivery fee and will work to ensure that all fees are disclosed upfront. We appreciate your feedback and we are glad that our salesman was able to assist you in your recliner selection. We hope you are enjoying your new recliner!

Rated 5 out of 5 stars

Omar was great!!

Omar was a very informative & patient salesman. He has a great knowledge of your product selection...

May 27, 2023
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Reply from Raymour & Flanigan - Woodbridge

Thank you for taking the time to leave a review, Lori! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture.

Rated 5 out of 5 stars

Kim is awesome!

Kim was our salesperson. She was wonderful...and she's a Mets fan too! We 1st met her a few months ago when we were looking at mattresses. Yesterday, we met with her again and we pulled the trigger on a mattress, thanks largely to her expertise and professionalism. In addition, we also bought a new sofa for our living room while we were at it. Advice to R & F...stay in business...please. Don't let these hipster-run Amazon-like corporations push you around. You guys blow them out of the water.

April 30, 2023

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