Raymour & Flanigan - Woodbridge Reviews 

191
TrustScore 4.5 out of 5

4.4

675 US Highway 1 S, 8830 Iselin, NJ, US


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Rated 5 out of 5 stars

The Woodbridge store is amazing. Besides the beautiful furniture selections, what sets it apart is the best customer service experience. I had the pleasure of working with Kim and I can't thank her... See more

Rated 5 out of 5 stars

Very pleasant staff. Our Representative was very helpful. Answered all my questions, concerns & showed me exactly what I was looking for in price range / color / material . Many beautiful choi... See more

Rated 5 out of 5 stars

The salesman Bryant greeted my friend and I with a warm welcome. He took his time allowing us to sit and test out the comfortability of the sofa I was shopping for re my 73 year old brother. Discounts... See more

Company replied

Rated 1 out of 5 stars

I was approved for finance my furniture. Went to the store and made the purchase, scheduled the delivery and signed all the requested documents. Two days later, I received a phone call from the salesp... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 675 US Highway 1 S, 8830, Iselin, NJ, United States

  • 7323265801

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

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4.4

All reviews

(191)

3,956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

furniture is very good quality and…

furniture is very good quality and delivered in a timely fashion.

May 8, 2021
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Reply from Raymour & Flanigan - Woodbridge

Hi Marcia. Thank you for sharing your helpful feedback. We appreciate you shopping with us!

Rated 1 out of 5 stars

Terrible experience

We went to the outlet store and were just browsing. The sales rep instead of telling us the price of an item, she created an order in our name. Though it says delivery date pending this is ridiculous and so misleading. We further received another email saying “Congratulations on your purchase” and asked us to fill a survey. We are quite angry with how your company is misusing customer information. All this happened because we gave our phone number on the account.

April 26, 2021
Rated 5 out of 5 stars

Angie was very nice and took her time…

Angie was very nice and took her time to make sure that we locked our furniture price for when we move to our new house. She was very professional and friendly

April 12, 2021
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Reply from Raymour & Flanigan - Woodbridge

Hi Angela! It's nice to see you enjoyed your experience. We look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Eva always is very attentive and…

Eva always is very attentive and helpful , this is my fifth time buying furniture from her at your Woodbridge New Jersey location . The refer people there all of the time .

April 8, 2021
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Reply from Raymour & Flanigan - Woodbridge

Hi Elizabeth! It's nice to see you had a terrific experience at Raymour & Flanigan! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

The person that helped me was exceptionally nice…

The person that helped me was very nice knowledgeable and did not rush me, although it was close to closing hours. I felt at ease doing my shopping experience and i was able to fine exactly what I wanted.

March 30, 2021
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Reply from Raymour & Flanigan - Woodbridge

Hello Kim! We want to thank you for taking a few minutes to leave us such great feedback! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Great help from Erika

Great help from Erika who help to choose the best options. She was patient and very informative to all my concerns.

March 29, 2021
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Reply from Raymour & Flanigan - Woodbridge

Hi Maria! We are glad to hear you had an incredible experience shopping at Raymour & Flanigan! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Almost two weeks ago I visited the…

Almost two weeks ago I visited the Iselin location and after informing the sales consultant of my price range she referred me to a nearby outlet after trying to assist me. Upon my visit to the South Plainfield outlet I was able to make a purchase within my price range and within three (3) days I received my TV console and I love it. I want to thank the Iselin consultant for the referral and also the helpful consultant @ the South Plainfield location in which I made my purchase.

Sincerely
LM
3/17/2021

March 17, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Rocky was great!!

March 16, 2021
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Reply from Raymour & Flanigan - Woodbridge

Hello Geraldine! It's great to see your experience was pleasant! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

The team was punctual

The team was punctual, very courteous and respectful. They are an asset to your company.

March 2, 2021
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Reply from Raymour & Flanigan - Woodbridge

Hello Mary! Thank you for reviewing your experience shopping at Raymour & Flanigan! We hope to see you again soon!

Rated 4 out of 5 stars

Couch/ Loveseat.

The salesperson I worked with, Mark, was great. The furniture, couch and loveseat, was a great price and value. Very happy with my purchase.
My only comment is delivery. I had 2 different delivery dates. The couch was supposed to come between 9-12 and they showed up at 8:30. The 2nd delivery, the loveseat, was supposed to come between 12-3. Got an email saying 3:10 and they showed up at 1.

March 2, 2021
Rated 5 out of 5 stars

Great experience

Elizabeth was a great sales rep. She was patient and not pushy at all. She was there when we had questions and I can appreciate that.

September 29, 2020
Unprompted review
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Reply from Raymour & Flanigan - Woodbridge

Hi Celimar! It's nice to see you enjoyed your experience. We hope to see you again soon! -MR

Rated 5 out of 5 stars

Nina is the best

September 15, 2020
Unprompted review
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Reply from Raymour & Flanigan - Woodbridge

Hi Ubaldo! It's great to hear your experience with Raymour & Flanigan was enjoyable! Have a great day! -MR

Rated 5 out of 5 stars

Customer service at the store was…

Customer service at the store was excellent and the delivery was very good. Got my new mattress and box spring the next day. Very pleased with my purchase.

September 6, 2020
Unprompted review
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Reply from Raymour & Flanigan - Woodbridge

Hello Mark! Thanks so much for your fantastic review! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Back pain do to matress loosing firmness

I called Raymour and Flannigan for an issue with my old matress that was given me back pain do to lost of firmness. They were nice enough to listen to my concerns, and did a check up on my purchase, and told me to send them pictures. After a review they decided to pick up my old matress and exchange it for a new one. I was so happy. I have slept like an angel since then, no more back pain😘

August 27, 2020
Unprompted review
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Reply from Raymour & Flanigan - Woodbridge

Hi Maria! Thank you for taking the time to tell us about your experience! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Sales person Samuel Vargas was…

Sales person Samuel Vargas was wonderful helpful and knowledgeable. I also am happy to see the cleanliness and respectful the staff were in reference to the CDC guidelines with Covid-19.

Thank you for finding my forever furniture.

July 28, 2020
Unprompted review
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Reply from Raymour & Flanigan - Woodbridge

Hi Michelle! Thanks for taking the time to leave us such awesome feedback! Have a great day! -MR

Rated 5 out of 5 stars

Excellent customer service!

July 21, 2020
Unprompted review
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Reply from Raymour & Flanigan - Woodbridge

Hi Kenya! Thanks for your awesome review! We hope you're enjoying your new furniture! -MR

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