York, PA store Pros: Good selection of quality furniture Good prices Sales Associate was a very helpful and pleasant Cons: Management is full of excuses and blame. Never placed order once t... See more
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See what reviewers are saying
Steve was an EXCELLENT salesperson and very personable!!!! He was one of the reasons we felt we were getting a good deal. The Fenton chair has good qualities and good ratings too!!!! I never even h... See more
Company replied
Kettly Gedeon (The service representative) worked hard to resolve both payments and delivery date issues. She made and received several calls and emails to get the job done. The R&F webpage was ma... See more
Traveled from Lancaster because R&F in York is considered an elite dealer for Tempur-Pedic mattresses. Upon arrival was warmly greeted by Jenny who took ample time to honestly educate us on the entire... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
380 N Northern Way, 17402, York, PA, United States
- 7174724200
4.2
Great
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Our salesperson was very good and gave…
Our salesperson was very good and gave us options we had not thought of.
January 29, 2023
Reply from Raymour & Flanigan - York
Thank you Cindy for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
Great Service, Selection and Prices!
It was really nice from the time we walked in the door. No pressure, but guidance. Personable salesperson. Worked with us to find what we wanted. I actually found out about this store from our neighborhood group (nextdoor). We're from Lancaster, and we have limited options to look at furniture. My husband and I were both pleased at the options, prices, and service.
January 29, 2023
Reply from Raymour & Flanigan - York
Thank you so much for taking the time to leave us this amazing review. We are happy to hear that you had a great experience at our store and appreciate your kind words about our salesperson and selection of furniture. -Jeff V.
The process was smooth
The process was smooth, I had shopped online and went to the store to see if they had the item. They didn't have the item on display but was able to order it I got approved for the special financing no interest. I was greeted by the store manager and my salesperson was great.
January 28, 2023
Reply from Raymour & Flanigan - York
Thank you for taking the time to leave a review and mentioning our smooth process. We apologize for not having your desired item on display and we're glad that our staff was able to help you order it! We appreciate your business and hope to see you again soon. -Jeff V.
Reply from Raymour & Flanigan - York
Thank you Gary S for your review. It's great to hear that our team was a pleasure to work with! We look forward to working with you again. -Jeff V.
Ask for Jenny....great experience!
Began our furniture search online and chatted with Jenny Thornton via Facebook to get some basic info. Jenny was quick to reply, knowledgeable and helpful. Shopped a few stores and came back to R&F due to Jenny's kindness and eagerness to help us achieve our mission. Jenny took the time to sit down with me go through numerous options in order to make the most of our purchase (3 full rooms of furniture). She was never pushy throughout this process. She catted and got to know us as a family. She helped to put together a package that beat the competition by $2000!!!! Jenny is beyond amazing. If you want a salesperson who is looking to help you make a great purchase and isn't just there to make a sale.....please go and ask for her!
January 22, 2023
Unprompted review
Reply from Raymour & Flanigan - York
Thank you Jessica Fishel for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture! -Jeff V.
Salesman was nice and helpful but not
Salesman was nice and helpful but not pushy,store has a lot of different products
January 22, 2023
Reply from Raymour & Flanigan - York
Thank you Randyfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - York
Thank you Dick Malehorn for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Good selection of quality furniture
York, PA store
Pros: Good selection of quality furniture
Good prices
Sales Associate was a very helpful and pleasant
Cons:
Management is full of excuses and blame.
Never placed order once they said they did
No communication from the store to let us know there were issues
Customer Care Manager said she email over paperwork that she never did prompting me to have to call
January 22, 2023
Reply from Raymour & Flanigan - York
Hello FranR. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our Customer Care team. Thank you. -Jeff V.
Carl was great to work with
Carl was great to work with, no pressure very knowledgeable of products. Prices were competitive.
January 21, 2023
Reply from Raymour & Flanigan - York
Thank you for sharing your positive experience with us. We are happy to hear that you found our prices competitive and that your salesman was knowledgeable and provided you with a hassle-free experience. -Jeff V.
Reply from Raymour & Flanigan - York
Thank you for taking the time to leave a review. We are glad to hear that your salesman was helpful and personable during your visit. We truly appreciate your business and hope to see you again soon. -Jeff V.
Salesperson was very helpful in helping…
Salesperson was very helpful in helping me to pick out my sofa set. I didn’t feel pressured at all. I had a great first experience at this store!
January 19, 2023
Reply from Raymour & Flanigan - York
Thank you Connie Heidig for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
Yesterday
Yesterday, We went into the store knowing exactly what furniture we wanted to purchase. There were different configurations for the furniture we wanted. The sales representative was very helpful in getting the configuration we desired. The sales representative even mentioned financing; I thought a loan would be a great idea. Unfortunately, no one from the sales representative to the customer service in the back performing the credit check mentioned anything about a credit card. What they actually sign me up for was a credit card with a promotional period. I even mentioned to the customer service that I hate credit cards. They still failed to mention that I was being signed up for a credit card. I will go to the store tomorrow to cancel the credit card and pay off the full balance that I owe.
January 18, 2023
Reply from Raymour & Flanigan - York
Brian, we are very sorry for the miscommunication. If you need further assistance feel free to email our customer care team at rfcare@raymourflanigan.com and they will reach out to you as soon they are able. -Jeff V.
Reply from Raymour & Flanigan - York
Thank you for taking the time to leave us a review! We're glad to hear that our staff was pleasant and helpful. We strive to provide a welcoming shopping experience without being pushy. We appreciate your support and hope to see you again soon! -Jeff V.
Carl was extremely helpful in picking…
Carl was extremely helpful in picking out a new mattress for myself. Overall a great experience here!
January 18, 2023
Reply from Raymour & Flanigan - York
Thank you Allison Hurst for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
My sales team was very pefectional and…
My sales team was very pefectional and knowledgeable about the product I was interested in. THANKS
January 17, 2023
Reply from Raymour & Flanigan - York
Thank you Robert for your kind words. We're happy to hear that our team was professional and knowledgeable!! -Jeff V.
Good experience
The salesperson was great! I was only disappointed in the lack of color choice.
January 16, 2023
Reply from Raymour & Flanigan - York
Thank you Cheryl W. for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
The sales team worked together and were…
The sales team worked together and were open to saving us money!
January 16, 2023
Reply from Raymour & Flanigan - York
Thank you for taking the time to leave a review, we are pleased to hear that our sales team provided you with great service and saved you money. We appreciate your feedback and hope to continue exceeding your expectations in the future. -Jeff V.
Good experience
Good experience. Lots of choices. Helpful staff members. Prices are reasonable considering furniture prices are somewhat high across the board.
January 15, 2023
Reply from Raymour & Flanigan - York
Thank you for taking the time to leave us a review! We are happy to hear that you had a good experience at our store and that our staff was helpful. We appreciate your feedback on our pricing and will continue to strive to offer reasonable prices for our quality furniture. Thank you again for stopping by! -Jeff V.
Ashley was awesome!
January 15, 2023
Reply from Raymour & Flanigan - York
Thank you Jeff M. for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Steve was an EXCELLENT salesperson and…
Steve was an EXCELLENT salesperson and very personable!!!! He was one of the reasons we felt we were getting a good deal. The Fenton chair has good qualities and good ratings too!!!! I never even heard of Raymour & Flanigan until my daughter suggested the visit!!!!! I was totally impressed with the size of options there!!!!
January 12, 2023
Reply from Raymour & Flanigan - York
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your sales rep was such a great help, and that you were impressed with the selection of options we offer. We appreciate your business, and hope to see you again soon! -Jeff V.
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