Raymour & Flanigan - York Reviews 385

My 95 year old mom and I visited the East York, PA store on June 10, 2026. She was looking for a recliner/lift chair. Tyreik Jackson was FANTASTIC! He took a lot of time with her, was patient, and allowed her to ask loads of questions. He let her take four chairs for a test ride, asked great questions, and made a final recommendation. She decided to make the purchase. I know her interaction with him made all of the difference. I recommend Mr. Jackson as well as other staff people there. They have always been five star with me. I'm glad she had the same experience! Also, delivery is in two days! A total success!

I did not order anything from Raymour & no one answers the phone there to address this fraud issue.

Matt was fabulous. He took his time with me.

I’ve been looking for months so once I found what I wanted we were in and out max 30 minutes

Alba Khan was very helpful and attentive. She explained the difference in the chairs in detail. Thank you Alba for your help.

Great service, prompt delivery.

From in store purchase to delivery, everything went smoothly and both the sales lady and the delivery team were fantastic!! Thank you!!!

This store is one of the best. I feel confident that I will be taken care of and get the best deal possible

Not first time I buy. Good merchandise, excellent delivery service.

Cooperation and willingness to help me with the selection and cost of my purchase

Bought a sofa at the York Store about a year ago, the cushions came apart, they were replaced, now they look like they're 10 years old, we purchased extended protection, I've been told no less than seven times now the problem would be fixed, nothing, had a service tech at my house this last time, nothing..These people have the worst customer service of any store I've ever purchased anything from, buyer beware they are horrible.

Alba was amazing! She took the time to help me find what I was looking for and showed me all of the options available. She also let me know when something I liked didn’t fit the dimensions or offer the other requirements I needed.

Store clerk was respectful. Did not overbear.

Lousy service. Never again

Horrible place to get customer to call you back on order.I left several message no one will call you back.

Worst place to buy a couch from. We came here happily being fooled into the best warranty and best furniture spending 3 grand on a couch that broke 2 Hours after delivery. We called the next day and we told they would contact us, noone did soo we called again. We then were told we would get a message. 3 days later we got a message that said the 30th of Oct from 12 to 2 pm noone came. We waited all day at home. Called back, apparently it was a glitch. 2 weeks now we have been stuck with a couch that is not working the recliner won't go down, they just apologize and say no refund no returns. We got a 5 year warranty on top of the purchase. This is just horrible. The worst place I have ever delt with.

Buyer beware. Do not purchase anything from them. I bought the motto sofa and it broke the first day of delivery. I had purchased the extended warranty. Called to set up to get it fixed. Ten days later they were suppose to come fix it but a no show. I received an email they were suppose to show up at a certain time frame. I left work early to be here for them to fix it. I called the store after they didn't show up. They said there was a glitch on there end and I was never really scheduled even though I received an email with a date and time they were suppose to show up. All they said we are sorry you will have to reschedule. I've had this sofa for almost 3 weeks and it has been broken within hours of relieving it. When you spend almost 4000 dollars on a sofa you would think you wouldn't have to go through all of this trouble. But I'm sorry is all they have to say. I will never buy anything from this store again and hopefully you won't either.

They were very helpful, got exactly what I wanted. It is beautiful

I love the new bookcase! It's even larger than I imagined and holds a lot of books. The color and design are just what I was looking for. It was so easy working with Raymour & Flanigan! The purchase process was smooth, and the delivery was fast and careful. I've just ordered some new furniture from R&F yesterday, so I'm looking forward to another seamless delivery.