York, PA store Pros: Good selection of quality furniture Good prices Sales Associate was a very helpful and pleasant Cons: Management is full of excuses and blame. Never placed order once t... See more
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Steve was an EXCELLENT salesperson and very personable!!!! He was one of the reasons we felt we were getting a good deal. The Fenton chair has good qualities and good ratings too!!!! I never even h... See more
Company replied
Kettly Gedeon (The service representative) worked hard to resolve both payments and delivery date issues. She made and received several calls and emails to get the job done. The R&F webpage was ma... See more
Traveled from Lancaster because R&F in York is considered an elite dealer for Tempur-Pedic mattresses. Upon arrival was warmly greeted by Jenny who took ample time to honestly educate us on the entire... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
380 N Northern Way, 17402, York, PA, United States
- 7174724200
4.2
Great
389 reviews
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This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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There are wonderful choices
There are wonderful choices for living rooms, bedrooms, and more. Jenny was a good help.
The delivery duo was right on time, courteous and professional. The whole experience was A plus, and I will be going again soon!
April 7, 2025
Reply from Raymour & Flanigan - York
Dear Pamela,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Raymour & Flanigan. It's great to know that Jenny was able to assist you effectively and that our delivery team met your expectations with their punctuality and professionalism.
We are delighted that you found our selection for living rooms, bedrooms, and more to your satisfaction. Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back to our store soon.
If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Was suppose to get next day delivery
Was suppose to get next day delivery. I received a text at 1:30pm saying they just realized they didn’t have the item at their location and can’t deliver for 3 more days. The reason I ordered from them was for the next day delivery. To say I’m disappointed is an understatement. At least they could have called first thing in the morning, then I wouldn’t have waited at the house for them to show up. Bad first impression….
April 13, 2025
Reply from Raymour & Flanigan - York
Hello Tania,
Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience you faced with your delivery. We understand how important it is to receive your order on time, especially when next-day delivery was expected.
It is disappointing to hear that we did not meet your expectations and that our communication fell short. Your feedback is invaluable, and we are committed to improving our processes to ensure this does not happen again.
Please reach out to our customer service team at RFCARE@raymourflanigan.com if there is anything we can do to assist you further. We hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Best regards,
Raymour & Flanigan
the associate Matt was very helpful…
the associate Matt was very helpful with the whole process. we got what we came to buy. would highly recommend Raymour and Flanigan
April 11, 2025
Reply from Raymour & Flanigan - York
Hello Jeff,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Matt was able to assist you effectively and that you found exactly what you were looking for. Your recommendation means a lot to us, and we're delighted to have earned your trust and satisfaction. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
No pressure service
No pressure service. Got what I was looking for but wish more colors would have been available.
April 11, 2025
Reply from Raymour & Flanigan - York
Hello Buyer,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our no-pressure service and found what you were looking for. Your feedback about the availability of more colors is invaluable to us, and we'll certainly take it into consideration as we continue to improve our offerings. We hope to see you again soon and assist you with any future furniture needs!
Best regards,
The Raymour & Flanigan Team
Quality furniture, fast service
There was a large selection of furniture to pick from. We were assisted by Leah who was so helpful in helping us find the right furniture to fit into our space. We are anxious to have it delivered. We bought on Friday and it will be delivered on Monday. That is super fast. I also like the fact that the warranty will be handled in house and not by a third party. Can't wait until Monday!
March 29, 2025
Reply from Raymour & Flanigan - York
Hello Gloria,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our selection of furniture to be extensive and that Leah was able to assist you in finding the perfect pieces for your space. It's great to know that our quick delivery schedule and in-house warranty service have met your expectations. We hope your new furniture brings comfort and joy to your home. If you have any further questions or need assistance, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Was told that we would be notified by…
Was told that we would be notified by 7pm the night before delivery of our delivery time. I did receive a text stating that this would happen, but I did not receive a text stating the time. It was good that I got up at 6am and took out the old bed frame because I received a call at 7am stating that the delivery was to take place at 7:30am.
March 24, 2025
Reply from Raymour & Flanigan - York
Hello James,
Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with the delivery notification process. We understand how important it is to have clear communication, especially when coordinating deliveries.
Your feedback is valuable and will help us improve our communication processes to better serve our customers in the future.
If you have any further questions or need assistance, please feel free to reach out to us!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - York
Hello Stacey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with the care taken during your delivery. Providing excellent service is a top priority for us at Raymour & Flanigan, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - York
Hello Mary,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a wonderful experience with our service. Providing exceptional service is something we strive for every day, and it's always rewarding to know when we've met our customers' expectations.
If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Very easy to work with and led me to…
Very easy to work with and led me to what I wanted!
February 20, 2025
Reply from Raymour & Flanigan - York
Hello McWit,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found it easy to work with our team and that we were able to help you find exactly what you wanted. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Matt was very accommodating
Matt was very accommodating , easy to work with, no pressure. He was able to arrange delivery to accommodate my schedule.
March 4, 2025
Reply from Raymour & Flanigan - York
Hello Tina,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Matt was able to provide you with such accommodating and pressure-free service. It's wonderful to know that the delivery arrangements met your schedule needs perfectly. We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
I needed to exchange something I’d ordered incorrectly.
I went to the store in York PA because I had made an error in an online order. The Customer Care representatives did a great job of understanding the issue, explaining the relevant policies and proposing a solution. The store manager (Mary) approved an exchange, which was facilitated by a salesman (Matt). When I walked into the store I was concerned about how much my error was going to cost in terms of both money and time; the outcome was beyond my most optimistic hopes. I really appreciate how understanding and fair-minded all of the R&F people were in this situation!
February 24, 2025
Reply from Raymour & Flanigan - York
Dear Joan Sonnen,
Thank you so much for taking the time to share your experience at our York, PA store. We are thrilled to hear that our Customer Care representatives, along with Mary and Matt, were able to assist you effectively and turn your situation around. It's wonderful to know that the outcome exceeded your expectations and that you felt understood and fairly treated by our team.
We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!
Warm regards,
The Raymour & Flanigan Team
Finally had time to work on putting the…
Finally had time to work on putting the bed frame together today after waiting weeks for item to arrive at service center. There are welded parts of the bed that are broken. Parts of the frame have rust. One of the bed knobs is defective. I want my money back. Will be returning the item.
January 14, 2025
Reply from Raymour & Flanigan - York
Hello Stephanie,
Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about the issues you've encountered with your bed frame. This is certainly not the experience we want for our customers.
I understand your frustration with the broken and rusted parts, as well as the defective bed knob. We take quality very seriously and will be looking into this matter to ensure it doesn't happen again.
Please email us at rfcare@raymourflanigan.com with your order details and our team will be more than happy to assist you further.
Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.
Best regards,
The Raymour & Flanigan Team
Leah was friendly and very patient as I…
Leah was friendly and very patient as I tried to select a new mattress. I appreciated her full attention and detail to helping me make my purchase easy. Thank you.
February 22, 2025
Reply from Raymour & Flanigan - York
Hello Carol,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Leah was able to assist you with such friendliness and patience during your mattress selection. Providing attentive and detailed service is something we strive for, and it's great to know Leah made your purchase easy and enjoyable.
If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - York
Dear Terry Johnson,
Thank you so much for taking the time to share your positive experience with us at Raymour & Flanigan Furniture and Mattress Store. We are thrilled to hear that Eric Oliver provided you with exceptional service. His patience and knowledge are qualities we greatly value in our team members, and it's wonderful to know they made a difference in your visit.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - York
Hello Bruce,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service and found our products to be well-priced. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Non pushy sales representatives.
Our sales individual, Tyreik Jackson, made our experience very pleasurable. He provided the information and viewing that we needed, yet didn't hover over us. He gave us plenty of space and time for us to talk. Unfortunately, everything that we wanted wasn't in the styles that we were looking for, but we were able to purchase a beautiful bedroom set for our granddaughter!
February 10, 2025
Reply from Raymour & Flanigan - York
Dear Gerard Stenclik,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Tyreik Jackson made your visit enjoyable and provided the right balance of assistance and space. It's wonderful that you found a beautiful bedroom set for your granddaughter, even if some styles weren't available. We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Is it the staff or a poor organization
After paying for removal and buying expensive new bedding and adjustable frame , " white glove delivery tells me they don't take old mattress or frame ?" So much for white glove - crap service
February 1, 2025
Smooth and efficient
Smooth and efficient. Understood what we were looking for and steered us to great choices
January 19, 2025
Reply from Raymour & Flanigan - York
Dear Glatfelters,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience was smooth and efficient, and that our team was able to guide you to great choices. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.
We look forward to welcoming you back to Raymour & Flanigan for any future home furniture needs. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Tyreik was amazing!
Tyreik was amazing! He was very helpful and worked with me to quickly find the furniture I was shopping for! I appreciated the variety of furniture to choose from and the quick delivery times (ordered Wednesday and it is to be delivered on Saturday)!
January 15, 2025
Reply from Raymour & Flanigan - York
Hello Thomas W.,
Thank you so much for your wonderful review! We're thrilled to hear that Tyreik was able to assist you in finding the perfect furniture quickly and efficiently. It's great to know you appreciated our variety and quick delivery times. We strive to provide the best service and selection for our customers, and your feedback is greatly appreciated. If you have any further needs or questions, feel free to reach out. We look forward to serving you again soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Store - York
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