RCZ Bike Shop Reviews 1,154

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best prices on bike parts. Yet, you have to wait for them weeks (or even months, in some cases), but you can find "in stock" items also. Placed several orders in past years, and never happened to rem... See more

Company replied

Rated 1 out of 5 stars

Order #35000030326 Order confirmation on January 14, 2026. After so much time without any changes, on April 1, 2026, I requested information about my order. They only responded to my question on Ap... See more

Company replied

Rated 5 out of 5 stars

I bought a Fox shock through a friend a few years ago, and recently I ordered a wheelset for myself, it arrived yesterday. Both was marked “in stock” the time I/we ordered them and they arrived withi... See more

Company replied

Rated 1 out of 5 stars

Ordered rims on May 18 2020, took until Aug 12 2020 to receive them. RCZ evaded committing to a delivery date and lied multiple times about when they would arrive. Took my threats of PayPal dispute t... See more

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am an unconditional buyer from this…

I am an unconditional buyer from this shop. Frequently I find authentic bargains on his daily promotions. Prices are crazy and the products are really good. You have to be patient on the delivery time, but it is worth it to wait. Perhaps the only inconvenient is that you can not mix productos from one promotion to another one, otherwise the coupon can not be applied. That means that you have to pay shipments fee for every order, eve if the are made at the same time.

July 5, 2019
Unprompted review
Rated 5 out of 5 stars

This has been my most used web shop for…

This has been my most used web shop for bike parts. If you're knowing what you want, then you probably get the best prices from RCZ. It's better to not be in too hurry if you're ordering from here, but the prices are so damn cheap that at least I'm ready to wait if needed. RCZ is reliable and trustworthy.

July 1, 2019
Unprompted review
Rated 4 out of 5 stars

Excellent prices but with a long delivery time

Excellent prices but with a long delivery time, 20 working days at least, and exaggerated shipping cost.
You know when you order that you are going to wait, the problem is that the delay is never respected and sometime is the double of the time.
Have done 5 stars if delay is respected and shipping cost lower.

June 28, 2019
Unprompted review
Rated 5 out of 5 stars

Banger deals for bike parts!

I have ordered many mtb bike parts (forks, wheelsets, brakes, tires, shocks, ...) from rcz over the last years and had an excellent experience with every order. Most of the parts had ridiculously low prices and I really enjoyed building up many bikes with them. Communication with the rcz team via email was always smooth and fast.

Before ordering you should read the conditions like delivery time and shipping costs and decide if you can live with them. If so, you can really get some banger deals.

June 6, 2019
Unprompted review
Rated 4 out of 5 stars

Very good experience with this website

Very good experience with this website, very competitive alternative to other bike stores. Bought some parts so far and i was always pleased with quality, price, customer service. Sometimes shipping (in case of discount code orders, with 2-4 weeks delivery) is little delayed.

June 5, 2019
Unprompted review
Rated 4 out of 5 stars

I am a long time customer so I will…

I am a long time customer so I will give you my opinion.

Good:
- low prices, some of the lowest you can find.
- They do answer to most of the request and they try to find a solution.

Not so good:
- long waiting time for delivery.
- Sometime high shipping costs (some years ago this was not the case but nowadays if you have more than few items (disregarding the size or weight) the price can go very high.
- very often (in the last time it happened in more than 50% of orders) they don't have items on stock and they reimburse you for items that don't send but they don't compensate for the extra shipping costs they added for these items. Just an arbitrary example: You buy 10 items and the shipping cost is about 30 euro. They don't have 2 items and they send only 8 items out of 10 but the shipping price for 8 items was 20 euro so they should give you back also the 10 euro.

June 4, 2019
Unprompted review
Rated 4 out of 5 stars

Great prices

The bike - shop with often the most competitive prices.
Sometimes with long delivery - times and sometimes addtitional with some delays on this times. That´s something everyone should consider when going to order from the private sales.
Returning any item is difficult and not very customer-friendly based - so this also should be considered. That´s not a shop to go to when you just want to shop something to grap a hand on it and to sent it back then.
Some of my orders have been cancelled long time after I made the order because the supplier couldn´t deliver the right product.
Beside all that I´m very pleased whith my shopping experience here.

May 27, 2019
Unprompted review
Rated 4 out of 5 stars

Great prices

I order from this site quite frequently. Prices are great, and delivery is very fast (when product is on stock). If not on stock the delivery time is clearly stated. recently I received reward points. After checking why it was because I purchased something in the past, and the new price was lower. So got the difference in reward points without asking. Great service!

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

As a long Term Customer im very…

As a long Term Customer im very satisfied with RCZ Bike Shop.
I often bought Parts for half of the normal RRP which i wasn´t willing to pay normally.
Before ordering parts you should read the Description and keep an Eye on delivery Times. Cancelations were no Problem, fast refund and nice conversations with the customer support.

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great promotions

Great promotions! It's cheap and every time my delivery comes very quickly! I am very thankful!! :) My bike looks better with their components! I advice you to shop, you won't regret!

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Good prices!

Really good bike shop!
Good brands and very good prices. Even if there are problems with delivery, you get help quickly. Sometimes I am only buying some bike parts because it is so cheap.

May 20, 2019
Unprompted review
Rated 4 out of 5 stars

RCZ bikeshop delivers bike parts for the budgetprices

RCZ bikeshop delivers bike parts for very good prices, especially for people who want to look for deals and know what they want.
I do bussiness now for over 5 years and I don't regret it.
I ordered several Dt-Swiss wheelsets and shimano parts for budget prices.. Delivery is sometimes a litlle bit slow but with these prices its worthwile waiting.
If you are looking for deals go to this webshop.

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

The shop is trustworthy (by Claudio)

The shop is trustworthy and reliable, and the prices are really great. I've been their client for several years, and I've always been satisfied with their products and services. They are always ready to solve any controversy, always in favor of the client. Also, great assortment, I'd gladly recommend it.

May 16, 2019
Unprompted review
Rated 4 out of 5 stars

Very good prices

Very good prices, good service. Once you have registered to the newsletter you receive a daily mail including the latest offers. It is possible to get good deals on many items of all brands, including "famous" ones like Lightweight, Niner or Yeti. Delivery leadtimes are displayed and usually respected. They never made it a problem to cancel & refund an order. For the returns, better read carefully the policy as surcharges are applied depending upon the nature of the returned item. Other than this I would fully recommend this site.

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Cheapest Shop i know

RCZ is one of the cheapest shops in europe. Often i buy something only while it is so cheap.
Very good mail support every time. I've ordered some Wheels last week. Delivery time is always will shown on the Site before you ordering.

May 10, 2019
Unprompted review
Rated 5 out of 5 stars

Very good experience with this website

Very good experience with this website, very competitive alternative to other bike stores. Bought some parts so far and i was always pleased with quality, price, customer service. Sometimes shipping (in case of discount code orders, with 2-4 weeks delivery) is little delayed, but nothing serious, especially when you look at the price. Nice and safe shopping.

May 6, 2019
Unprompted review
Rated 4 out of 5 stars

Made quite a few transactions with them…

Made quite a few transactions with them and always managed to be fair website.If they made mistakes they were open to resolve it .You have to wayt a bit long for the preordered items ,but worth wayting.Shipping cost is kind of high but it is done by UPS and shipped to your door.The items are wery vell packed ,there is not a single bad word I can say about that.So overall recommend doing business with them.

April 9, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look