Reads Removals [est' 1924] Reviews 103

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Reads Removals helped us with a move on Saturday 8th Dec 2018, out of our family home in Bedford to a one bedroom flat in Cambridge. Reads provided a quote very quickly, and at a reasonable price. F... See more

Rated 5 out of 5 stars

At a time when removals companies were virtually impossible to employ we found Sarah at Reads incredibly helpful. She couldn’t do enough to help sort our move. The guys turned up on time and were ext... See more

Rated 5 out of 5 stars

We recently moved from Cambridge to Bedford - moving a one bedroom flat into private storage; mostly furniture, with some disassembly and rebuild. This was the second time that we had used Reads. The... See more

Rated 2 out of 5 stars

I wanted two double beds and a large wardrobe dismantling and then rebuilding as part of my move so was informed that it would mean paying for a third crew member which I was happy to do. However, com... See more

Company replied

Company details

  1. Shipping Company

Information provided by various external sources

With 90 years of experience in the business, helping both domestic and commercial clients move properties throughout Peterborough, Northampton and Cambridgeshire areas. Whether you're in need of residential removals, storage space, document storage or business relocation, we are committed to delivering a stress-free service to every one of our customers.


Contact info

4.0

Great

TrustScore 4 out of 5

103 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. We had a 2 day move as we were moving a distance and it all went very smoothly. The two men who carried out the removals were very efficient and friendly. Have no hesitation in recommending this company.

September 4, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Thank you very much, Mrs. Kendall. We are glad that we were able to move you across the country with no added stress. The team wishes you all the best in your new home. Reads

Rated 5 out of 5 stars

It was the hottest day of the year and…

It was the hottest day of the year and we were moving to a town house with 3 levels. They worked so hard. Many thanks for your service.

September 4, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Mrs. Smith

Even in the heat, we don't stop! The crew is very greatful for your feedback and they wanted to wish you all the best in your new lovely home.
If we can help in any other way. Please don't hesitate to call.
Reads

Rated 5 out of 5 stars

Would 100% use again- brilliant service!

We had a bit of trouble when we arrived at our new home but the guys were brilliant. They helped organise the other removal company, they got our stuff in the new house despite having to work way beyond their expected hours. Can’t praise them enough! Thank you.

August 14, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Emroty,

We like to think that we set the standard that others try to reach. And, we try even harder to keep our team happy, so that when things go wrong we get the job done. Thank you for your positive review.

We wish you all the best in your new home.
Reads Removals

Rated 5 out of 5 stars

I have to say that the team that moved…

I have to say that the team that moved us from Kings Cliffe to Peterborough were so caring for our property nothing was too much trouble , well done Reads Removals, your employees done you proud, more than happy to recommend

August 10, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Mr. Crofts

Thank you very much for your positive review. The team would like to wish you all the best in your new property. If you ever decide on moving again, we will be happy to help. Reads

Rated 5 out of 5 stars

The lads were very helpful both at the…

The lads were very helpful both at the packing end and the unloading end. They were quick, efficient and respectful. Nice work with them, would highly recommend the team.

August 10, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Bill R.

Thank you very much for such a great review! We work really hard to offer the best professional removal service, so I am happy to see that reflected in your move. I made sure that the removal crew got the recognition they deserved. They were really happy to see your review.

We wish you all the best in your new home.
Reads Removals

Rated 1 out of 5 stars

Good removals but then found damage…

Good removals but then found damage that had not been reported at time of delivery.

August 9, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear, Mr Golding.

Firstly we want to apologise. We try hard to make sure that both the service you receive from your visit with our local surveyors to your moving date and delivery is of the highest quality. We hope that we can help you in every way in resolving any damages to your items within your move. We further understand that mistakes can happen, and we will try to resolve any mistakes that do occur. Our sincere apologies. Reads

Rated 5 out of 5 stars

I couldn't have asked for a better service!

I couldn't have asked for a better service from Reads from the first call, the survey and on moving day. Nothing was too much trouble on the day and the two movers worked flat out for almost 12 hours, including taking two large items to a different address. They were absolutely brilliant, fantastic value for money and I will definitely be using them again.
Highly recommended! 🙂

July 30, 2018
Unprompted review
Rated 3 out of 5 stars

Reasonable quote

Reasonable quote, on time for day of removal, lads very polite and helpful. Everything going well Until we’ve not got near enough cardboard wardrobes to transport all our clothes!!
Not good, took some sorting out and delayed things by a couple of hours.
We had a four hour journey ahead.
Anyway all went well the next day. Lads worked very hard.
We’d recommend Reads although things didn’t go totally smoothly

July 25, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear, Michelle.

We apologise that your move wasn't totally smooth. We have since reviewed your move and the error occurred due to more clothes being packed then was quoted in your free quotation. We can only apologise and hope that the crew were able to pack all your clothes without any damages within your removal. If we can help further in resolving this issue please don't hesitate to contact us, we will be happy to help. We wish you all the best in your new house. Reads

Rated 5 out of 5 stars

Possibly the best move I’ve ever…

Possibly the best move I’ve ever experienced, and I’ve had a few, being ex army.
The two lads who turned up the first day of the move were two of the nicest people I’ve ever met. They both grafted hard all day even though one of them was ill.
Same the next day.
Everyone of the team that helped out unloading late on Friday afternoon could not have been more helpful and friendly.
I’m going to mention Scott in particular who was there both days.
We would both like to thank you all very much.

July 19, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

The team here at Reads Removals are thrilled to hear such good feedback, and we’re proud to be one of the best removals companies in Peterborough 🙌🏻Scott is overwhelmed with your positive feedback and is very grateful. We wish you all the best in your new home. Reads

Rated 4 out of 5 stars

Arrived promptly and worked pretty much…

Arrived promptly and worked pretty much non stop to get us moved without fuss.

July 19, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Neil,

We are glad that your move was without fuss. If you could let us know how we could have improved our service to get five stars? We are always happy to improve.

Rated 5 out of 5 stars

Couldn't have been happier with the…

Couldn't have been happier with the service received! The two gentlemen that carried out the actual move......to Cornwall 😁 did an amazing job. It was soooo very hot but they worked liked Trojans and were so polite and respectful. Would definitely recommend .... 100 percent! Price was great too!

July 18, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Denise. We have passed on your positive appraisal to our staff. Thank you for taking the time in writing a review and recommending us to others. We hope that we can continue in providing an amazing service. All the best in Cornwall. Reads

Rated 5 out of 5 stars

A great bunch

A great bunch - happy, courteous and hard working - pleased to recommend this company.

June 30, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Mr.Hart, Thank you from the team for your review. We wish you all the best in your new home.

Rated 5 out of 5 stars

Excellent Thanks to the Team for a…

Excellent Thanks to the Team for a brilliant service made a very stressful move a relaxed affair. This company really pulled all the stops out and their team on the day were absolutely brilliant. Recommended every time.

June 28, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Thank you from the team. If you ever need any advice or look to move again in the future we will be happy to provide you with an excellent service. We wish you all the best in your new home. Reads Removals

Rated 5 out of 5 stars

Excellent service

Excellent service. Nothing was too much trouble for the removal men. We really had a good laugh with them.

June 27, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

The team here at Reads Removals are thrilled to hear such good feedback, and we’re proud to be one of the best removals companies. We wish you all the best in your new home.

Rated 5 out of 5 stars

We moved to Cornwall from Peterborough…

We moved to Cornwall from Peterborough on the 31st of may. I cannot praise Dave and his mate enough. Extremely efficient and professional. No messing around they just got on with the job. I highly recommend Reads removals.

June 27, 2018
Unprompted review
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Reply from Reads Removals [est' 1924]

Dear Mrs.Carter. Its great to hear the extra effort the team put in to make our customers happy is shown within your review. Your review means a great deal to us. We wish you all the best in Cornwall. Thank you.

Rated 2 out of 5 stars

Two for the Price of Three...

I wanted two double beds and a large wardrobe dismantling and then rebuilding as part of my move so was informed that it would mean paying for a third crew member which I was happy to do. However, come removal day there were only two crew. They explained that the office always say there needs to be three when any dismantling is required, but usually only two crew are supplied... not the only reason for 2 stars either... would NOT recommend

June 27, 2018
Unprompted review
Reads Removals [est' 1924] logo

Reply from Reads Removals [est' 1924]

Dear Mr.Titchmarsh.

Firstly we apologise for not providing a service that exceeds your expectations. We aim to be both professional and affordable. Within our quality control both upon loading and delivering we require the customer to sign a confirmation that the level of satisfaction has been met within the service that they have received. However, unfortunate we have been unable to reach you in an effort to further investigate the other reasons for a two-star review as nothing has been noted by the customer upon completing the service.

We continue to improve our service by listening to our customers and using their experience to provide a service that everyone would recommend.

We hope to hear from you,
Reads Removals.

Rated 5 out of 5 stars

Excellent service

Excellent service, couldn’t have made it any easier for us. Would definitely recommend and use again. Price very competitive.

June 27, 2018
Unprompted review
Reads Removals [est' 1924] logo

Reply from Reads Removals [est' 1924]

Thanks for leaving a review. We try very hard to make sure families are in good hands when moving home. We look forward to providing you with an even more excellent service in the future.

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