I have been meaning to claim for sometime but no longer have the relevant paperwork. I received the Reclaim leaflet through the post and thought there was no harm in giving it a try although very much... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was simple and easy to get immediate feedback on the claims being investigated and possible amount of the claim. Next steps were clearly explained and updates given as the claims proceed.
Company replied
Extremely prompt and professional in correspondence. This quality of business etiquette is rare these days and was very refreshing. Having been in business for many years I know the difference between... See more
Company replied
Does exactly what it says on the tin. Was back to me within minutes with one eligible and 1 ineligible possible claims. These were the most recent, so hopefully they find more as have had several si... See more
Company replied
Company details
Written by the company
Reclaim247 is a claims management company specialising in mis-sold car finance claims. If you bought a car, van or motorbike on PCP or Hire Purchase between 6 April 2007 and 1 November 2024, you could be owed compensation. The financial regulator (FCA) has proposed a mass redress scheme worth an estimated £7.5 billion, covering around 12 million agreements that may have included hidden or unfair commissions. We’ve already helped thousands of UK drivers start their claims. Our service is simple, hassle-free, and always no win, no fee.
Contact info
United Kingdom
- www.reclaim247.co.uk
4.8
Excellent
9K reviews
Asks customers to review
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Quick and easy process
Quick and easy process, 2 minutes of entering info and it was done!
June 3, 2026
Unprompted review
Reply from Reclaim247
Hi Ben,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Quick and easy to fill out
Quick and easy to fill out. Even tho the verification code didn't work 🙈
It was typed in correctly 6 times.......
Hopefully get some money back off the rip off artists why had my pants down on the finance.
June 3, 2026
Unprompted review
Reply from Reclaim247
Hi there,
Thank you so much for your 4-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Does exactly what it says on the tin
Does exactly what it says on the tin. Was back to me within minutes with one eligible and 1 ineligible possible claims.
These were the most recent, so hopefully they find more as have had several since 2007
June 3, 2026
Unprompted review
Reply from Reclaim247
Hi there,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Surprisingly fast service
I have been meaning to claim for sometime but no longer have the relevant paperwork. I received the Reclaim leaflet through the post and thought there was no harm in giving it a try although very much doubted it would take 60 seconds and not involve a lot of hassle. However, I was completely wrong. It literally took 60 seconds on the website with minimal details to find that I had a claim and for them to pass my details onto a solicitor. Excellent !
June 3, 2026
Unprompted review
Reply from Reclaim247
Hi Erica,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Reply from Reclaim247
Hi Dalton,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Very simple and easy
Very simple and easy, no difficult forms to complete.
Easy to understand plain English emails that gave me confidence.
May 31, 2026
Unprompted review
Reply from Reclaim247
Hi Joanne,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Straight forward process
Straight forward process. Only require basic info. Plenty of communication to confirm that the claim has been received and that I'll be kept updated.
June 1, 2026
Unprompted review
Reply from Reclaim247
Hi Nikita,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Mis sold finance Iv had different caller's about mi's…
Iv had different caller's about mi's sold finance .I got intouch with 247 myself and everything went smoothly. I received a call later to see if I was happy that went well .thank you very much
May 7, 2026
Unprompted review
Reply from Reclaim247
Hi Peter,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Fab!
So far so good, easy to use website. I did it for me and my partner. Just a waiting game now! Fingers crossed 🤞🏻
May 30, 2026
Unprompted review
Reply from Reclaim247
Hi Kimberley,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Very quick and easy :)
May 30, 2026
Unprompted review
Reply from Reclaim247
Hi Graham,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
So easy to use
So easy to use - I no longer have the relevant paperwork but it only took a few seconds to complete the info on the website and for me to receive an email stating a claim was being processed.
May 30, 2026
Unprompted review
Reply from Reclaim247
Hi Nic,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
They use an AI to call people and…
They use an AI to call people and therefore I was unable to have an actual conversation about the potential claim and they have removed me from their records. Shocking service. If I had spoke to a real life person then something could’ve been worked out
May 28, 2026
Unprompted review
Reply from Reclaim247
Hi Michael,
We’re sorry to hear about your experience.
To clarify, we do not make outbound cold calls and we do not use AI to contact people unsolicited. All of our communications are handled online and via email, and only after someone has actively signed up through our website.
Based on your review, we believe you may have the wrong company, as there are a number of businesses operating in this space with similar names.
However, if you believe this was related to us, please respond to our information request or contact us directly at helpme@reclaim247.co.uk and we will be happy to look into this further for you.
Kind regards,
Reclaim247
The process was simple and started…
The process was simple and started immediately. It is very early on in the process, but impressed so far.
May 27, 2026
Unprompted review
Reply from Reclaim247
Hi Nicky,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Read carefully!!!
It really is sad to see people leaving fake 5 star reviews for a chance to win a £200 Amazon voucher. Only goes to show the dire state of this country. I STRONGLY advise you to read this review:
I used the Reclaim247 website because it was advertised as a quick and simple check to see if I had affected PCP car finance. I was under the impression I was just checking my eligibility, but instead, my details were immediately used to generate a full legal contract/agreement pack with Slater and Gordon without my clear understanding or intent.
Finding out that a simple check has suddenly triggered legal paperwork and a 14-day cancellation window feels incredibly misleading and tricky. Consumers looking for information shouldn't be rushed or tricked into signing up for legal retainer agreements under the guise of a "free check."
Be very careful when using this site—make sure you read the fine print, because a basic eligibility check might turn into an actual legal claim behind your back. Fortunately, I caught it within the 14-day cooling-off period to cancel.
However, if you were to sign the agreement, there are a few important contractual provisions and potential "sticking points"—particularly regarding fees, risk, and hidden costs—that you should be aware of:
1. The 100% Success Fee "Trap" (Civil Claims): If your claim moves past a simple complaint and requires Slater and Gordon to file a court lawsuit (a Civil Claim), your contract switches to a "No Win, No Fee" Conditional Fee Agreement (CFA). The Catch? The agreement explicitly states that the firm sets a standard Success Fee of 100% of their Basic Charges. They bluntly admit that this 100% rate does not reflect the actual legal risk of your specific case, but is just their baseline commercial rate. They also warn that this fee will "normally be an amount larger than 30% of your compensation." While a 100% success fee sounds scary, they do promise to apply an "Overall Cap" that protects you from paying more than 15% to 30% of your actual winnings (depending on the award size). However, VAT on their basic charges and the success fee is charged separately and in addition to this cap.
2. High Hourly Rates Over SCCO Guidelines: If the claim escalates to court proceedings, their fee structure reverts to an hourly rate basis, which applies retroactively to all work done from day one. Their hourly rates are incredibly high, ranging from £186/hour for paralegals up to £512/hour for senior solicitors. The contract explicitly warns you that these rates exceed the Senior Courts Costs Office (SCCO) Guideline rates. They justify this by citing their experience , but note that by signing, you formally waive your right to object to these premium rates.
3. Exit Fees / Cancellation Charges After 14 Days: If you let the 14-day cooling-off window close and decide later that you want to drop the claim or change solicitors, you cannot just walk away for free. If no compensation offer has been made yet, they can slap you with a flat cancellation fee of £250 + VAT for work done. If the lender has made an offer but you haven't accepted it yet and choose to cancel, they will charge you up to 28% to 30% of that offer's value as a penalty fee.
4. Non-Recoverable Expenses and ATE Insurance: The firm advertises a "No Win, No Fee" format, but that only applies to their basic legal fees. You can still be left out of pocket for other costs:
Disbursements: If they hire a barrister or get a specialist report, those are billed as "disbursements". You are liable for these if court proceedings are issued.
ATE Insurance: If you go to court, they will buy an After the Event (ATE) insurance policy on your behalf to protect you from losing and paying the lender's legal costs. The contract states that the ATE premium is not recoverable from the defendant and will be deducted out of your pocket/compensation on top of the Overall Cap.
5. Out-of-Pocket Penalties Even if you lose the claim and are supposedly protected by "No Win, No Fee", the contract outlines scenarios where you are forced to pay out of your own pocket. This includes things like missing an expert medical/legal appointment, failing to attend a court hearing, or abandoning the claim against their advice.
Summary: The agreement is heavily structured to maximize Slater and Gordon's cut using premium hourly rates and a maximum 100% success fee. While the "Overall Cap" stops them from taking your entire payout , hidden add-ons like VAT , ATE insurance premiums , and steep exit penalties mean you are taking on a lot of complex financial fine print.
May 25, 2026
Unprompted review
Reply from Reclaim247
Hi Mr M,
We’re sorry to hear that you feel this way, but we would like to clarify a number of points raised in your review, as we believe some aspects may be misunderstood or presented without the full context.
Our website explains that, in order for us and our partnered solicitors to assess and investigate a potential PCP finance mis-selling claim, customers are required to authorise us to act on their behalf. Before submitting the form, customers are provided with access to the terms and conditions, privacy policy, and agreement documents, alongside a clear explanation of the next steps before any signature is provided.
We appreciate that you may not have expected the eligibility check to progress into the initial claim investigation stage, however the application process does explain that, once submitted and signed, we and our partnered solicitors are authorised to begin investigating potential claims on your behalf and contact lenders where appropriate.
It is also important to note that the majority of these claims are expected to follow the FCA’s proposed mass redress scheme, should this be introduced. In situations where an agreement is found to have been unfair and compensation is due, the process is intended to be significantly more straightforward than the complex court-based scenarios referenced in your review.
Regarding fees, our service operates on a no win, no fee basis. If a customer does not have a valid claim or their claim is unsuccessful, they are not charged our standard success fee. Any applicable fees are clearly outlined within the agreement documents before signing and are capped in line with the applicable regulatory requirements.
The sections referenced in your review relating to court proceedings, conditional fee agreements, disbursements, ATE insurance, and hourly rates relate to more complex litigation scenarios and legal compliance wording that solicitors are required to include within regulated legal agreements. These are not charges that automatically apply to every customer or every claim.
Customers are also free to cancel within the 14-day cooling-off period, which you confirmed you were able to do successfully.
We appreciate feedback regarding the customer journey and understand that legal agreements can sometimes feel overwhelming. However, we do feel it is important to clarify that the process, authorisations, and agreement documentation are presented prior to submission and are not hidden from customers.
Kind regards,
Reclaim247
Easy to use
Very easy to fill out the information and the updates are quick and responsive
May 26, 2026
Unprompted review
Reply from Reclaim247
Hi Kylan,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
So easy to apply and turbo fast response
May 25, 2026
Unprompted review
Reply from Reclaim247
Hi Lee,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Reply from Reclaim247
Hi Peter,
Thank you for your feedback.
Our terms and conditions are available to review on the final step of the form, before submitting your claim and providing your signature.
If you would like us to clarify anything further or answer any questions regarding the agreement, please feel free to contact us at helpme@reclaim247.co.uk and we’ll be happy to help.
Kind regards,
Reclaim247
Have looked at a number of companies to…
Have looked at a number of companies to start this process, this is by far the most straightforward and easiest I have come across.
Simple got my claim 👍
May 24, 2026
Unprompted review
Reply from Reclaim247
Hi John,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Was quick and easy to do
Was quick and easy to do. I was worried I would have to dig out loads of old paperwork but didn’t have to do any of that which was amazing. Great service.
May 23, 2026
Unprompted review
Reply from Reclaim247
Hi Ben,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
Quick and easy process to understand
Quick and easy process to understand, potential claim result was clearly explained.
May 22, 2026
Unprompted review
Reply from Reclaim247
Hi Amy,
Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.
Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.
Best regards,
Reclaim247
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