Reclaim247 Reviews 

8,738
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,294 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online platform is extremely user-friendly, enabling people to quickly check for potential claims within seconds without searching through old paperwork. Consumers also genuinely appreciate the prompt responses and clear explanations provided regarding the continuous progress of their ongoing inquiry. Some reviewers were not happy with unexpected costs, frequently mentioning serious concerns regarding high fees and strict cancellation charges after the initial period. A few consumers additionally pointed out that contract terms regarding additional fees can sometimes become rather complicated if matters escalate past simple complaints.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is exceptionally... See more

Claim

Customers had positive experiences with claim, noting that starting the process is very easy and takes only... See more

Website

Users describe positive interactions with website, highlighting that the platform is very clear, concise, and... See more

Response time

Reviewers highlight positive aspects of response_time, frequently noting that replies and updates are... See more

Service

Customers consistently note positive experiences with service, highlighting a quick, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been meaning to claim for sometime but no longer have the relevant paperwork. I received the Reclaim leaflet through the post and thought there was no harm in giving it a try although very much... See more

Company replied

Rated 5 out of 5 stars

It was simple and easy to get immediate feedback on the claims being investigated and possible amount of the claim. Next steps were clearly explained and updates given as the claims proceed.

Company replied

Rated 5 out of 5 stars

Extremely prompt and professional in correspondence. This quality of business etiquette is rare these days and was very refreshing. Having been in business for many years I know the difference between... See more

Company replied

Rated 5 out of 5 stars

Does exactly what it says on the tin. Was back to me within minutes with one eligible and 1 ineligible possible claims. These were the most recent, so hopefully they find more as have had several si... See more

Company replied


Company details

  1. Legal Services

Written by the company

Reclaim247 is a claims management company specialising in mis-sold car finance claims. If you bought a car, van or motorbike on PCP or Hire Purchase between 6 April 2007 and 1 November 2024, you could be owed compensation. The financial regulator (FCA) has proposed a mass redress scheme worth an estimated £7.5 billion, covering around 12 million agreements that may have included hidden or unfair commissions. We’ve already helped thousands of UK drivers start their claims. Our service is simple, hassle-free, and always no win, no fee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(8,738)

3,166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Efficiency.

The process was efficient and professional. I'm not sure what drew me Reclaim, but it feels like a good decision.

May 6, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Mike,

Thank you so much for your 4-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Nice and easy

Everything was simple to do. No paperwork needed just 60 seconds of my time to find out if I had a claim simple

April 30, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Michael,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Was easy and straight forward and fast.

Was easy and straight forward and fast.

May 6, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Mr Hughes,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

So easy to use

So easy to use, only took a couple of minutes and found everything specific to my claim, including dates

May 6, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi James,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 1 out of 5 stars

same here

same here, nothing since 6 month ago.....

May 5, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Kalman,

We’re sorry to hear this and apologise for the delay in communication.

We have now requested that Slater and Gordon provide you with an update regarding your claim as soon as possible.

Thank you for your patience.

Kind regards,
Reclaim247

Rated 1 out of 5 stars

Appalling

Appalling! And trust pilot as well! They can't have this many great reviews! A scam company all over!.
If you fill in the claim checker it apparently automatically signs you up as a customer, (I have been told this by the staff, I have the email to prove!), on the website it says its just to check you have a claim, I started one without even knowing it! Don't fill out the checker! It's scam!.
If it wasn't a scam, then I ask you who operates in that manner?.
It may work, but who knows what's going on with your details once you have entered them! Awful, so awful, obviously horrible people who don't have an ounce of decency

May 5, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Adam,

We’re sorry to hear you feel this way.

With over 600,000 people having used our services, it is entirely possible to have a large number of positive reviews. We are not a scam company - our partner solicitors are FCA and SRA regulated, and the claims process operates on a regulated no win, no fee basis.

We have requested your information previously so we can look into your concerns further, but we have not yet received a response. Please contact us at helpme@reclaim247.co.uk so we can investigate this properly for you.

The application process also clearly explains that, where eligible agreements are identified, work may begin to investigate whether you were mis-sold and potentially due compensation.

If you no longer wish to proceed, cancellation is very straightforward and can be requested simply by replying to any of the emails sent to you.

Kind regards,
Reclaim247

Rated 5 out of 5 stars

Very easy and quick

Very easy and quick

May 5, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Mehri,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

I’m currently in the process of making…

I’m currently in the process of making a PPI claim with this company, and so far my experience has been positive. Everything has been explained clearly from the start, and I feel like I understand each step of the process.

Communication has been good up to now, with regular updates and quick responses whenever I’ve had questions. The team has taken care of most of the paperwork, which has made things much easier and less stressful for me.

As my claim is still ongoing, I can’t comment on the final outcome yet, but based on my experience so far, I’m happy with the service and feel confident moving forward.

I’ll update my review once the process is complete, but at this stage I would recommend them for anyone starting a PPI claim.

May 5, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Tony,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Simple and Straightforward

The form is really easy to use. No tricky questions and the claim is already moving forward in minutes. Zero faff or stress.

May 5, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Brilliant …..

May 5, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

New user......

I have only used you in the past half an hour and up to yet have only applied but so far so good 👍

May 5, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Good and fast at what they do got back…

Good and fast at what they do got back to me rite away 💯👍

May 3, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Matthew,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Initiating the claim process was so…

Initiating the claim process was so simple and easy via their website.
Information is clear and precise.
Responses were prompt.

May 4, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Vicki,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

So easy to do

The website was very easy to use, and it simplified finding relevant information so I didn’t have to search through paperwork.
There was clear explanation of the potential amount that could be claimed and no win no fee no brainer! 👍🏻

May 4, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Tracey,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Good quick process

Good quick process

May 4, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi there,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Such a quick smooth process

Such a quick smooth process! I didn’t realise it was this easy. Thank you

May 3, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Hannah,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Easy to use so far

May 2, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Darren,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Easy to do

Easy to do. Quick with results and great to cut out the middle man! Plus I didnt have to scour the place for old paperwork

May 2, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Ashleigh,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Easy to use

Easy to use, explained well and easy to understand

May 2, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi James,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

Rated 5 out of 5 stars

Quick

Quick, easy and straightforward. Process was simple and anyone could follow.

May 2, 2026
Unprompted review
Reclaim247 logo

Reply from Reclaim247

Hi Jay,

Thank you so much for your 5-star review! We're delighted to hear you're pleased with the service so far.

Your feedback is invaluable, not only reaffirming our commitment to providing excellent service but also giving others the confidence to start their own car finance claims with us.

Best regards,
Reclaim247

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