Excellent service from Tammy, Beth and Tom. Very professional, helpful and knowledgeable. This led to a quick sale (STC) after only a week, and an offer was accepted for what we hope will be our new... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
An award-winning local independent estate agent, selling and letting homes across Sheffield and Chesterfield. We are a team of over 80 property specialists with expertise and experience in residential sales, lettings and new homes. Great service and incredible marketing are our passion, so whether you're selling, letting, or searching for something new, we're here to help you find your place.
13-15 Glumangate, S40 1TX, Chesterfield, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An absolute nightmare, never answer the phone, don’t respond to emails, promise to do things and don’t, I was an amazing tenant for 4 and half years! The moment I leave the tenancy I get ignored, lied to, and made a mockery out of!!
Disgusted with how I’ve been treated and now they are playing with my bond money even though the house was left immaculate
If you have Olivia montabarnom managing your property you should be worried regarding ending or leaving your tenancy, she delays things to the very end and you have to complain to other branches just to get a hold of her but even then she will not answer the phone
If you want to contact redbrick do not ring the lettings line you have to call sales line that’s the only department who pick up the phone
72 calls in the past week and still have no response from Olivia

Reply from Redbrik
The Lady overseeing our Tenancy is Fantastic! Eve is very friend, helpful and prompt at dealing with issues or communication regarding any matter!! Very pleased with Redbrik as a whole!!

Reply from Redbrik
Alex Roberts was really helpful with my enquiry. He explained everything patiently and in detail, giving me options to make the best decision for myself
Used Redbrik as my letting agent since October 24.Really impressed and would recommend

Reply from Redbrik
Great communication, always available and Eve always sorts out any issues promptly and professionally. On the phone, all members of staff are friendly and helpful and the management service they provide couldn't be better. I unreservedly recommend!

Reply from Redbrik
Great experience from valuation with Nikki to Emily & Tammy for guiding me through the process.
Great communication all round, very friendly helpful team at Crystal Peaks.
Would highly recommend.

Reply from Redbrik
I am very pleased with the service Redbrik provided. The staff kept me up to date and informed at all times. I appreciate the help and guidance they gave.

Reply from Redbrik
Everyone in the Redbrik team on Sheffield was courteous, efficient and friendly. They contacted me speedily and regularly with progress reports, answered my questions with authority and their SecureMove process really helped me sell promptly. I could not rate them highly enough!

Reply from Redbrik
They was amazing from the start. very smooth sailing. would recommend.

Reply from Redbrik
Alex was very helpful assisting me with my insurance claim from start to finish many thanks

Reply from Redbrik
Very happy with the service that Bradley provided, many thanks

Reply from Redbrik
Ollie recently showed me around a property, and despite finishing his last viewing for the day he agreed to squeeze me in. He took the time to walk me through every part of the property, didn't make me feel rushed in any way and happily answered every question I had. A really positive experience and felt I had to go out of my way to show some appreciation.

Reply from Redbrik
Ive a long going problem which wasn't getting sorted until Eve got on the case sorted within 1hr I wiuld recommend this lady to anyone thank u so much for your help

Reply from Redbrik
Would recommend Redbrik Lettings as I had a good experience as tenant.

Reply from Redbrik
I am a buyer and am dissuaded from viewing anything offered by these estate agents.
Their pack includes forms usually provided anyway by their solicitors at no extra charge. The searches would be an expense of the buyer but are better done at the appropriate time rather than the time that the property is marketed. The cost is a fraction of the Redbrik buyer's pack which seems like a money making tool, at the expense of the buyer.

Reply from Redbrik
We are tenants and recently our fridge freezer that came as part of the tenancy stopped working. In less than 5 working days of reporting we have taken delivery of a new fridge freezer. We are so grateful for Olivia and Sophie at Redbrik and their appliance contractor for acting quickly to resolve our issue. Thankyou again :)

Reply from Redbrik
Very personable young man (Brad Fretwell) proffesional and thorough.

Reply from Redbrik
The staff at Redbrick were amazing. They kept me updated all the time. They won't over and above ensuring I knew exactly what was going on. Took clients to view and updated after every viewing. Would recommend. So many staff to thank. Andrew Sedgwick, Katie Ryalls, Jacqueline Brentnall, there are so many more. Appreciate everything you do

Reply from Redbrik
We dealt with Katie who walked us through the sales process and showed potential purchasers around. Our house was under offer in 2 weeks and we had multiple offers for our full asking price. Highly recommend

Reply from Redbrik
Katie Ryalls was the estate agent who helped me secure the house we wanted. Communication was always clear and as a first time buyer it can be a bit confusing but Katie suggested both the morgage advisor Alex who was very good and also the solicitor. It has been very simple and all moved so quickly. She was there to answer any questions and kept me up to date without even needing to request it. Thank you Katie

Reply from Redbrik
Brilliant experience with RedBrik, from Carmel who showed us around the properties and Katie who has been amazing with us putting in offers and sorting everything out to buy a house!
Thank you!

Reply from Redbrik
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.