Redhillappliances Reviews 

112
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I ordered a AEG gas hob from Redhill appliances. The service was very efficient and excellent value for money. I would recommend this company.

Rated 5 out of 5 stars

So, you decide to buy a large piece of electrical goods. Humm, maybe there's a way to save some filthy lucre (aka cash) - maybe go to a company recommended elsewhere. But how trustworthy are th... See more

Rated 5 out of 5 stars

i have used Redhill Appliances to buy Elica cooker hood products and also Miele washing machines. they have the best prices i could find on the internet and delivery has always been straightforward wi... See more

Rated 1 out of 5 stars

Placed a order and paid with debit card for Miele fridge and Miele freezer on the 15/01/2013, delivery day approached got a email saying product not in stock. Asked for a refund told 5/7 days, money w... See more

Company details

  1. Appliance Store
  2. Electronics Store

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Home | Redhill Appliances


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3.8

Great

TrustScore 4 out of 5

112 reviews

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3.8

All reviews

(112)

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Rated 5 out of 5 stars

Truly First Class Service

This is my second large white good appliance brought from Redhill Appliances in the last twelve months. I simply cannot rate this company high enough on every aspect of service. Price is extremely competitive, as is the overall level of service and communication. Delivery was very efficient (date and time slot). I would not hesitate to purchase further items from the company and would encourage my friends and family to do likewise.

January 28, 2013
Unprompted review
Rated 3 out of 5 stars

delays in some items, slow customer service, go elsewhere

I ordered a few items from this company over a couple of different orders, as one of my key items was good value and they had all the items I wanted listed. None of the items came together, and on the first order one item was delayed. On the second order, I had to chase when the items would be delivered to be told that one of my items was out of stock. the others were delivered and after a month, I chased the outstanding item. It still was not in stock and therefore I asked for a refund to get it elsewhere. Three weeks on I am still waiting for the refund, despite chasing. There are better and quicker companies out there.

January 27, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

The prices were very reasonable, the communication about delivery was good and the delivery took place just as planned. Driver helpful. I would use Redhill appliances again.

January 26, 2013
Unprompted review
Rated 3 out of 5 stars

Good prices

Good price but slow to arrive. I dont think much stock is held. I needed advice on the product when it arrived but the person I spoke to could not help.
If you know what you want and dont need backup then a good place to buy

January 26, 2013
Unprompted review
Rated 1 out of 5 stars

Disgraceful service

Our story is similar to any negative story on this website: we ordered appliances from this store, after few weeks and no sign of the order, we cancelled. Despite the promise to refund within 30 days, nothing was credited to our account. After further two weeks of calls/emails to polite, but totally useless sales and account teams, we understood that they were not going to pay us back and claimed money from our credit card company under Section 75.

We would recommend to stay away from this shop.

January 25, 2013
Unprompted review
Rated 5 out of 5 stars

great price and great service

checked prices and stock online and found Redhill Appliances to be the cheapest. Rang them and ordered over the phone. Was given a delivery date which they stuck to and the driver very helpful and pleasant. Would buy from them again.

January 25, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service. 5 stars.

This is the third time I have purchased from Redhill Appliances. I have never been disappionted. The prices are always competitive and delivery was quick. Emails kept me informed of the progress of my order. And I expected 7 to 10 days for my delivery. But my new Miele dishwasher arrived in 4 days exactly at the time I expected. I even got a phone call just before the driver arrived which meant I did not have to wait around for the delivery. completely faultless thus 5 stars

January 25, 2013
Unprompted review
Rated 5 out of 5 stars

Good advice, product knowledge and all arrived on schedule as promised

I ordered from Redhill Appliances following a Which? review recommending a Miele tumble dryer, and Redhill being the nearest cheapest. I also needed a hoover. I spoke to Redhill about both appliances and received good, honest advice, to supplement what I had learned from Which? I was kept fully informed about my delivery slot, and everything arrived on time as promised. I would buy from Redhill again.

January 25, 2013
Unprompted review
Rated 5 out of 5 stars

Best price and good service

The recent purchase was a Miele larder fridge and the price was the best I could find. The ordering process was simple and delivery was as promised. I have used this company before and will do so again. Thoroughly recommended.

January 25, 2013
Unprompted review
Rated 4 out of 5 stars

Excellent price, good service and a helpful delivery guy.

This was a replacement dishwasher (Miele) via insurance. Redhill were £300 cheaper than John Lewis for the same machine. They were very helpful on the phone and were upfront and honest about the one week that it would take for them to get the machine into stock (on a Friday) and out to us the following Tuesday.

Everything went as planned and delivery was made on the expected day - at 8.40am on the day of delivery I received an email from them giving a three-hour delivery window - the driver kept to that and was helpful and efficient, taking the old machine away at the same time.

Overall, I would recommend them and will probably use again if the prices remain as competitive.

January 25, 2013
Unprompted review

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