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Rated 5 out of 5 stars

I'm glad, that I've got my Down Jacket, so I'm your customer now, and I'm enjoing,to wear this artikle.Thanks a lot, Aleksander- Slovenie.

Company details

  1. Shopping & Fashion

Written by the company

Visitez la boutique en ligne REDSKINS et découvrez notre collection de blousons en cuir, et chaussures tendances.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Bad product, bad customer service

Not happy with this producer and its service.
One of my boots tore open at the heel just after a few months not too intensive use. After sending the fotoos they informed my that the boot was beyond repair and they wished my happy new year. That was it. No real excuses, no solution, no intent to meet me like halfway (return option, pay a little extra whatever) Something. Very disappointing.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a Redskin jacket and…

I recently bought a Redskin jacket and I couldn’t be happier with my purchase. The quality is outstanding — the material feels durable, the stitching is clean, and the fit is just perfect. It’s comfortable, stylish, and keeps me warm without feeling heavy. I’ve already received several compliments on it!

If you’re thinking about getting one, I highly recommend it. Fantastic product and definitely worth every penny!

November 26, 2025
Unprompted review
Rated 2 out of 5 stars

The size is smaller than it should be.

The size is smaller than it should be.
This is the second time I buy from redskins, same thing happened to my jacket before.

October 30, 2023
REDSKINS logo

Reply from REDSKINS

Bonjour,

Nous vous remercions pour votre message et nous excusons pour le désagrément.

Nous vous informons que nos articles taillent normalement et n'avons pas eu de retour concernant la tailles de ces derniers.

Toutefois, si la taille ne convient pas, vous avez la possibilité de retourner un ou des article(s) contre un remboursement ou un échange, gratuitement, dans un délai de 14 jours.

Pour cela, nous vous invitons à entourer votre choix sur le bon de retour et d'indiquer la pièce et la taille que vous souhaitez échanger.

Nous sommes sincèrement désolés pour la gêne occasionnée.

L'équipe Redskins vous souhaite une bonne journée et reste à votre disposition pour toute information complémentaire.

Rated 1 out of 5 stars

Returned product via UPS on October 5.

Returned product via UPS on October 5. Now is NOVEMBER 6 (One month later!)
Confirmed return via UPS tracking (>50USD).
Still waiting for any Email from Redskins, still waiting for any refund.
Horrible and embarrassing customer treatment.
(My order AVVBNRYUM)

November 6, 2023
REDSKINS logo

Reply from REDSKINS

Hello,

Thank you for your message.

We have contacted the department concerned in order to provide you with a response as soon as possible.

We are sorry for the inconvenience caused.

The Redskins team wishes you a good day and remains at your disposal for any further information.

Rated 1 out of 5 stars

Tiny sizes, bad customer service, no good will towards customers.

I was always a big fan of this Brand. I used to wear their jackets in my youth, but im done with this brand. The size im wearing is L and im always able to zip up or button up a jacket. I ordered a jacket in 2 different sizes in L and XL, in hope one of those 2 jackets will fit. WRONG. The XL felt like M and i couldn't even close the jacket, ridiculous and strange sizes they sell. They're recommending to buy a size above if you're between two sizes and thats what i did. But guess what? It still didn't fit and there's no refund off the shipping costs for customers outside of france. No good will towards customers or what so ever. My return arrived on Thursday 9:28 am but i didn't get any confirmation of the arrival from my return. I payed with credit card and should've have my money back by now, but nothing. I guess i have to wait 2 weeks for my money like these other customers here.

March 2, 2023
Unprompted review
REDSKINS logo

Reply from REDSKINS

Good morning,

Thank you for your message.

As we explained to you by email following your request made on our form, the return is the responsibility of the customer if the package is delivered outside France.
This information is also indicated on our website.

Note that we also have a size guide available on our site.

Regarding the return made, the refund was made within the processing time on 03/13.

The Redskins team wishes you a good day and remains at your disposal for any further information.

Rated 1 out of 5 stars

NO NO NO

NO NO NO, NO NO

December 27, 2022
REDSKINS logo

Reply from REDSKINS

Bonjour,

Votre commande n'a pas été envoyée car le produit que vous avez commandé est en rupture de stock.

En effet il y a un temps de latence entre l'actualisation du site et celle de nos stocks, de ce fait il se peut que le dernier article apparaisse sur le site alors qu'il est en réalité en rupture de stock.

Veuillez nous excuser pour ce souci technique, nos équipes travaillent sur le sujet.

Le remboursement de votre commande a été effectué.

Nous sommes désolés pour la gêne occasionnée.

Nous vous souhaitons une bonne journée et restons à votre disposition pour tout complément d'informations.

Rated 1 out of 5 stars

bad..............

August 30, 2022
REDSKINS logo

Reply from REDSKINS

Bonjour,

Pourriez-vous nous en dire plus concernant votre avis.

Sachez que notre service client est disponible par téléphone +33 (0)1 76 41 09 28 du lundi au vendredi de 9h à 17h.

L'équipe Redskins vous souhaite une bonne journée et reste à votre disposition pour toute information complémentaire.


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