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Rated 5 out of 5 stars

I'm glad, that I've got my Down Jacket, so I'm your customer now, and I'm enjoing,to wear this artikle.Thanks a lot, Aleksander- Slovenie.

Company details

  1. Shopping & Fashion

Written by the company

Visitez la boutique en ligne REDSKINS et découvrez notre collection de blousons en cuir, et chaussures tendances.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I sent my jacket back 2 weeks ago and…

I sent my jacket back 2 weeks ago and it was delivered last monady to your return address. The order number is 95972
As a matter of decency and respect for the customer, can you please confirm when I will receive my refund?
I am extremely unhappy with you after sales service. You really should as a matter of standard practice e mail a customer when you receive their returned package to let them know when they will receive their money back as a form of common decency. The customer should always come first!!!
The order no is 79756
Can you find it now?

February 9, 2020
Unprompted review
REDSKINS logo

Reply from REDSKINS

Hello

Your order has been find out, the refund has been done yesterday
We are sorry for the inconvenience.

Thank you in advance
Have a good day

Rated 1 out of 5 stars

I returned a jacket a week ago and my…

I returned a jacket a week ago and my tracking says it was delivered, I've sent 3 mails and no reply, I even phoned them today and a French man said no English and hung up the phone. I really am not happy and I want my money back. I feel like I have been robbed!!!

The order number is 95972

February 5, 2020
Unprompted review
REDSKINS logo

Reply from REDSKINS

Hello,

We are very sorry for this.
Can you please send us yous contacts so we can call you and fix this ? Which of your orders did you return ?
_____________

We are sorry but we do no have order number 95972. Can you please give us your e-mail adress which you placed the order ?

Thank you

Rated 1 out of 5 stars

Very bad customer service

Don't buy this brand. I've got a problem with my leather jacket in few than a year, and they don't give me any solution. Very bad customer service.

January 24, 2020
Unprompted review
REDSKINS logo

Reply from REDSKINS

Hello,

Can you please give us your order number so we will be able to help you ?

Thank you in advance

Rated 1 out of 5 stars

Where is my jacket???!!!!

Where is my jacket???!!!!!

I havent got a refund nor have I receieved my item, I'm waiting for my refund!!!

Its been over 2 weeks and no information from anyone!!

If I dont get my refund in the next month, I'm going to be in Paris and I hope to get my refund in store!! this is a joke, your customer service is the worst I have ever experienced!!! And I'm nt even far from FRance, In fact im in Switzerland! Next door! how can it take this long for one item!!

September 21, 2019
Unprompted review
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