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Rated 1 out of 5 stars

Fraudsters! I have been waiting for the dresses I ordered for weeks now. They have stopped replying to my emails, website is down and all phone numbers are disconnected!

Rated 5 out of 5 stars

Stunning outfit I ordered two outfits with custom tailoring option as I am petite and outfit I like was 63” LONG . Kay help me with length alteration and explain that bottom design of outfit will... See more

Company replied

Rated 1 out of 5 stars

They are completely unreliable. They provide no costumer service. They don’t respond to you at all, rubbish at communication. When they feel threatened by you they decide to block you on all social me... See more

Rated 5 out of 5 stars

Bought and Indian outfit for first time for my friend wedding being white person not sure how to get correct measurements but their customer service is superb they guide me from start to finish and he... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Reeshma Ltd. started as a vision in the minds of two enthusiastic entrepreneurs with the aim to accommodate all Asian fashion lovers with lavish and expensive Indian ethnic wear at low costs; a paradox we proudly promote. The name ‘Reeshma’ emerged from the Indian word ‘Resham’ also called Golden Silk. Driven from this, we made it our business ethos to have a ‘Resham’ (golden silk) and reliable relationship with our customers. We are a UK based online retailer who ship worldwide. We provide trendy south Asian garments from simple every day wear to wedding attires. Specifically specializing in ladies Anarkalis. Reeshma Ltd released its online store in September 2014 with the aim to provide excellent customer service and gain approval with our products.


Contact info

2.8

Average

TrustScore 3 out of 5

114 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy customer

Deserves more than 5 stars. Excellent customer service and great prices, will definitely be shopping here again.

March 28, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a suit for a lockdown Nikkah

I ordered a suit for a lockdown Nikkah. The suit arrived a week later then expected. The colour (was not the same from website), the beads (front part of the dress all the beads were falling off) and further stains were evident on the dress. I emailed Reeshma regarding this and got a quick response back asking for pictures bearing in mind £165 was spent on that suit so therefore it should not have stains or beads missing. After sending Reeshma evidence, I have now been ignored. Ladies if this ever happens to you, just ring your bank and an investigation will commence and you will receive your money back after you explain how these crooks operate and how they’ve conned you. There was no apology for the inconvenience, how dare they think they can rob hard working people!! DO NOT WASTE YOUR HARD WORKING MONEY!!

February 24, 2021
Unprompted review
Reeshma logo

Reply from Reeshma

Hello Shabnam
You have not been ignored as we mention in our email
We are investigating your issue with our stitching department and told you to wait 24-48 hours.
We will update you as mention in our time frame.

Regards
Team Reeshma

Rated 1 out of 5 stars

Don't waste your money

Very quick to take your money but after service is horrendous. Ordered my dress, which looks NOTHING like the picture as shown on website, the material is just awful, stitching was not so great. Looks very very cheap. Had emailed but of course no response been over a week. Definitely avoid this awful place - never again!

UPDATE: Regarding your reply 'REESHMA' the outfit had not been worn as it was for my nikkah which is in July, im sure you're aware were in lockdown. So no, the dress had not been worn, wouldn't wear as its awful, and cheap looking. I emailed you on the day it had arrived, so please stop accusing me. You hadn't replied back to my email, so had to open a case on PayPal that's how I got my refund! :-)
Please stop lying and work on your customer service skills.

February 15, 2021
Unprompted review
Reeshma logo

Reply from Reeshma

There was nothing wrong with outfit
You just used it and wanted to get your money back.
However we have issued full refund back to you.

Rated 1 out of 5 stars

Don’t waste your time or money

I ignored the bad reviews stupidly and ordered a dress for a friend’s wedding pre-COVID. I was assured it would arrive in time, it did not. When I realized it wouldn’t I requested a cancellation and that’s when my messages started to get ignored. I then received the dress a week after the wedding. It was a poor mans version of the dress online and smelt of BO.
Don’t buy from here because doing so would be similar to flushing your money down the toilet and receiving a dress that actually smells like one.

August 5, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID BUYUNG FROM THEM.

"I would like to speak to someone above you so that I can escalate this issue as I am now being ignored. I was receiving fast responses until I sent the image of the clothes which do not look like they have been shown and described.  I am very disappointed with the communication being cut off from your end."

Countless Emails Sent, Communication Cut Off When The Issue Was Meantion. They Just Rip You off And Can't Even Bother sending To The Right Address. AVOID BUYING FROM THEM!!! I Checked Elsewhere To See Whether The Images Advertised Were Misleading And Found The Images On Other Websites/Sellers Were Showing The Real Colour Of the Outfit And Cheaper. So Not Only Have I Recieved Something That Was Falsey Advertised But They Also Rip You Off! BETTER PRICE AND COMMUNICATION ELSEWHERE.

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID BUYING FROM THEM

"I would like to speak to someone above you so that I can escalate this issue as I am now being ignored. I was receiving fast responses until I sent the image of the clothes which do not look like they have been shown and described.  I am very disappointed with the communication being cut off from your end."

Countless Emails Sent, Communication Cut Off When The Issue Was Meantion. They Just Rip You off And Can't Even Bother sending To The Right Address. AVOID BUYING FROM THEM!!! I Checked Elsewhere To See Whether The Images Advertised Were Misleading And Found The Images On Other Websites/Sellers Were Showing The Real Colour Of the Outfit And Cheaper. So Not Only Have I Recieved Something That Was Falsey Advertised But They Also Rip You Off! BETTER PRICE AND COMMUNICATION ELSEWHERE.

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

Rubish service no replies to emails and…

Rubish service no replies to emails and been weeks and still no update and no dress has come even after emailing

July 14, 2020
Unprompted review
Reeshma logo

Reply from Reeshma

Sorry to hear that
Can we have your order details so we can check what went wrong as form our records we can’t see any order under name of Ahmad Iqbal

Rated 4 out of 5 stars

The saree is beautiful

The saree is beautiful, exactly as the picture.

The communication was a little spotty and the shipping took 2 weeks longer than anticipated due to covid (which is understandable) otherwise great site to buy clothes

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they reply to all my insta dms and emails, great product quality and well stitched too, arrived in just 8 days stitched outfit.one of the best online shopping site I have found so far, I am your customer for life now. Thank you Reeshma

February 10, 2020
Unprompted review
Rated 5 out of 5 stars

Happy

Yes, i am happy with the product as the cloth material was also super and the sticking was also done perfectly it feels comfortable while using it..
Thanks Reshma.

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

Hello everyone ,

Hello everyone ,
I order a dress for my sister through RESHMA and am so happy with the quality and the design it's exactly same that it shows in image ..thank you so much reshma, I m so happy that the deliver time of dress is on time and the great stiching
And the perfect size .I am glad to said that I bought a dress from RESHMA, and I personally recommend to all of you to buy your dress through RESHMA they are very loyal to their customer and their main aim is customer satisfaction ...Great work reshma ..Keep it up .
.

January 31, 2020
Unprompted review
Reeshma logo

Reply from Reeshma

Thank you Sujal for feedback we always happy to help

Rated 5 out of 5 stars

Bought a wedding dress for my sister

Bought a wedding dress for my sister, she was more than happy. Especially for the fact she got it for a fair price and a amazing quality dress too compared to other retailers. Customer services from this company was very welcoming too.

All in all, very very reliable company 👍🏽✅

January 30, 2020
Unprompted review
Reeshma logo

Reply from Reeshma

Thank you for feedback

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