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Rated 1 out of 5 stars

Fraudsters! I have been waiting for the dresses I ordered for weeks now. They have stopped replying to my emails, website is down and all phone numbers are disconnected!

Rated 5 out of 5 stars

Stunning outfit I ordered two outfits with custom tailoring option as I am petite and outfit I like was 63” LONG . Kay help me with length alteration and explain that bottom design of outfit will... See more

Company replied

Rated 1 out of 5 stars

They are completely unreliable. They provide no costumer service. They don’t respond to you at all, rubbish at communication. When they feel threatened by you they decide to block you on all social me... See more

Rated 5 out of 5 stars

Bought and Indian outfit for first time for my friend wedding being white person not sure how to get correct measurements but their customer service is superb they guide me from start to finish and he... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Reeshma Ltd. started as a vision in the minds of two enthusiastic entrepreneurs with the aim to accommodate all Asian fashion lovers with lavish and expensive Indian ethnic wear at low costs; a paradox we proudly promote. The name ‘Reeshma’ emerged from the Indian word ‘Resham’ also called Golden Silk. Driven from this, we made it our business ethos to have a ‘Resham’ (golden silk) and reliable relationship with our customers. We are a UK based online retailer who ship worldwide. We provide trendy south Asian garments from simple every day wear to wedding attires. Specifically specializing in ladies Anarkalis. Reeshma Ltd released its online store in September 2014 with the aim to provide excellent customer service and gain approval with our products.


Contact info

2.8

Average

TrustScore 3 out of 5

114 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

DO NOT WASTE YOUR MONEY. I am absolutely furious I gave this company the benefit of the doubt. The stitching was horrendous. It did not look even close to the pictures shown and after providing pictures and outlining all the problems I was simply replied with the address to return the dress and that I would only be refunded for stitching. I live in Canada and shipping it back would cost me way more than the cost of the stitching. There was no acknowledgement no apology- NOTHING. Terrible product and terrible customer service.

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

Hana Awes

I am really pleased about the dress, it is pretty beautiful. Than u guys for your god service also. I am satisfied and give you 5 ✨ 🌟 ✨

December 13, 2019
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR MONEY!!!

They are completely unreliable. They provide no costumer service. They don’t respond to you at all, rubbish at communication. When they feel threatened by you they decide to block you on all social medias. Never ever buy from them. They only respond to you instantly when you write negative feedback about them. Don’t waste your time & money!!!!!

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

I bought a magnificent outfit from…

I bought a magnificent outfit from Reeshma to go to a wedding. I absolutely love it the material is of high quality. Everyone keeps asking where I got the dress! It's hard to keep the secret! Will buy again.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

One of the best company out there :)

I must say, my wife was very impressed with the delivery, customer service and was excellent with the communication to make sure they can deliver exactly we my wife requested.

My wife usually would shop around in east London for any Asian clothing, I was recommended by one of my friend so I showed my wife, she was very interested and surprised with different types of Asian clothing and the work on the dresses. She loved the dress she received from Reeshma, it fit perfectly on her and received a lot of compliments. I don’t usually write reviews but this is worth every sec and show my appreciation of our purchase. I recommend to everyone this company for any Asian clothing. I have seen a recent review and they received 1 star but u guess company big as them with high followers, sometimes it won’t go well but since dealing with reeshma I am sure they can resolve any matter, we as the consumers need to understand these guys deal with a lot of clients and bound to make some mistakes. Overall they are great and if I could rate this company it’ll be 100 out of 5 stars 😁

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome Stiching quality

Awesome Stiching quality, fabric was same as described in website, on time delivery, loved the outfit.

November 16, 2019
Unprompted review
Reeshma logo

Reply from Reeshma

Thank you

Rated 1 out of 5 stars

Do Not Order! They Are Liars!

If I could give zero star review I would! Absolutely terrible customer service. I ordered a grey dress with grey embroidery but the dress I received has gold embroidery. Its for a family wedding & colour scheme is grey. I contacted reeshma straight away but they don’t respond to emails or whatsapp msgs. I want to return it because its not what I ordered but they are now saying the dress is same as in the picture....they need their eyes testing!!!! Absolutely shocking customer service!

November 13, 2019
Unprompted review
Rated 2 out of 5 stars

Size/Color Issue

I recently ordered three outfits from Reeshma. One came out really nice and matched the picture on the website exactly. However, the color of the other two outfits I purchased were very off from the picture. I also custom tailored one of the outfits and specifically entered the inseam/ pant size to be 24 inches since my sister is 4 feet tall. However, the pant size is 34 inches, and this will be very difficult to get tailored considering the significant difference of length. This is very troubling and disappointing considering I ordered the outfit in advance to arrive right for an event in two weeks. But now I won’t even be able to return it. I emailed them my concerns, hopefully I hear back.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

VERRY GOOD WEBSITE ! I LOVE REESHMA

I want to say THANK YOU again to them ! They are professional and they care about customer .
Before I order in Fashion ka Fatka but they are CHEATER ! the size are not good ( I send my measurements ) I order on 10th october, I received my outfits on December ! I tell them I need it for the 10th november, They tell me " Yes, don't worry" .
When I saw Reeshma.com I say I will try with them and I so satisfied ! I order on 17th July I received it on the 31 July ! They leave you chose with " basic " size or you can give your measurements. Plus you have lots of chose ! I love this website ! Good Luck and see you soon

P.S Sorry for my bad english I'm French

September 1, 2019
Unprompted review
Rated 5 out of 5 stars

Don’t worry

Everyone is talking about how bad their custom stitch is. Don’t worry! I bought two dresses, one custom and one small. Just got them. I gave them exact measurements for the custom. Mistake. The dress fit but the shoulder and arm areas were super tight which was cutting off my blood circulation. When you give them the measurements make sure to add half an inch or an inch to the original to make it more comfortable. The quality however is great. Came in exactly 2 weeks. The dresses fit nicely everywhere else though. The size small dress was amazing in fit though. I’m going to bring the custom to a tailor so they can fix the arms though.

August 5, 2019
Unprompted review
Reeshma logo

Reply from Reeshma

Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us-
Kay
Customer service Manager

Rated 1 out of 5 stars

I am lauging at their audacity to lie…

I am lauging at their audacity to lie publicly saying they replied to my emails, giving the fake times and yet being extremely rude and saying they can't screenshot it. Of course, you can't because you never replied to any of emails or texts despite me trying to contact you several times. And I have checked all of my junk mails as well so may be the emails lost their way when coming to me.
Their customer service honestly deserve 0 star.

July 10, 2019
Unprompted review
Reeshma logo

Reply from Reeshma

Like we said earlier that we can’t share screen shot over here ! Rest assure we did send you and email what good it will bring to us for making false statement.?
We are running business and want our customer to be satisfied.
In any case if you need more clarification feel free to email us at hello@reeshma.com
Always happy to help.

Regards
Kay
Customer Service Manager
Reeshma

Rated 5 out of 5 stars

Great experience from france

My order came in time (to France) and I’m entirely satisfied ! I was afraid because it was for my sister’s wedding. The dresses are exactly the same as the pictures, beautiful ! Since I’m pregnant I took a size above mine and it’s perfect. I definitly recommand. And now I know that I can count on Reeshma if I have an event.
Also I would like to thank the person who reply in what’s app for the help and quick answers.

July 2, 2019
Unprompted review
Reeshma logo

Reply from Reeshma

Hello Tasnime
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Thank you
Team Reeshma

Rated 1 out of 5 stars

Worst Experience Everrrrrr!!!!

This was one of my worst purchases ever made online! I dont know if all these reviews are real or fake because I've experienced very bad customer service and they messed up on my palazzo pants. I cannot return my dress nor exchange it. Mind you, THEY are the ones who messed up my pants. Shouldn't they try to help me out???? The dress was perfectly fine but the pants looked nothing like the picture. This is unbelievable!!! Their not even on live chat anymore. I tried contacting them through WhatsApp and emailed them. They would only return $5. What is that going do?? I just want my dress fixed or you send me another pair because YOURE the one who messed up!! I barely get back emails from them!

February 27, 2019
Unprompted review

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